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Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Recently I made 40$ profit from their no deposit bonus of 30$, they have crypto withdrawal option available but they said that you need to withdraw to your personal bank account. They should enable... Toon meer
Bedrijf heeft geantwoord
Posso ricaricare con carta, bonifico oppure wallet digitale. In ogni caso i fondi arrivano sul conto velocemente. In piu ho ricevuto anche un bonus extra per cominciare a fare trading.
Bedrijf heeft geantwoord
Dupoin gave me a 30% credit bonus on my first deposit, plus it’s a swap-free account — so no overnight fees. Makes trading much easier for small-capital users.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Dupoin is a global financial services provider delivering advanced trading solutions across a wide range of financial markets, including spot foreign exchange, precious metals, commodities, global indices, shares, and cryptocurrencies. Combining innovative technology with a client-focused approach, Dupoin provides traders with competitive trading conditions, deep liquidity, and fast execution. Clients can access the markets through powerful platforms such as the Dupoin App, ActsTrade, and MetaTrader 5, offering comprehensive charting tools, seamless account management, and a reliable trading environment across both web and mobile devices. Operating through multiple regulated entities worldwide, Dupoin maintains a strong commitment to regulatory compliance, operational transparency, and market integrity. Its global structure includes Dupoin Futures Indonesia, licensed by the Commodity Futures Trading Regulatory Agency (BAPPEBTI), Dupoin Markets incorporated in the Autonomous Island of Anjouan (Union of Comoros), and Dupoin Asia Ltd., authorized and regulated by the Labuan Financial Services Authority (LFSA). In addition to flexible account types and competitive trading conditions, Dupoin also offers innovative services such as copy trading, enabling clients to participate in global markets with greater flexibility, efficiency, and accessibility. Start your journey with Dupoin and explore new possibilities with our all-in-one trading app.
Contactgegevens
40 Silicon Avenue, Suite 201, Level 2, The Catalyst, Ebene, Mauritius., Mauritius
- support@dupoin.com
- dupoin.com
Schending van onze richtlijnen
Dupoin support team not reply my emails
Sir I can't understand how to contact dupoin. Sir I Wil send email dupoin customer support but dupoin support team not reply my email.
1 december 2025
Review zonder uitnodiging
Antwoord van Dupoin
Hi there. We’ve checked your case and can confirm that our team has already contacted you several times through email and messages. If you didn’t receive them, it may be due to delivery or inbox filtering issues.
Please double-check your inbox (including spam/junk). If you still need assistance, kindly resend your message to support@dupoin.com. We’re ready to assist once we receive your confirmation.
Very Good ♥️♥️
23 november 2025
Review zonder uitnodiging
Antwoord van Dupoin
Dear Ahmed Saleh Tareq,
Thanks for the fantastic review!
We’re so happy you enjoyed your experience. We strive to provide the best possible service, and your feedback lets us know we’re on the right track.
Don’t forget to check back with us for new updates and offers!
Best Regards,
The Dupoin Team
アプリがとにかく使いやすい
アプリが使いやすく、管理しやすい
スプレッドも比較的狭く、約定も安定している
自分はUSDTで入金しているが、そのうち銀行振込もできるかな？今は厳しいのかもしれないけど。
とにかく手軽に使用できるので自分みたいにスマホでトレードを済ませたい人間には全て揃っていて満足
13 november 2025
Review zonder uitnodiging
Antwoord van Dupoin
Dear Yuki K,
Thank you for your 5-star review.
We truly appreciate your support. It’s always encouraging to hear that someone had a positive experience with us.
Our team strives to provide a dependable and thoughtful service every step of the way.
If there's ever anything you need, we're here to help.
Thanks again for taking the time to share your feedback, it really does make a difference.
Best Regards,
The Dupoin Team
Excellent support experience
Excellent support experience. I got clear answers right away and they guided me step by step.
25 augustus 2025
Review zonder uitnodiging
Antwoord van Dupoin
Dear Belly Beh,
Thanks for the fantastic review!
We’re so happy you enjoyed your experience. We strive to provide the best possible service, and your feedback lets us know we’re on the right track.
Don’t forget to check back with us for new updates and offers!
Best Regards,
The Dupoin Team
Not providing withdrawal been trying to…
Not providing withdrawal been trying to get in touch with company but then are not responding and misbehaving. Worst experience ever.
I have not received any withdrawal neither i have committed any unusual activity
31 juli 2025
Review zonder uitnodiging
Antwoord van Dupoin
Dear Bharti Enterprises,
Sorry to hear about your experience. This is definitely not the kind of service we aim to provide.
Please reach out to our support team at support@dupoin.com or via live chat with your account details. We’ll look into this urgently and help resolve it.
Thanks for your patience.
Best Regards,
The Dupoin Team
Perfect for first-timers like me
As someone new to trading, I found Dupoin’s platform really intuitive. The layout is clean, the app doesn’t lag, and their guides are beginner-friendly. I liked that I didn’t feel overwhelmed by complex tools.
16 juli 2025
Antwoord van Dupoin
Dear Ah Looi,
Thank you very much for your kind feedback.
We’re glad to know you had a positive experience. It’s encouraging to see our efforts reflected in your review.
Your support means a lot to us.
We’ll continue striving to provide consistent, reliable service, every time.
Thanks again for taking the time to share your thoughts.
Best Regards,
The Dupoin Team
WARNING about DUPOIN Scam
WARNING..
My 4th review update
It's now been over 35 days since my account was blocked without valid reason. Dupoin continues to hide behind copy-paste emails saying “investigation is ongoing” — with no real updates, no timeline, no explanation. This is clear stalling and unprofessional behavior. Enough is enough. Stop wasting my time and release my funds.
My 3rd review update.
Received another generic email from Dupoin saying the "investigation is ongoing" — no timeline, no real update, just the same copy-paste excuse. It’s been over 29 days. This is not transparency, it's delay tactics. How long does it take to investigate a simple trading account? Stop wasting my time.
My 2nd Reply update to Dupoin Team.
Dear Dupoin Team,
Thank you for your response — however, I find it deeply disappointing and unacceptable.
It has now been over 25 days since my account (A/C: 2035378) was restricted without valid justification. Your team continues to send the same generic and recycled response claiming that an “investigation is ongoing,” yet not once have you provided:
A clear explanation of what exactly is being investigated
A specific timeline for resolution
Any actual progress or updates
This is not how professional, regulated brokers operate.
Let me remind you that I have already taken action by reporting your behavior on Trustpilot, Forex Peace Army, and have submitted details to relevant cybercrime and trading forums. I will continue to expand public exposure until this matter is resolved.
Enough with vague apologies — I demand a concrete answer and a definitive timeframe. If your platform has any integrity left, you should resolve this without further delay.
1st review is here. I deposited $250 into Dupoin and placed a trade during a news event. After making a profit and waiting the required 2 hours (as per their withdrawal policy), my account was suddenly restricted.
I have received multiple generic responses citing AML and Section 21.2/21.3 of their agreement, with no explanation of what rule I violated. It has been 20+ days with no resolution, and now support is not responding, and the account manager remains online but silent.
This feels like a classic B-Book broker trick: block the account when a client profits. Beware of depositing with them!
My trading account on MT5 was connected to a Dupoin server located in Indonesia, even though the broker claims to be regulated in the UK (FCA) and registered in Comoros under AOFA. This raises serious concerns about misleading regulatory claims. The actual trading environment appears to be offshore and unregulated, which is highly deceptive and puts client funds at serious risk.
The broker claims to be regulated by AOFA (Comoros), but when I attempted to contact them via their listed email domain (aofa-comoros.org), it was found that the domain does not even exist. This raises serious concerns that the so-called “regulator” may be entirely fake or fabricated.
11 juni 2025
Review zonder uitnodiging
Antwoord van Dupoin
Dear Sheraz,
Thank you for your feedback. We're truly sorry for the frustration caused. We understand how disappointing this must feel.
We can confirm that our team has already reached out and your case is currently under active review. We're working to provide a clear and fair resolution, and we appreciate your patience as we complete this process.
If you need further assistance, feel free to reach out to support@dupoin.com anytime.
Thank you again for bringing this to our attention.
Best regards,
The Dupoin Team
🚨 Warning
🚨 Warning: Dupoin Scam Alert
I was referred to Dupoin by Nayef Al-Shafei, who promised:
$20 per lot in rebates
8–12% monthly profit from a "safe" trading bot
Full IB support and zero deposit/withdrawal fees
👉 After depositing $20,000, I faced:
$1,314 deducted during deposit with false promises of refund
141 lots traded, but only $665 rebate paid instead of $2,820
Execution manipulation (slippage, wrong price fill, wrong closing price)
Spread on Gold reached 150 pips!
Swap and commission charges without clear explanation
Withdrawal took days, with repeated excuses and complications
I have screen recordings and screenshots proving this.
❌ Dupoin is not trustworthy. They manipulate trades and scam clients.
I would like to re-open this case since the company mention to contact the account manager which is didn't do nothing I can proof this by my emails they just manipulates everything infront of people and they are proper scamers, please people becarful from this company and I will do the needful to make a case against them until when I get back my money.
30 juni 2025
Review zonder uitnodiging
Antwoord van Dupoin
Dear Asaad,
Thank you for sharing your feedback. We're sorry to hear about your experience and understand your concerns.
Our team, including your Account Manager, has already reached out to you to discuss and resolve this matter. We kindly ask you to follow up with them directly so we can move forward with a fair and transparent resolution.
Your case remains a priority, and we’re here to assist every step of the way.
Best regards,
The Dupoin Team
Got a generous bonus
Dupoin gave me a 30% credit bonus on my first deposit, plus it’s a swap-free account — so no overnight fees. Makes trading much easier for small-capital users.
25 juni 2025
Antwoord van Dupoin
Dear ShiYuan,
Thank you so much for your 5-star review!
We’re thrilled to hear that you had a great experience with us. Your support means the world to our team. If you ever have any questions or need assistance, don’t hesitate to reach out. We look forward to serving you again soon!
Best regards,
The Dupoin Team
App runs smooth and easy to use
The app works well and charts load quickly.For KYC,I only hed to upload me INK and it was approved in minutes.Super convenient for beginners.
26 juni 2025
Antwoord van Dupoin
Dear Shet Qi Yen,
Thank you for your 5-star review. We're truly grateful for your support.
It means a great deal to us to know that you’ve had a positive experience. We work hard to keep the platform running smoothly, and feedback like yours reminds us why it matters.
We’ll continue doing our best to provide you with a reliable and user-friendly service. Thanks again for taking the time to share your thoughts.
Best regards,
The Dupoin Team
Instant Top-Ups Available
I was honestly surprised by how fast the deposit went through — it showed up in my account in under a minute. Withdrawals have been quick too, usually landing the next day.
12 juni 2025
Antwoord van Dupoin
Thank you for your 5-star review. We're truly grateful for your support.
It means a great deal to us to know that you’ve had a positive experience. We work hard to keep the platform running smoothly, and feedback like yours reminds us why it matters.
We’ll continue doing our best to provide you with a reliable and user-friendly service. Thanks again for taking the time to share your thoughts.
Fast deposit and extra bonus
Funding the account was super fast and hassle-free. On top of that, I joined the Deposit Bonus program, and got a 100% extra bonus, which gave me extra margin to trade with.
12 juni 2025
Antwoord van Dupoin
We’re truly grateful for your kind words!
It’s always a pleasure to know our customers are satisfied. Your feedback motivates us to keep delivering high-quality service. Thanks again for trusting us—see you again soon!
Not providing withdrawal been tryin to…
Not providing withdrawal been trying to get in touch with company but then are not responding and misbehaving. Worst experience ever.
I have not received any withdrawal neither i have commited any unusual activity
15 juni 2025
Review zonder uitnodiging
Antwoord van Dupoin
Thank you for your review.
We understand your concerns regarding the withdrawal process. As detailed in our email communication sent to your registered email address, your account is currently under review due to unusual trading patterns identified by our monitoring system.
For any updates on your account status, please refer to your email inbox or contact our customer support team directly through official channels.
Super smooth sign up
Signing up with Dupoin was a breeze.
Took me like 5mins to get started.I like that they offer different account types too makes it easier for newbies like me.
10 juni 2025
Antwoord van Dupoin
Thank you so much for your 5-star review!
We’re thrilled to hear that you had a great experience with us. Your support means the world to our team. If you ever have any questions or need assistance, don’t hesitate to reach out. We look forward to serving you again soon!
Antwoord van Dupoin
Thank you for your review.
We understand your concerns regarding the withdrawal process. As detailed in our email communication sent to your registered email address, your account is currently under review due to unusual trading patterns identified by our monitoring system.
For any updates on your account status, please refer to your email inbox or contact our customer support team directly through official channels.
They have restricted my account after…
They have restricted my account after making some profits and now I'm unable to withdrawal from my account 100% scam broke
20 december 2024
Review zonder uitnodiging
Antwoord van Dupoin
Thank you for your review.
We understand your concerns regarding the withdrawal process. As detailed in our email communication sent to your registered email address, your account is currently under review due to unusual trading patterns identified by our monitoring system.
For any updates on your account status, please refer to your email inbox or contact our customer support team directly through official channels.
Withdrawals hit my e-wallet fast
Pulled profits to Skrill at 3 p.m. EST and had the confirmation email before dinner. No hidden charges either—refreshing compared to some other brokers here
11 juni 2025
Antwoord van Dupoin
Thank you for awarding us with a stellar 5-star rating! Your support fuels our commitment to delivering an outstanding platform experience. We're delighted to have exceeded your expectations and look forward to continuously providing value to you.
Tante opzioni per depositare
Posso ricaricare con carta, bonifico oppure wallet digitale. In ogni caso i fondi arrivano sul conto velocemente. In piu ho ricevuto anche un bonus extra per cominciare a fare trading.
11 juni 2025
Antwoord van Dupoin
Thanks for the fantastic review!
We’re so happy you enjoyed your experience. We strive to provide the best possible service, and your feedback lets us know we’re on the right track. Don’t forget to check back with us for new updates and offers!
Facile da usare
Ho provato a usare Dupoin per un po' e devo dire che il deposito e il prelievo sono davvero veloci. A volte ritiro nel pomeriggio e ricevo i soldi già la sera stessa. Davvero niente male!
10 juni 2025
Review zonder uitnodiging
Antwoord van Dupoin
Thanks for the fantastic review!
We’re so happy you enjoyed your experience. We strive to provide the best possible service, and your feedback lets us know we’re on the right track. Don’t forget to check back with us for new updates and offers!
Finalmente uno serio
Dopo tante promesse da altri broker, Dupoin è l’unico che finora ha fatto davvero quello che dice: prelievi veloci e spread onesti. Lo sto usando già da un po’ e va bene.
1 juni 2025
Antwoord van Dupoin
We’re truly grateful for your kind words!
It’s always a pleasure to know our customers are satisfied. Your feedback motivates us to keep delivering high-quality service. Thank you again for trusting us
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