Duckfeet Reviews 

Jeg har fået en ualmindelig god behandling hos Duckfeet.
Jeg havde bestilt en forkert størrelse,
fik god hjælp til at få byttet til korrekt størrelse.
Meget behagelig måde at kommunikere på.

This is my 4th pair of Duckfeet. The sizing is way off and I’m trying to exchange them with no response to email except a generic bot response and there is no telephone number available. This is an unethical and absurd way to run a business. Please don’t purchase from this company. They don’t deserve to stay in business.

Helt kanon service! Jeg havde fået en rabatkode, som jeg desværre havde fået slettet fra min mail. Ingen problem, jeg fik en ny. Da jeg modtager mine sko, fortryder jeg alligevel farven på det ene par og har lidt problemer med en forkert adresse i returportalen, og jeg kan ikke helt finde ud af det. Skriver en mail, og får kyndig hjælp!
Ud over det - endelig sko, som kan rumme mine lidt brede fødder uden at det føles som at de kan ryge af hvert sekund. Så glad for dem, og jeg skal helt sikkert skrive et par støvler til efterår og vinter på ønskelisten!

Jeg havde købt et par Roskilde (Chealseaboot-model, med elastik i begge sider) i den str. jeg brugte i Duckfeet, da jeg for 15-25 år siden fast gik i andefødder… Men med alderen har jeg åbenbart fået større fødder, og jeg skulle ombytte til et nummer større.
Jeg fik hurtig og meget venlig hjælp fra Jane i kundeservice, og har nu modtaget mine nye støvletter i den rette størrelse.
Det eneste der mangler ved denne, for mig nye model, er en strop øverst på hælkappen der kan bruges når man skal have støvlerne på - det kan godt være lidt besværligt at få dem på, men håber det bliver bedre når støvlerne bliver brugt. Ellers er alt som det “plejer” med høj kvalitet, godt håndværk og lækre materialer, så jeg glæder mig til at tage mine nye støvler i brug for alvor.

J'ai acheté des blavand en juin, au bout d'à peine 2 semaines les 2 semelles en cuir se décollent déjà. J'ai contacté la société qui m'a demandé de leur retourner les chaussures ! Vu la qualité déplorable j'ai opté pour un remboursement plutôt qu'un échange. Plus de 3 semaines après réception du retour toujours aucun remboursement !! À ma 3 ème relance ils m'ont dit que leur cordonnier les avait réparé et qu'ils allaient me les renvoyer. J'ai répondu que j'avais opté pour un remboursement et ils m' ont répondu qu'ils allaient me rembourser 50%. En conclusion :très mauvaise qualité de fabrication et service client déplorable.

The Duckfeet boots are awesome, if you receive them.

There were two companies operating under the guise of one, apparently. duckfeet US (a company called Rust & Salt operating under Duckfeet US, and Duckfeet Denmark.

Duckfeet US closed after not fulfilling orders or refunding many customers orders. Unfortunately they kept promising shipping right around the corner, and the dispute period with the bank ended long ago.

When the closure event happened and their final auto-email stated support had moved to Duckfeet Denmark, the message I received about a 4 month awful experience literally stated -

"-We don’t have access to their order system or your payment
-We are not able to refund the original order
-And we are not able to fulfill that order from here in Denmark"

For me, this level of service is just as bad as the Rust and Salt. Egregious. I will certainly not purchase another pair, and will warn everyone I interact with who is curious about the boots.

I hope someone reading this can save the $300+ dollars and awful experience; Please do not trust that you will be caretaken.

Sadly the shoes have such a short ankle strap. I had to punch new holes in the straps and my feet are still tightly strapped down. My legs and ankles are not huge. If you have model proportions or are a child then the shoes will be ok but for adults they are really impractical. I spent over £100 on these shoes which I will probably have to resell. I won’t be ordering from Duck Feet again after coveting a pair of their shoes for nearly two decades.

As other reviewers have noted, my money got taken too....almost $500! Duckfeet is a Danish company with a US distributor - Duckfeet USA. Purchases from the US were made through Duckfeet USA and not directly from the Danish company, but the product is legit from the Danish producers. Ok fine, but one would think the Danish company would stand by their products and customers. They don't. When I got the notice that Duckfeet was going out of business, I contacted them immediately. I had pre-ordered a pair of shoes in Dec for delivery in March, and I had a credit (that for some reason I couldn't use to purchase the pre-order, hmmm). They responded promptly (to the US email that I had used for past purchases, btw) and described the US/Danish company arrangement and very politely negated any responsibility for past purchases, but encouraged me to purchase again. WTAF. Let me just say, I love these boots. I have problematic feet and found Duckfeet after years of hunting for a good winter boot that fit my lifestyle and didn't hurt. I was so ready to support this company. However I will NOT EVER purchase from this company again until I get my money back. I just can't. This Danish company needs some serious help. I only hope the word gets out - in Denmark and the US - because someone just discovering them may not know the corrupt backstory.

I purchased shoes from Duckfeet through their US distributor. The shoes never arrived - the US Distributor kept telling me they would come "next month". Eventually, the US distributor went out of business. I contacted Duckfeet and they refused to honor the original purchase, refusing both a refund and replacement shoes. So they basically stole my money.

I will not be buying from them again, and I would strongly discourage others from considering to do so. They are an unethical and dishonest company.

Imponerende god kvalitet og hurtig levering. Bestilte to forskellige slags sandaler, hvis nu det ene par ikke passede. Men størrelsen passer præcis efter guiden og jeg er så glad for dem, at jeg beholder begge par. Til efteråret kommer jeg helt sikkert til at bestille støvler!

Bought a pair of shoes for my wife and they didn’t fit. Acquired a return authorization and promptly sent the shoes back. On March 27 I received an email confirming they had received the shoes and then I would receive a refund. Two days later, I get a letter in the mail telling me that they had filed bankruptcy!!!! Scam!!!!

Kvalitet uden sammenligning!
Jeg har købt mange produkter igennem mit liv som forgav sig at være "eksklusive" og god kvalitet. Duckfeet lever fuldstændig op til deres motto - 'foregiver sig ikke at være noget de ikke er'. Der er tale om et topklasse produkt i super lækre materialer. Jovel er skoene stive i starten, men det er netop et kvalitets tegn da der er tale om fullgrain-læder. Er man uforstående over for dette mener jeg ikke man har sat sig ind i materialet inden køb.
Selve købet hos Duckfeet har været upåklageligt. Størrelsesguiden på hjemmesiden passer. Jeg var skeptisk, men indrømmer at de også her har styr på tingene.
Jeg er meget imponeret, og glæder mig til de næste 20 år i mine Duckfeet! (Sådan nogen kan jo nemt "serviceres" hos en kyndig skomager).
Tak til Duckfeet -

Jeg har selv syet fodtøj, fordi jeg ikke kunne finde fodtøj, som passede til mine ellers helt normalt fungerende fødder.
Huskede Duckfeet fra min barndom, og købte et par.
Men min personlige erfaring er, at materialet er alt for stift til at kunne " følge" mine fødder, et ord, som firmaet ellers anvender i deres lovprisning af deres produkter.
Jeg fik så mange tryksår på mine fødder, at jeg stoppede med at bruge skoene.
Jeg vælger hellere fodtøj fra Functional footwear, som også kan levere fodtøj, i ikke animalske materialer, med bred tåboks og ingen ekstra sål under hælen.
Når det er sagt, mener jeg at Duckfeet trods alt er bedre end størstedelen af det fodtøj, som produceres og sælges.
Det er mig ubegribeligt, at de der kan håndværket, ikke helt naturligt ønsker at skabe fodtøj, som gør det bedste for vores fødder!!??

Intet at sætte en finger på. Hurtig levering og kvaliteten på deres produkter er 10/10.

Do not order from this company unless you are 100% sure of your size and that you will not need a return. Their policy is that refund processing can take up to 14 business (not calendar) days. I have still not received my refund 17 business days later. Their customer service is AI and will not actually help you.

Just received my Duckfeet Arhaus boots and I LOVE THEM. The quality is exceptional. Plus I got a great price on sale. I did size up a half size and I'm glad I did

Mig og min kæreste havde begge kigget på duckfeet og andre sko med bred tåboks. Vi valgte derfor at køre op til deres showroom i skanderborg og prøve deres sko og pasform.
Deres personale var utroligt flinke, imødekommende og hjælpsomme. De var klar over, at man måske ikke havde prøvet lignende sko før, så de vejledte med skovalg og størrelse. Derudover gik de alle tre også selv i duckfeet og det gav os endnu et plus i, at vi selv skulle have dem.

Selve produktet er fantastisk - vi endte selv med at købe fåborg og roskilde. Desuden er kvaliteten er helt vildt god, og det virker som sko, der, hvis man passer på dem, kan holde i mange år

Alt i alt en fantastisk oplevelse.

Very happy with my first purchase.
Shoes are confortable and delivery went very smooth.
Customer service was kind and helped me to choose the right size.
My toes finally have enough space :-)

The only reason they do not get 5 stars is may be on me... I am coming from barefoot shoes and I must get used to the weight.

God service, sødt og hjælpsomt personale. Sko af meget god kvalitet.

This company has bad consumer practices but tries to hide behind a mom-and-pop image. I had to email them four times to get a refund for a return and it took a whole month after sending back the boots, and then they fraudulently claimed one of the pairs was worn and deducted a huge 25% restocking fee. The boots were exactly the condition I received them in, I tried them on inside and literally didn’t even stand up off the couch because they were so uncomfortable and put them right back in the box. If I knew they were going to be this shady I would have taken pictures of everything when I got it and send it back but I didn’t expect them to scam me.

The boots are also pretty ugly, uncomfortable and expensive.