Dreem Health Sleep Clinic Reviews 

202
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Normally experience is great. Most recent appointment determined that we need to try a different full face mask. It doesn’t harm the eyes so much and a prescription for the new mask was promised with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I signed up via Amazon Health not really thinking much. My wife has complained that I snore. I've tried seeking help but it's difficult finding a sleep study in my area and I often get confused with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Ended up rescheduled but have had decent experiences. Was told they would share my sleep test results not sure if that’s an email or their app. Excited to have been seen faster than my local provider... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Blessing was very helpful in explaining how to proceed with ( monitoring device being sent to me. She was also very helpful in explaining my sleep test results too. I liked the convienience of the s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Slaapkliniek

Geschreven door het bedrijf

Dreem Health is a 100% virtual sleep clinic designed to make getting a diagnosis and treatment for sleep disorders as easy as possible. Meet with a licensed sleep specialist online, take a home sleep test in your own bed, and get a treatment plan that fits your life. Available nationwide, Dreem Health’s services are covered by most major insurance plans or available for self-pay. From sleep apnea and snoring to insomnia and daytime sleepiness, we’re here to help you sleep better and wake up ready for life.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

202 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 78% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,3

Alle reviews

(202)

186 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fantastic Experience Working with the Dreem Health Clinic…

Working with the Dreem Health Clinic team was great! Very easy to book a virtual appointment and the process to do the home sleep study was straightforward and done in a very timely manner. My nurse practitioner Brandi Campbell went over the results within a week of performing the sleep study and set me up to receive my PAP machine. She also followed up and answered all my questions. Great experience!

18 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great consult!

Mary Beth, Nurse Practitioner, was great - very helpful, willing to share her expertise while taking the time to answer all my questions. I highly recommend her and the team at Dreem Sleep

31 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unreliable. Suddenly cancelled appointment with no explaination

Had an appointment scheduled for 7:30am on December 26, 2025. Without any explaination, at 9:45pm the night before, the company suddenly cancelled my early morning appointment the next day. If I had done this, according to their terms, I would have still been liable to pay them but, especially without any explaination, this leads me to not trust this company or want to set up another appointment as they seem flaky and unreliable now.

25 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very professional

Very professional! I had a great explanation with Dreem Health. The sleep test arrived quickly and was easy to do. Teresa was able to clearly explain my results. She is very personable and kind.

17 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Satisfied!

Very simple to follow process with professional communication and easy to pay via phone. Would use Dreem Health services again.

15 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It was easy to do the sleep study

It was easy to do the sleep study. My after appointment with Kevin was very informative. Kevin explained the results in detail and the different types of treatments. I really appreciate his time and kindness.

12 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thanks to Jamila Battle for a great big…

Thanks to Jamila Battle for a great big help she has bee to me. She has explained everything to me that I need to know and she was definitely on top of making sure that I was taken good care of, as far as getting my referrals in. I would highly recommend Jamila, she definitely gets the job done. Thank so much. If there is anyone out there that has sleep apnea, I definitely highly recommend Jamila Battle to book an appointment with, and very professional.

10 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Well after talking to Mary I felt very…

Well after talking to Mary I felt very uncomfortable. The questions I was ask to help me get to the issues I am having sleeping. Mary was very professional and great attitude,very pleasant and knowledgeable. I feel great already just talking to her about my issues. I am so glade I have found dreem for help.

8 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Expensive NP visit!

They go through a menu that acts like they are taking your insurance provider and seeing if you are in network, then schedule an appointment as if it will be covered with insurance - right after the visit I got a demand to self pay the full cost of the appointment. They did not respond after multiple attempts and finally when they did they simply stated they are not in network.

I wouldn’t use this again. I also was asked to do a test and thankfully I didn’t complete it because they asked me to do multiple days and each day would have been charged at $199

12 november 2025
Review zonder uitnodiging
Logo Dreem Health Sleep Clinic

Antwoord van Dreem Health Sleep Clinic

Hi Steve, thank you for sharing this. It sounds incredibly frustrating to expect coverage and then be told something different afterward. We clearly didn’t set the right expectations for you. Our team will reach out to you so we can review the charges and the insurance details with you.

Beoordeeld met 5 van de 5 sterren

My practitioner was amazing

My practitioner was amazing, explained everything very well.

5 december 2025
Review zonder uitnodiging
Logo Dreem Health Sleep Clinic

Antwoord van Dreem Health Sleep Clinic

So happy to hear that, Helene! Having someone explain things clearly makes such a difference.
Thanks for sharing this moment with us!

Beoordeeld met 1 van de 5 sterren

Do not trust what they say about insurance covering

They sent my cost estimate for the appointment I had WHILE I was in the appointment saying that they were NOT in network even though when I booked the appointment they stated very clearly that they WERE in network. If you don’t have an extra 600$-700$ DO NOT trust that they actually take your insurance. Because they will tell you after your appointment that they don’t and STILL mail you the study supplies and charge you for them even if you already canceled your appointments and stated you did not want to do the sleep study.

1 december 2025
Review zonder uitnodiging
Logo Dreem Health Sleep Clinic

Antwoord van Dreem Health Sleep Clinic

That sounds incredibly frustrating, and we’re sorry you experienced it that way. Insurance coverage can be confusing, and we clearly didn’t set the right expectations for you. No one should feel surprised by costs or unsure about next steps. Our team will reach out to you directly to go over what happened and see how we can help.

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