They are selling items that they don't stock anymore. I got a phone call from them this morning. Anyone wanting a studor filter are wasting they're time.
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Lees wat reviewers zeggen
Ordered a new compressor for our septic tank. Slight delay because of stock issues beyond Drainstores control, but customer service was fabulous. Will use again when needed.
Almost three years ago this firm supplied a pumping station to a site one of the properties has been sold and lawyers needed very specific details which were not in the hand over file. We called Drain... Toon meer
Totally impressed with the installation team at drain store from start to finish nothing but reliable, honest and hard working young men! I was dreading the mess but they came replaced the old tank wi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The UK's Premier independent drainage supplier and installer.
Contactgegevens
Unit 5 Delves Road, DE75 7SJ, Heanor, Verenigd Koninkrijk
- drainstore.com
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
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They are selling items that they don't…
They are selling items that they don't stock anymore. I got a phone call from them this morning. Anyone wanting a studor filter are wasting they're time.
Great customer service
Ordered a new compressor for our septic tank. Slight delay because of stock issues beyond Drainstores control, but customer service was fabulous. Will use again when needed.
Pumping station delivered fast
Pumping station delivered fast. Good quality well packaged. When I noticed one of the fittings was missing, a quick phone call and it was here the next day. Great service would recommend.
Good to deal with
Good to deal with, although the item was not in stock at time of ordering l was kept fully informed.
Great communication throughout
Great communication throughout. All information given very promptly!
Very happy
The products are top-notch
The products are top-notch, and the customer support is excellent.
Excellent Product at a Great price
Excellent Product at a Great price. Delivery information and updates were informative and updated regularly. Would recommend this company and will definitely use again.
Although the pump I ordered was…
Although the pump I ordered was delayed, the customer service team were fantastic in keeping me up to date with progress. My special thanks to Louisa for a going the extra mile. Great job
Helpful service reps
Helpful service reps, that checked stock for me and arranged same day despatch
Helpful delivery and staff at Drain…
Helpful delivery and staff at Drain Store were very helpful
Great service 10/10
Cathy is very helpful if i need to order anything that isn't listed on the website, very knowledgeable! great service 10/10
It hasn’t been delivered yet
Received email confirming order
Received email confirming order. Then no further communication I.e. order dispatched or date/time of delivery. Received message from FedEx wasn't expecting a message from them, unsure if it was spam message. Delivery by FedEx was on date and time as per message.
Pump station.
Pump station.
delivered on time good communication and support from the order to despatch of goods will definitely purchase off them again.
Regards
Will,sps ltd
Haven't received the item yet
I bought some channel drains to replace…
I bought some channel drains to replace existing one damaged in last October storms. Although the minimum order quantity was more then I required (that's thanks to manufacturer who sends them direct from factory)they were the right ones and they were delivered to a sensible location on my drive and in a reasonable time.
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