Absolutely terrible service from Durex
Absolutely terrible service from Durex. Ordered on 26 May, and after 13 days I still haven't received my order. Tracking has been stuck on "Out for Delivery" since 30 May with no updates. Multiple messages and callback requests were completely ignored. If delivery takes this long, customers might as well buy from a local store. Extremely poor communication, zero accountability, and a very disappointing customer experience. This was my first and definitely my last order from Durex.








