Duncan and Todd Opticians Reviews 155

Brilliant team, always a very pleasant experience. My daughter is also a patient and what could have been a nerve wracking experience for her became a fun and enjoyable visit. Highly recommend the lovely team and great service.

All round good service and very knowledgeable

Optician was lovely, really knew his stuff and gave me far more information than any other I have visited. I was given lots of support in choosing new frames which was great and left me very satisfied. Definitely a superior level of service compared to other opticians.

Very friendly, helpful and welcoming staff at the Broughty Ferry Branch.

They’re all very friendly people at my local (Ellon/Aberdeenshire) branch. I feel very comfortable when I’m there. They adapt to accommodate my wheelchair. They rush to the door to help me and they’re a great team, I couldn’t ask for anything else really. There are a good selection of frames from budget to designer and they’re all modern, in trend and look great. I’ve had no issues with my frames, I haven’t needed any repairs in all the 9 years I’ve been with Duncan and Todd. The time it takes to get your new glasses is within the week and you receive a text message to tell you they’re ready to collect. Don’t need to make an appointment to collect and they make sure they’re a comfortable fit before you leave. I highly recommend Duncan and Todd.

Helpful staff, quickly realised I was practically rather than fashionable and carried out the examination, selection and fitting very well. I'm a repeat customer and will go back the next time.

Excellent service and very friendly staff.

Happy with service and choice of thinness of lenses and frames staff always polite and friendly.Was early and offered a coffee which I appreciated.

A great opticians with a really friendly and helpful team.

Visited the Belmont Street branch in Aberdeen. Only went in for a free eye test. The optician was friendly helpful and knowledgeable.

Duncan and Todd Opticians on Great Western Road, Aberdeen offer an extremely professional customer experience and every member of the team are very welcoming and take the time to get to know each customer.

Best eye test I’ve had. The optician really went through what she was doing and why. Very informative and friendly. Glasses are expensive but service and quality worth it.

Personal and friendly services carried out by excellent, competent and helpful staff. A little pricier than the mass high street suppliers but you clearly see what you are getting.

Very professional and friendly too. Prompt attention at the booked time.

Completely at ease from reception staff to getting my eye test.Very thorough and made feel a valued ciient.

Great service with a smile nothing is any trouble all questions where answered helpful when choosing the right kind of frames highly recommend them

Very professional and friendly at all times.Never feel rushed and staff always willing to help you decide with any purchases without pressure.

First class service as always. The staff know who you are and treat you like one of the family.

Fast, friendly and efficient.. very pleased with service