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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I ordered a brand new xum rebuild ready to game pc, after seeing all the reviews I was skeptical on whether the pc would work. Upon arriving everything looked fine however the gpu is faulty and has ca... Toon meer

Beoordeeld met 1 van de 5 sterren

IN my Opinion, seems Royal Mail lied and lost package - DrMemory do not care and have no interest whether I received the memory I paid for. Useless Customer Care – I will Never user DrMemory or Roy... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Very good price but when checking out, the option I chose was (Delivery by 1pm). Assuming that would be next working day. Yet once the invoice/receipt arrived it was for 48 hour tracked. Although the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bought a gaming PC from them recently and had some trouble getting it to connect to my monitor, spoke to Tom from customer support who was friendly and told me what the issue was and how to solve... Toon meer

Bedrijfsgegevens

  1. Computer hardware fabrikant
  2. Computers en accessoires winkel
  3. Computerwinkel

Geschreven door het bedrijf

FREE DELIVERY on all Dr. Memory Gaming PC, Ram Memory, Hard Drives, Processors & Laptops. Contact us on +441618770030/+44 738 374 2190. Click Here for the Best prices.


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

841 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 16% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very pleased with the service

Very pleased with the service.
Will use them again.

2 november 2022
Logo Doctor Memory

Antwoord van Doctor Memory

Thanks for your review
Glad you are pleased with our products, services & shopping/ordering experience.

Beoordeeld met 5 van de 5 sterren

Worth every penny and trusted

Quick from buying to getting, exactly what was described. Definitely good to buy from.

23 oktober 2022
Logo Doctor Memory

Antwoord van Doctor Memory

Hi & thanks for the review
We aim to provide the best value and performance for our customers so we are happy when you are happy.

Beoordeeld met 5 van de 5 sterren

Haven't tried the computer yet but was…

Haven't tried the computer yet but was well-packed and delivered fast

1 november 2022
Logo Doctor Memory

Antwoord van Doctor Memory

Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.

Beoordeeld met 5 van de 5 sterren

Highly recommend

Dispatched my new pc same day and very well packaged. ⭐️⭐️⭐️⭐️⭐️

21 oktober 2022
Logo Doctor Memory

Antwoord van Doctor Memory

Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.

Beoordeeld met 5 van de 5 sterren

Delivery was great and it's amazing for…

Delivery was great and it's amazing for destiny 2 only problem was now its stuck on blue as the remote doesn't work
Update.
Next day had reply and email saying they've sent a new one, absolute brilliant service would recommend to anyone 👌

25 oktober 2022
Logo Doctor Memory

Antwoord van Doctor Memory

Hi & thanks for the review
We are so pleased you are pleased with your new gaming PC.
When our customers are happy we are happy too
We are sending you out a replacement remote control pad
Regards XUM

Beoordeeld met 5 van de 5 sterren

Good News

I have just fixed a major problem that I have had with my pc. This company has excellent coustemer service the person who helped me aided me on diagnosis of my problem and easily helped solve it. The delivery of the PC took only 1 day although it had some loose packaging which was weird. Every game I constantly get high FPS and also you can change the fan speed in the boot up menu which is nice. If you have some money and don't want to go to a big supplier use DoctorMemory as I strongly recommend it. The only problem is no Bluetooth yet this can easily be solved with a USB adapter.

19 oktober 2022
Review zonder uitnodiging
Logo Doctor Memory

Antwoord van Doctor Memory

Hi Sebastian, we have just been speaking on the phone regarding the issue with the PC, As it appears your PC has lost its 'windows 11' installation when you reset the PC. We have advised you to reinstall windows again using a USB key. & then to let us know if you need any further assistance.

Beoordeeld met 5 van de 5 sterren

Definitely not a scam

I had written an original one star review for Doctor Memory, as there was a mix up with the postal carrier leading to my PC going missing, and I was convinced this could be a scam (hence the title).

A very helpful lad from the support team arranged for another unit to be sent out due to this being a gift, and it was already late, despite the fact they hadn't located the original PC.

The PC arrived a day later, and although I missed the birthday deadline, it was only by a couple of days in the end, which is much better than having to wait who knows how long for the DPD to find the parcel.

The PC came, and it's literally plug in and your good to go. Very happy with the service.

18 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Delivery was excellent and well…

Delivery was excellent and well packaged.
I haven’t tried the computer fully yet but from what I have it’s all in order

16 oktober 2022
Logo Doctor Memory

Antwoord van Doctor Memory

Hi & thanks for the review
We are glad you are pleased with your new gaming PC delivery 
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.

Beoordeeld met 5 van de 5 sterren

Very decent pc

Very decent pc
Good for the money my son likes it use it very often

14 oktober 2022
Logo Doctor Memory

Antwoord van Doctor Memory

Hi & thanks for the review
We are so pleased you are pleased with your new gaming PC.
When our customers are happy we are happy too

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, came the next day packaged well. Its a Christmas present t for my son so will see how it works then but for now I can't fault the service!

6 oktober 2022
Logo Doctor Memory

Antwoord van Doctor Memory

Hi & thanks for the review
We are glad you are pleased with your new gaming PC
We aim to provide a plug and play experience for our customers
So everything is ready to go when the PC arrives.

Beoordeeld met 5 van de 5 sterren

Prompt service

Prompt service, really impressed with the speed of delivery, just a day from placing the order and when I changed the delivery option to collection from a shop, it was changed straight away with no mix ups. Very impressed.

7 oktober 2022
Logo Doctor Memory

Antwoord van Doctor Memory

Hi & thank you for your review

Its great to hear you are happy with our products, services, & order process.

Beoordeeld met 5 van de 5 sterren

Fantastic Service and Delivery

Easy to order and always kept up to date on the process of the order.

Many thanks
Phil

6 oktober 2022
Logo Doctor Memory

Antwoord van Doctor Memory

Hi & thank you for your review

Its great to hear you are happy with our products, services, delivery.

Beoordeeld met 5 van de 5 sterren

Very happy overall

Very happy overall. Quick service, great explanations and support for a first time buyer! Had one query - quickly addressed by support.

7 oktober 2022
Logo Doctor Memory

Antwoord van Doctor Memory

Hi & thanks for the review
We are so pleased you are pleased with your purchase.
When our customers are happy we are happy too

Beoordeeld met 5 van de 5 sterren

Happy customer

I wasn't sure what computer would be best for my needs so I rang the shop and had a chat with a lovely chap who helped me to decide which one would be best. There was no pressure to buy and no upselling to a machine I didn't need. The computer arrived well packaged and works perfectly. Would definitely recommend

9 september 2022
Logo Doctor Memory

Antwoord van Doctor Memory

Hi & thanks for the review
We are so pleased you are pleased with your new gaming PC.
When our customers are happy we are happy too

Beoordeeld met 5 van de 5 sterren

Hello. Big Thanks

Hello, Im a dad of 42 i was looking for first gaming pc for my son , Had a budget of £1000 i went to 3 different sites ( no name calling) i got no help so i was told to go doctor memory, Let me just say i had 2 days of stress 1 site it would,nt even register me an 1 site did,nt seem very helpful at all, But i was so happy i went to doctor memory excellent service all i wanted an more in the budget. Next day delivered, Just want to say Thanks to doctor memory an i WILL be ordering myself a pc also soon!

1 oktober 2022
Review zonder uitnodiging
Logo Doctor Memory

Antwoord van Doctor Memory

Hi, I am very glad to see that you found our website stress free and easy to use, We have worked a lot on it to allow you to put in your budgets and to even filter by what games you'd be likely to play to give you our recommended PCs per your filtering. We thank you for taking the time to leave us with this review!

Beoordeeld met 5 van de 5 sterren

First time bought a pc in 13 years and…

First time bought a pc in 13 years and found Dr Memory on of the most reasonsable for what you get, deliver on time etc cant fault them, will definitely use again

29 september 2022
Logo Doctor Memory

Antwoord van Doctor Memory

Hi & thanks for the review
We are so pleased you are pleased with your new gaming PC.
When our customers are happy we are happy too

Beoordeeld met 5 van de 5 sterren

Great prebuilt PC desktop

Great prebuilt PC desktop. Easy to set up, pretty much plug n play. It's super fast and exactly what I needed at a much lower cost than a branded option. Quick delivery, well packed etc..

21 september 2022
Logo Doctor Memory

Antwoord van Doctor Memory

Hi,
thank you for taking the time to leave us a review. It means a lot for us. We are glad that you are enjoying your new XUM Gaming PC! We hope you love it!

Beoordeeld met 5 van de 5 sterren

Very good thank you

Very good thank u great quality!

25 september 2022
Logo Doctor Memory

Antwoord van Doctor Memory

Hi,

thank you for leaving us the great review. We hope you are happy with your order and the service received!

Beoordeeld met 5 van de 5 sterren

Hoping that my problem is just a “glitch” ! IT WAS.

At this moment in time not very happy. DPD delivery was not a good experience although this is not the fault of Doctor Memory.
What I do find disturbing Is that the order that I placed was described as having Windows 11 OS and when it arrived it was Windows 10. The specifications do not meet those required for the Windows 11 upgrade. I am hoping that the company can rectify this and my review will reflect that if / when it happens.
UPDATE: Glad to say my faith has been restored.in the seller. After the exchange of several emails between myself and their technical they explained how to make a change in the BIOS to enable Win 11 to be installed. Many thanks from a very happy customer.

24 september 2022
Review zonder uitnodiging
Logo Doctor Memory

Antwoord van Doctor Memory

Hi,

We are sorry for the issues you received originally, we are glad to see that this has been resolved for you now after speaking with our support team! Thank you for leaving the review.

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