Dublin Bus Reviews 

Stop 2721. According to the timetable displayed at the stop, the C1 was due at 11:12, never showed up. The C3 was due at 11:14, also no sign of it. Unbelievable how this company operates with such negligence while the government turns a blind eye to such a poor service. I would give 0 stars if that were possible.

At bus stop 3917 in maynooth there has been lots of times where when the bus comes and is supposed to bring people back towards Dublin centre direction , the bus driver only puts “ bus out of service “ and drives back to Dublin centre direction regardless and doesn’t take on any customers, bare in mind on the app the bus is supposed to bring you on the schedule time

G1 cancelled 3 times in a row and its cold raining and windy. Appaling service. Thank for the cold ive just got. No updates on the app. Website also not working . Ghost bus .
Would it give it 0 stars

The 12:10am E2 has failed to show up... Yet again.

This is probably the worst bus to try and get. It rarely shows up and leaves people waiting an hour for the next bus with no warning. Its gotten to a point I can tell you if this bus will show up or not.

Routes 15, 43, and 42 are extremely unreliable. Buses often don’t arrive on time, and many times they are already full and just pass by without stopping. We are left standing there with kids in bad weather, and children end up late for school because of this. This happens regularly, not occasionally. People rely on these routes for work and school, and the service really needs serious improvement.

The L2 could possibly be the worst bus in the history of this country. At least a dozen times have I been waiting at the bus stop for this bus to come just for it to be cancelled and I wouldn't be complaining so much if this bus didn't come once every thirty minutes and with no other way for me to travel from kilcoole I have to simply wait 30 minutes for another one which will most likely be delayed by 20 minutes. Would sooner put my trust in North Korea then this bus being on time absolute joke.

It is an absolute joke because the 73 is replacing the 123 bus route because I honestly think that the 123 was on time more than the 73 is on time right now. Like Go Ahead Ireland are an absolute disaster. DISGRACEFUL.

The Stars are only for the driver:
Great bus drivers — completely tone-deaf management

I was on the 39A this evening (early evening, Navan Road / Cabra direction, heading toward Manor Street) and I want to start by saying this clearly: the bus driver himself was absolutely sound — friendly, courteous, empathetic, and clearly aware of the passenger experience.

I overheard him being told over the radio that he was eight minutes ahead of schedule and was expected to wait. You could tell he was embarrassed and fed up — not because of passengers, but because of the rigid, top-down micromanagement that treats schedules as more important than human beings. To his credit, he didn’t take it out on passengers and reassured me I’d get where I was going. That deserves recognition.

And that’s the core problem with Dublin Bus:
the drivers are generally fine — management is not.

The people making decisions from an office clearly have very little understanding of what it’s actually like to be on these buses, either as a worker or as a paying customer. Passengers come last. The timetable comes first. Always.

I also need to raise a serious accessibility and sensory overload issue that Dublin Bus seems to completely ignore: the relentless, excessively loud, nonstop automated announcements.

I call her “Joan the Drone” — because the voice is penetrating, repetitive, and never-ending. This isn’t about Irish being spoken (absolutely no issue with Gaeilge). It’s about frequency, volume, and lack of consideration. Plus the fact, she does butcher the Irish langauge with a lot of her pronunciation with over stressed urús and seimhiús.
Every road. Every turn. Every few seconds.
There is no quiet. No pause. No relief.

For someone with OCD and ADHD, this is not a minor annoyance — it’s mentally exhausting. Even with noise-cancelling earbuds, the announcements cut through. Compare this with the Luas, where announcements are measured, calm, and minimal. It can be done properly — Dublin Bus simply chooses not to.

There was a time when taking public transport meant having a few quiet minutes before or after work. Now it’s an unavoidable sensory assault. It actively discourages people from using buses — which is ironic, given all the talk about climate change and reducing car use.

To be clear again:
This is not a criticism of drivers.
It’s a criticism of a management culture that is inflexible, out of touch, and indifferent to both passengers and staff.

Dublin Bus could do far better — and the fact that it hasn’t, after years of complaints, says a lot.

Totally unreliable, you'll be left in the rain waiting for a bus that doesnt show up, and the WiFi doesn't work, a disgrace all round

The 37 route is the most unreliable service i have ever seen. It never turns up and when it does eventually arrive it doesn’t go to its destination. It is a complete disaster, someone needs to take accountability

This is the most catastrophic public transport service in the world and it's getting worse. As of now, there is about dozen or so working people waiting in the cold on a 40D bus, on stop 4321 in the Ballycoolin, and the bus is disgustingly late. People in charge of this company are absolutely incompetent and should be held responsible for wasting public resources. Shame and disgrace on all the management of this company and everyone involved in managing Dublin traffic.

No other comments.

I have recently discovered that there is no direct bus route from swords to blanchardstown and visa versa. My partner has recently moved here and we are finding it difficult to navigate seeing each other without a direct link. it's absurd that it should take 2 and a half hours to get there when it's only a 15 min drive in reality.

It was never great but now it’s ridiculous.
So many buses don’t show on 37 route (cancelled or ghost buses)- what should take 45 mins in a Dublin suburb to city can take up to 2 hours. Sometimes longer if the buses don’t arrive.
Bus journeys really unenjoyable- bus crawls along these days (seem to go about 10 mph, even on an empty road), and constant stopping and starting of engine on the new buses really irritating. Along with passengers being allowed to scream into their phones and not respect the people around them.
Coupled with that marked decline in driving standards and big increase in anti-social behaviour on bus. Think I’ll be taking the car from now on!

Bus disappears off the display at last minute. I'd rather see that next bus is 20 mins away than last min cancellation, but this seems normal for Dublin Bus. It cant be that difficult to schedule a bus service timetable and avoid the last min no-shows. Very frustrating.

As usual the 43 bus has a mind of it's own shall I depart on time or decide not to run. The frequency of these cancellations is getting out of hand. Today about 15 people in Talbot St had to wait another 50 minutes for the next bus a regular event. Passengers are treated with disdain by extremely ignorant drivers, Why? That's my regular experience on Dublin Bus.

Buses don't turn up when they are supposed to, TFI app next to worthless. Normal transport is car, without car for one day and forced to use buses. Journey that takes 20 minutes by car took 1.5 hours because 2 buses didn't turn up. No wonder every one uses a car

WORST TRANSPORTATION IN THE WORLD. BUSES ARE CANCELLED 24/7. W6 DOES NOT EXIST OUTSIDE THE FAKE BUS APP
WORST TRANSPIRATION IN THE EUROPE 100%

i would rate this bus experience 0/5 stars. i am a minor and i tapped my card getting on the bus, while my friend was putting in the CORRECT change for 3 of them he said to my friend “ and who is paying for the fourth” my friend knew i already tapped my card so she said “she already tapped her card” and he said no she didnt so she called me back down and said show him on the app that u tapped your card so i did. i got the leap card app up on my phone and showed him that i already did, he proceeded to SCREAM at me to “F-ING tap the card NOW” so i did and it beeped red , which it does when you tap twice. He said “just F-ING go” and i went upstairs but i was very upset as i feel like i shouldnt be treated and embarrassed this way by a elderly enough man. This bus is the 27 that arrived at stop 6130 at 4 aclock. i am very upset and i hope this will be dealt with as ive been told that is he rude to alot of people.

bad,smelly,too long,scruffy,dirty