From the first time I visited the store front, I was given recommendations and guidance. The first staff member did not feel comfortable, knowing there was someone who could help me better. They didn’... Toon meer
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Lees wat reviewers zeggen
Dr Drone is a superior alternative to buying drones on soul-less, faceless Amazon. Sure everything is almost always the same price, but Dr Drone are a specialized store with staff that cares about... Toon meer
4th Drone; from Mini's to Enterprise DrDrone staff is always helpful from the deciding on which drone that you need vs want all the way to the follow up of any issues after the purchase. As well ca... Toon meer
Bedrijf heeft geantwoord
I had a wonderful experience when visiting the store regarding issues with my DJI Mini 2. That had an expired warranty. One would assume there are no options, right? However, after one phone call... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Located in Canada and the USA, DrDrone is a Canadian DJI Authorized Retail Store with a focus on technical support from leading industry experts. We take pride in giving each and every one of our customers industry-leading expertise about all the products we carry. We offer a wide variety of both consumer and professional drones for applications that vary from photography to law enforcement to search and rescue. In addition to our retail drones, the engineers at DrDrone can also build custom drones to design a system specifically tailored to the exact needs of your job.
Contactgegevens
250 Baker Drive Suite 146, B2W 6L4, Dartmouth, Canada
- (902)-434-2556
- info@drdrone.ca
- drdrone.ca
4,9
Uitstekend
406 reviews
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Talking to a human is the best.
12 november 2025
Antwoord van DrDrone
Hello Nelson,
Thank you for the review! We make sure someone is there to take your call always!
Antwoord van DrDrone
Hello Rod,
Thank you for the review! We have been around for 10 years anf are proudly Canadian! lets hope for 10 more years!
Total Satisfaction
The total purchasing process was made very easy. The staff I dealt with explained everything to me very clearly and were quite helpful and accommodating when I had mistakenly ordered the wrong package. Delivery was on time and everything was in perfect condition. Highly recommend this company!
6 november 2025
Antwoord van DrDrone
Hello Peter,
Thank you for the review and kind words! we are always happy to help with any issues that arrive with our products. Whether during checkout or after a crash.
Order are always easy and personnel is fantastic
Placed an order and service was great again and delivery was quick. Got the help I needed on the phone and really enjoy the items ordered. Thank You!
3 november 2025
Antwoord van DrDrone
Hello Jean,
Thank you for the review! we are always here to help fix any issue that comes up, whether with the order or using the drone!
The drone worked great
The drone worked grear. Like new. Process was simple and speedy even with a strike happening.
3 november 2025
Antwoord van DrDrone
Hello Stephen,
Thank you for the review! We have been doing our best to work asround any issues coming up with stock, shipping, and repairs!
Patient service for a new DJI owner
Speedy attention given to my issues with not giving up until resolved. Thank you for your patients.
14 oktober 2025
Antwoord van DrDrone
Hello George,
Thank you for the review! We do our very best to make sure you are informed and getting the assistance you need!
My experience with DrDrone was okay the…
My experience with DrDrone was okay the drone i ordered arrived on time and works fine, but the battery life asnt as good as i expected overall not bad justt room for improvement
5 juli 2025
Review zonder uitnodiging
Antwoord van DrDrone
Hello Keaton,
Thank you for the review! With every new version of drone model they get just a little bit better with flight time. Hopefully in the future we the drone can exceed the previous benchmark.
Always great to deal with these folks
16 oktober 2025
Antwoord van DrDrone
Hello Shereef,
Thank you for the kind words! I will make sure the Team knows!
Amazing, seamless experience!
This is a great group to deal with! Professional, knowledgeable, courteous and prompt. I highly recommend purchasing and servicing through DrDrone!
16 oktober 2025
Antwoord van DrDrone
Hello Gerald,
Thank you for the review! Our team works very closely together so we can be up to speed with anything our customers need!
Service rapide et accueillant
Service rapide et accueillant, j’ai cassé mon Drone et je l’ai fait parvenir par la poste le samedi et je l’ai reçu le jeudi en parfaite condition. Merci beaucoup.
15 oktober 2025
Antwoord van DrDrone
Bonjour Pierre,
Merci pour votre avis ! Notre équipe de réparation vise à effectuer chaque réparation de manière efficace et correcte afin que vous puissiez reprendre votre plaisir avec le drone immédiatement !
Super professional and helpful
Super professional and helpful. Shipped very fast. Happy to keep the business in Canada. Thanks!
7 oktober 2025
Antwoord van DrDrone
Hello Nicholas,
Thank you for the review! As the first Official DJI Store in Canada and a 10 years strong Canadian business we do our best to make sure you have a wonderful purchasing experience.
Antwoord van DrDrone
Bonjour André,
Merci pour votre avis !
Friendly and so knowledgeable
Friendly and so knowledgeable. I also appreciate their knowledge of the regulations.
14 oktober 2025
Antwoord van DrDrone
Hello Paul,
Thank you for the review, when possible we share the direct resources from Transport Canada so our customers are up to date!
Épatant !
Ce drone est devenu en quelques jours un outil précieux et indispensable pour l’étude et la surveillance du conservatoire naturel de l’Atelier Auckland 👍🏻
23 september 2025
Antwoord van DrDrone
Bonjour Atelier,
Merci pour la critique ! S'il y a quelque chose que nous pouvons faire de plus pour aider une réserve naturelle, faites-le nous savoir !
A handwritten note
A handwritten personalized note was sent with the package. This was a nice gesture from DrDrone. It reminded me that there are people on the other end, not a robot!
16 september 2025
Antwoord van DrDrone
Hello Sherko,
Thank you for the review! I am happy to let you know that Keith on our team takes the time to hand write a note for every order, I am sure he will be delighted to hear about this!
Great products and excellent service
Great products and excellent service. Staff are very knowledgeable and helpful.
10 oktober 2025
Antwoord van DrDrone
Hello Robert,
Thank you for the review and kind words! If we can't give an answer right away we will make sure we find it for you right away!
Everything from the ordering to the…
Everything from the ordering to the shipment went very well. It is a great drone, but I haven't taken the required test to actually fly the drone on an actual mission.
2 oktober 2025
Antwoord van DrDrone
Hello George,
Thank you for the review! if you need any resources or assistance with information regarding the test please reach out! we will be more than happy to supply resources or help book a flight review.
All together a wonderful experience
All together a wonderful experience, great sales team and a beautiful store!!
4 oktober 2025
Antwoord van DrDrone
Hello Ronald,
Thank you for the kind words and review!
Il est simple utilisation
Il est simple utilisation , intuitive mais pour marcher dans le bois un recule brusque et très vite peux faire collision dans les branche en reculant.
Photo vidéo super!
24 september 2025
Antwoord van DrDrone
Bonjour Steeve,
Merci pour votre avis ! Nous sommes heureux d’apprendre que vous passez un bon moment à piloter votre drone. Lorsqu'il s'agit de piloter un drone, nous recommandons toujours de s'entraîner, de s'entraîner, de s'entraîner, car c'est le meilleur moyen de prévenir les collisions.
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