Druce Reviews 384

From the very first conversation with Steph at Druce, I knew I was in exceptional hands.

She set the bar incredibly high from the outset: calm, clear, and completely on top of every detail, and her team matched her standard at every level.

What really impressed me was the combination of efficiency, professionalism and genuine warmth. Communication was always excellent, challenges were handled before they ever became problems (Michelin-starred style), and everything was consistently delivered with a smile that made the whole process feel lighter and easier than I could have ever expected.

The steadfast determination of Steph and Louis was clearly evident throughout, advising and guiding … and the result spoke for itself: outstanding tenants secured and a process that felt ably supported from beginning to end. I never once felt left guessing, they were right there with updates, consistently, and it made all the difference in the world.

Steph and her team don’t just do their jobs well; they proactively demonstrate what great estate agency should be like. Professional, proactive, human, and genuinely invested in getting the very best outcome.

I’m honestly really impressed and super happy with the whole experience. I’d recommend Druce without hesitation.

Excellent service, solution focused and professional. Stefanie created a win win situation for everyone involved.Highly recommended. Great team and super helpful. A positive experience.

Awful company. They don’t pay there bills

Very professional and proficient service. Natasha, our property manager, is always willing to go the extra mile to ensure queries are answered and any issues resolved. Thank you and fully recommend.

We looked at a flat with mr Felix Kenny at Kensington office and I was very impressed with his helpful knowledgeable manner and polite manner highly recommend them when looking for properties to rent!

We had a great experience renting out our property through DRUCE, Brook Green branch. Stephanie was incredibly professional, knowledgeable and responsive which made the whole process stress-free, especially against the backdrop of all the aggravation that landlords have to go through these days. Everything was handled efficiently from start to finish. Highly recommend them if you're looking to rent out your property in/around Brook Green/Kensington Olympia in London.

Druce has been managing my property for under 2 years and I found them to be reliable, knowledgeable and efficient. My primary contact is with Jatin and I find him friendly and easy to deal with. Thank you.

I have been dealing with Jatin Patel at Druce in relation to my property in West London, he has always been, available, and responsive, and efficient
In every way. He’s been extremely helpful.

Fantástico. Gracias Natasha Dhillon por hacer que mi estancia haya sido más fácil !!!

Good service. Highly recommend Natasha Dhillon in particular who is professional, very responsive and helpful.

Louis was a great estate agent and went above and beyond helping us securing a property. He was very proactive and only showed properties that matched our requirements.

Natasha Dhillon in Property Management is my go to contact here as she is always professional, diligent and also very personable in dealing with any issues that arise - she has even gone beyond her remit to chase other departments internally to resolve outstanding queries which was much appreciated. You can rely on her to get it sorted!

Jatin has been extremely helpful! Thank you once again

Landlords beware! Druce cost me thousands of pounds, behaved unprofessionally and wasted my time.

We work with Druce on multiple properties across various branches, and the experience has always been outstanding. Their team consistently strives for excellence, providing clear and timely updates throughout every stage of the process. I would highly recommend their services to anyone in the property sector. A special mention goes to Louis from the Brook Green branch, whose dedication and professionalism truly stand out.

Excellent service, very professional and responsive, I had another estate agent before Druce and I feel I wasted 4 months but once I started with Druce within a month they managed to find three offers for my flat. I would recommend it to anyone selling or buying property.

It was a great experience with Iqbal. He always quickly respond for every query i have at anytime. I will work with him for sure in my next purchases.

Really great service from Iqbal. Always prompt to respond to messages and really helpful throughout the whole process. Thank you Iqbal.

I wanted to take a moment to thank Kamile for her exceptional service in helping us find a new flat. From our first interaction, it was clear that Kamile was genuinely invested in helping us find the perfect place. Her enthusiasm and dedication made the entire process not only smooth but also enjoyable. She took the time to understand exactly what we were looking for and ensured we had all the information we needed at every step. Her attention to detail, responsiveness, and willingness to go the extra mile made all the difference. I truly felt supported and well-informed throughout the process. I’ll definitely be recommending her and Druce to anyone in need of an agent!

Our agent was fantastic. He’s been really patient and upbeat. it was a really tricky sale and he maintained honest contact with us throughout and he was really pleasant and good humoured and got us the best deal that he could - we couldn’t thank him more.