I had an online consultation with Dr. Bruno da Silva on Tuesday because I was dealing with a urinary tract infection. The entire experience was excellent from start to finish. Dr. Bruno was kind, prof... Toon meer
Bedrijf heeft geantwoord
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This was my first experience using Online Health Consulting. Annie was my customer service rep and she was wonderful and quick to respond and kept me updated. It took a little while as the first physi... Toon meer
Bedrijf heeft geantwoord
Almost instant connection with the Dr once the appointment was made. Dr was patient and thorough when asking questions. It didn't feel rushed and there was a sense a proper assessment was being made.... Toon meer
Bedrijf heeft geantwoord
I had a great experience with the Dr. Galen team. I was assisted by Annie Shook, who connected me to the particular doctor I was looking for. Initially I was skeptical about consulting a physician th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Dr. Galen is a global telehealth platform designed to make healthcare more accessible, convenient, and reliable. We connect patients with qualified doctors across a wide range of specialties, enabling them to receive professional medical advice, prescriptions, and guidance from the comfort of their own homes. With 24/7 availability, multilingual support, and a network of experienced doctors operating across 130+ countries, Dr. Galen ensures timely and seamless medical assistance wherever you are.
Contactgegevens
311 RANCH ROAD 620 S STE 211, 78734-4776, Austin, Verenigde Staten
- +1 415 251 2044
- support@drgalen.org
- drgalen.org
4,7
Uitstekend
310 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Thanks Dr Nieh
Thank u to customer service and Dr Nieh for speedy response and helpful advise during the consultation!
19 mei 2025
Review zonder uitnodiging
Antwoord van Dr.Galen - Online Health Consultation
Thank you for your wonderful feedback, Lina! We're glad Dr. Nieh and our team could provide you with quick and helpful support. Your trust means a lot to us, and we’re here anytime you need assistance. Take care!
One of the great consultation companies
One of the great consultation companies
19 mei 2025
Review zonder uitnodiging
Antwoord van Dr.Galen - Online Health Consultation
Thank you so much, Dr. George! We’re really proud to have doctors like you as part of our team. Your trust and support mean a lot to us.
Best Telehealth
Wow an amazing Service. I work remote could not take off work had pink eye. The chat was so friendly and fast. Thank you Dr Muhammad Usman this service is amazing Annie Shook your the best in customer service
15 mei 2025
Review zonder uitnodiging
Antwoord van Dr.Galen - Online Health Consultation
Thank you so much for your kind words, Ana! We're truly touched to hear that our service made a difference during your time of need. We understand how tough it can be to balance work and health, especially when working remotely and we're so glad you felt supported.
Very informative and helpful good…
Very informative and helpful good communication would recommend to anyone...
14 mei 2025
Review zonder uitnodiging
Antwoord van Dr.Galen - Online Health Consultation
Dear Sheila, Thank you so much for your kind words! We're truly grateful for your trust and recommendation.
Knowing that you found our service informative, helpful, and easy to communicate with means everything to us.
Wishing you continued health and happiness!
Great tele-health service
The customer service representative are actual people, not Ai. They are very diligent, patient, and helpful. You get connected with the right doctor in a matter of minutes.
They listen to you and take your request into account. They don't dismiss you.
13 mei 2025
Review zonder uitnodiging
Antwoord van Dr.Galen - Online Health Consultation
Thank you so much for this thoughtful review. We're really glad you felt heard and supported that's exactly what we aim for.
Our customer support team puts in the effort to treat every person with care and respect, and it means a lot to know that it made a difference for you.
Fast appointment and great customer…
Fast appointment and great customer support.
12 mei 2025
Review zonder uitnodiging
Antwoord van Dr.Galen - Online Health Consultation
We really appreciate you taking the time to share this! Fast appointments and supportive service are what we commit for, so it’s great to know we hit the mark for you. Thanks for choosing us, we’re here whenever you need.
Great help
This is a great assist to help. It was a great experienc.
10 mei 2025
Review zonder uitnodiging
Antwoord van Dr.Galen - Online Health Consultation
Dear Julie, Thank you so much for the 5-star rating! We’re Grateful to hear you had a great experience and that we could assist you. Your support means a lot to us!
Incorrect information
This site is listing our provider(s) without their consent and also lists services that they do not provide.
8 mei 2025
Review zonder uitnodiging
Antwoord van Dr.Galen - Online Health Consultation
We appreciate the opportunity to clarify. Our intention is to freely promote doctor's practices through our listings to help patients easily find and learn about your services and expertise. This is done as a supportive gesture at no cost, aimed at enhancing visibility for doctors while providing valuable information to patients. We are committed to ensuring that all information is as accurate and up-to-date as possible, with the ultimate goal of facilitating better connections between patients and healthcare professionals. We welcome any specific concerns you may have so we can address them promptly.
very good customer service
very good customer service and they responded quickly to messages, the doctor was also nice
1 mei 2025
Review zonder uitnodiging
Antwoord van Dr.Galen - Online Health Consultation
Awesome! We're so pleased you experienced both excellent customer service with speedy replies and a nice doctor.
Truly caring people
I was in a desperate situation and they went above and beyond to help me. It was amazing. The office staff promptly replied to all my messages and the doctor was very kind and knowledgeable.
24 april 2025
Review zonder uitnodiging
Antwoord van Dr.Galen - Online Health Consultation
This is incredible feedback! We're so touched to hear that our team could provide such significant support during a difficult time. It's wonderful to know that our office staff's promptness and the doctor's kindness and knowledge made a real difference for you. Thank you for acknowledging our efforts, your words are truly inspiring.
Hrvatska - on line doktor
Doktor je bio odmah dostupan i vrlo brzo sam dobila recept na mail.
Jako ugodno iskustvo. Preporucit cu svima.
21 april 2025
Review zonder uitnodiging
Antwoord van Dr.Galen - Online Health Consultation
To je fantastično čuti! Jako nam je drago što je naš liječnik bio odmah dostupan i što ste brzo primili svoj recept. Pružanje ugodnog i učinkovitog iskustva nam je glavni prioritet. Puno vam hvala na preporuci!
The doctor was easy to talk to
The doctor was easy to talk to, the process was convenient, and the technology was easy to use. Thank you!
21 april 2025
Review zonder uitnodiging
Antwoord van Dr.Galen - Online Health Consultation
Fantastic, Monica! We're pleased you had such a smooth experience with our easy-to-use technology and found the doctor approachable. Convenience is key, and we're so happy that it resonated with you.
It's been a wonderful platform for…
It's been a wonderful platform for online consult, absolutely hassle free. Highly recommended
14 april 2025
Review zonder uitnodiging
Antwoord van Dr.Galen - Online Health Consultation
Dear Dr. Prashant, Great to know you found our platform wonderful and hassle-free for your online consults! We really appreciate your high recommendation. Thank you!
Very well constructed doctor-patient…
Very well constructed doctor-patient interactions and meets.
Hassel free and secured.
9 april 2025
Review zonder uitnodiging
Antwoord van Dr.Galen - Online Health Consultation
Thanks a ton for the awesome feedback, Dr. Akshaya Sathyamurthy! We're glad to hear that you're enjoying the smooth, hassle-free experience. It’s all about creating that secure, seamless connection between doctors and patients, and it’s great to see that reflected in your review. We’re lucky to have you on board, and we’re here to make every consultation as easy and efficient as possible!
Will use again
It took longer than expected to get to the Dr, but there was an emergency which I can understand. After that, it was very easy to talk to him & they were able to help me. The person helping me through the process was extremely nice and followed up with me via text. I haven't gone this route before, but will use again & have peace of mind I can get help if I'm traveling.
3 april 2025
Review zonder uitnodiging
Antwoord van Dr.Galen - Online Health Consultation
Thank you for sharing your experience, Nicole! We apologize for the delay, but we appreciate your patience and understanding. We're glad to hear that once you connected with our doctor, everything went smoothly and that our team was helpful. It’s great to know you felt supported throughout the process. We're here anytime you need assistance, especially when you're on the go!
A very good telehealth experience
For the low price paid, I received written consultation and a one-on-one video consultation with a doctor. The doctor, I could tell, cared about my well-being. I had my questions answered on my condition.
31 maart 2025
Review zonder uitnodiging
Antwoord van Dr.Galen - Online Health Consultation
Dear Michael Martin,
Thank you so much for your thoughtful review! We're glad to hear that you had a positive experience with both the written consultation and video session. It means a lot to us that you felt our doctor genuinely cared about your well-being and took the time to address all your concerns. We truly appreciate your patience and understanding in coordinating across time zones—it was your flexibility and cooperation that made everything flow so smoothly. We're grateful for your trust and are always here to support you whenever you need us!
This is the best team!!
This is the best team!! Anne was sooo responsive!! Hooked me up with a DR that already knew the problem! Quick and easy!!! The Dr was awesome! Got the right meds same night!! I
26 maart 2025
Review zonder uitnodiging
Antwoord van Dr.Galen - Online Health Consultation
Thank you so much for your fantastic feedback, Michele labarree! We’re happy we could assist you even during the nighttime and made sure our service was quick and efficient, so you got your medication the same night. We’re glad to hear everything went smoothly, and we truly appreciate you taking the time to share your experience. We’re always here to assist you anytime, whether it's day or night!
This excellent carecompany is doing a great job at…
This company is doing a great job at bridging the gap between the patient and the Doctor, ensuring that the patient gets to experience excellent care.
27 maart 2025
Review zonder uitnodiging
Antwoord van Dr.Galen - Online Health Consultation
Dear Dr. Maite, Thank you from the bottom of our hearts! Your words truly mean a lot to us. We’ve put so much care into making sure our patients feel close to their doctors, even from far away. Knowing that you see and feel that effort makes it all worthwhile. We're really proud to have you as part of our journey.
I asked for specific letter
I asked for specific letter. I was assisted with out any doubts and given what I needed.
27 maart 2025
Review zonder uitnodiging
Antwoord van Dr.Galen - Online Health Consultation
Thank you so much for sharing this, Eric! We're so glad we could help you without any confusion and provide exactly what you needed. It means a lot to know our support made a difference.
Excellent and quick service as usual
Excellent and quick service as usual. Doctor was great and customer service was really great too
27 maart 2025
Review zonder uitnodiging
Antwoord van Dr.Galen - Online Health Consultation
Thank you so much for your lovely words, Deirdre. It truly means the world to us. Knowing that you've been with us for a long time and continue to trust us with your health means so much more than we can express. It's not just about providing quick service, but about the bond we’ve built with you. Your trust is something we hold dear, and we promise to always give you our very best. We’re here for you, anytime day or night.
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