Still waiting for a dispatch email, 10 days after ordering, it’s my sons bday today, so I emailed yesterday to say don’t bother sending it and to refund me, but haven’t had an acknowledgment of my ema... Toon meer
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Ordered game on 3rd Jan. Still waiting for it to arrive. Emailed twice, heard nothing. Sent message on Instagram, heard nothing. No telephone number on website. Annoying. Have tracked order, says orde... Toon meer
I cannot recommend E_Gamer highly enough. Callum has gone beyond the call of duty. He has swiftly responded to all my emails with patience and kindness. Excellent service from a genuinely nice guy!
Bedrijf heeft geantwoord
Ordered and paid for something, didn’t receive anything. Waited a few days as was a code that was ment to be sent. Emailed and asked where it was, heard nothing back and then a few days later receive... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Your new gaming home. From retro, to modern, lose yourself in the world of E-Gamer. We chose the life of gaming, and aim to provided a better gaming experience for all of the community of U.K. Gamers. Go on, see whats happening!
Contactgegevens
Verenigd Koninkrijk
- e-gamer.co.uk
1,8
Slecht
24 reviews
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Product never arrived and no…
Product never arrived and no communication to help get a refund, avoid!
23 april 2022
Review zonder uitnodiging
Still waiting for a dispatch email
Still waiting for a dispatch email, 10 days after ordering, it’s my sons bday today, so I emailed yesterday to say don’t bother sending it and to refund me, but haven’t had an acknowledgment of my email
21 april 2022
STEER CLEAR
Game wasn’t received I have emailed then several times with no response DO NOT USE THIS SITE
26 februari 2022
Pointless ordering
Got refunded after a week with no communication from egamer even after contacting them via email and social media. Obviously didn’t have the game I ordered or the company is going down seems every review is the same.
22 februari 2022
No order received still!
Ordered game on 3rd Jan. Still waiting for it to arrive. Emailed twice, heard nothing. Sent message on Instagram, heard nothing. No telephone number on website. Annoying. Have tracked order, says ordered, not shipped. I don’t mind things being delayed, it’s the lack of communication that winds me up. If I’d had a message just explaining, sorry order delayed, it wouldn’t be a problem but no communication at all is very frustrating! And no telephone number to call is also frustrating. I just want to speak to someone!
16 januari 2022
Ordered and paid for something-not received
Ordered and paid for something, didn’t receive anything. Waited a few days as was a code that was ment to be sent. Emailed and asked where it was, heard nothing back and then a few days later receive an email to say have been refunded with no explanation or reply to previous email. Refund is still not showing in account!!
13 december 2021
my order never arrived I've contacted e…
my order never arrived I've contacted e gamer but no response. wouldn't buy fro here again
6 december 2021
Antwoord van E Gamer
Hi Danielle,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
Order never arrived and all my emails…
Order never arrived and all my emails ignored/unanswered.
5 december 2021
Antwoord van E Gamer
Hi Josh,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
Antwoord van E Gamer
Hi Helena,
Thank you so much for your review, we really appreciate it!
E-Gamer
We ordered a head set on the 28th ,it…
We ordered a head set on the 28th ,it stated 5 days delivery. The money was taken the day we ordered but still no date for delivery.
We have emailed e gamer twice now and no reply.
But a satisfaction survey arrived today asking how well they did !
Completely Rubbish !
3 december 2021
Antwoord van E Gamer
Hi Douglas,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
I have not received my item!!
I have not received my item!!
Emailed a few times, no response, still awaiting item. Where is it?
3 december 2021
Antwoord van E Gamer
Hi,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
Didnt get my code
24 november 2021
Antwoord van E Gamer
Hi George,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
Antwoord van E Gamer
Hi,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
Steer Clear🛑
Order was placed however a few days passed with no updates. Emailed seller asking for an update with no response. Order was refunded with no communication. All a bit odd and I wouldn’t wast my time with this seller-shop.
17 augustus 2021
Antwoord van E Gamer
Hi Mr&Mrs Whitehead,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
If I could leave a 0 star I would
If I could leave a 0 star I would. Bought a game, it didn't come through. I messaged and was informed they would refund me as it was out of stock until the following day. I told them I didn't want the refund if it was the following day. They then told me the supplier had increased price....
If you walked into a shop and picked something up that was marked at a price, they wouldn't change price at the checkout, let alone chaise after you to take back the product and up the price. Shocking and unfair service.. never use these again. So unprofessional.
11 september 2020
Review zonder uitnodiging
Antwoord van E Gamer
Hi Laura,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
Amazing customer service
Amazing customer service and very fast delivery. :)
28 augustus 2019
Review zonder uitnodiging
Antwoord van E Gamer
Hi Reece,
Thank you so much for your review, we really appreciate it!
E-Gamer
Antwoord van E Gamer
Hi Sandra,
Thank you so much for your review, we really appreciate it!
E-Gamer
Perfect service!
12 augustus 2019
Review zonder uitnodiging
Antwoord van E Gamer
Hi Kodie,
Thank you so much for your review, we really appreciate it!
E-Gamer
Get your games here!
Great website, and helpful people, would recommend thanks for the great product!
30 juli 2019
Review zonder uitnodiging
Antwoord van E Gamer
Hi Kodie,
Thank you so much for your review, we really appreciate it!
E-Gamer
Canceled my order and poor…
Canceled my order and poor communication.
17 juli 2019
Review zonder uitnodiging
Antwoord van E Gamer
Hi Johannes,
We would like to sincerely apologise for any inconvenience we have caused. If you could email our new customer services email, at e-gamerhelp@protonmail.com, we will find a solution for you.
Thank you, E-Gamer
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