We were signed up for this subscription which we never even submitted. I contacted their email for customer service multiple times and never ever received a response back. We put return to sender for... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have been nothing but extremely pleased with Early Moments! Purchased the subscription for my newborn grandson last year. Recently my daughter wanted to switch the age usage of books; you guys res... Toon meer
Bedrijf heeft geantwoord
Our granddaughter is on the autism spectrum and while we have not yet met her, we are told that she LOVES her books. She looks at them every day and is excited when new books arrive. We live in anot... Toon meer
Bedrijf heeft geantwoord
I am very happy with every aspect of Early Moments. They have been prompt with processing orders, answering questions, etc. The selections for books are excellent and no issues with the process of mon... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Early Moments has been publishing books and offering children's book subscriptions for over 50 years. We're proud to support some of America's most prestigious brands, including Dr. Seuss™, Disney, Sesame Street and Baby Einstein®.
Contactgegevens
934 Plaza Drive, 17754, Montoursville, Verenigde Staten
- 1-800-724-1818
- earlymoments.com
3,9
Goed
5K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Early Moments
Thank you for the review Alycia. We are thrilled that she is loving her books!
-Your Early Moments Customer Care Team
Antwoord van Early Moments
Hi Joy, Thank you for your review! Happy Reading!
-Your Early Moments Customer Care Team
My son loves the books
My son loves the books. He knows once a month he gets new books and they are a goof price.
Thank you,
Christina fall
7 maart 2022
Antwoord van Early Moments
Thank you for your review Christina. We are thrilled your son is enjoying his special book packages!
-Your Early Moments Customer Care Team
Antwoord van Early Moments
Hi Teresa, Thank you for sharing the gift of reading with your granddaughter.
-You early Moments Customer Care Team
Grace and her books
I wanted to change the amount of time in between book deliveries and had a good time talking to the customer service person. She was very helpful and took care of the change right away and answered other questions I had. Our granddaughter, Grace, enjoys the books, reads them to her parents in her baby babble (each page) and her parents have to read them over and over to her. Very pleased with service and being able to change books when needed. Thank you.
5 maart 2022
Antwoord van Early Moments
Hi Raymond, Thank you for your great review and kind words. We pride ourselves on providing excellent customer service and are thrilled to hear that you've received nothing less.
-Your Early Moments Customer Care Team
I have tried several times to change…
I have tried several times to change the frequency when books are shipped. It always changes back to 2 weeks and send them and charges me. I will be cancelling if this continues.
5 maart 2022
Antwoord van Early Moments
Hi Laura, We have reviewed your account and see that your shipments are set to once per month. Please note, this does not include the special seasonal package received early February. Please reach out directly if you need any additional assistance managing shipment frequency.
Chat live: www.earlymoments.com
Email: customercare@earlymoments.com
DM: www.facebook.com/earlymoments
- Your Early Moments Customer Care Team
Love getting new books for my kid
5 maart 2022
Antwoord van Early Moments
Thank you for the review Monica! Happy Reading!
-Your Early Moments Customer Care Team
Love it and so easy!
This has been a great program for all our grandkids and their families!
4 maart 2022
Antwoord van Early Moments
Hi Steve, Thank you for sharing the gift of reading with your grandchildren!
-Your Early Moments Customer Care Team
Mykari
Mykari, who is my 1 year old son, enjoys being read new books! I get to read him all of the books I enjoyed throughout my childhood. Thank You! Sherika.
4 maart 2022
Antwoord van Early Moments
Hi Mykari. We love sharing these classic titles. Happy Reading!
-Your Early Moments Customer Care Team
Good and helpful people with more
4 maart 2022
Antwoord van Early Moments
Hi John, Thank you for your review!
-Your Early Moments Customer Care Team
Love of Reading
My grandkids love the books and want me to read them over and over to them. They will also take the books and sit down with them and "read" them. They are only two and three. They are developing a love of books and reading at an early age which I couldn't be happier about.
4 maart 2022
Antwoord van Early Moments
Thank you for sharing the gift of reading with your grandchildren. We are thrilled to be a part of their reading journey!
-Your Early Moments Customer Care Team
Hook 'em while they're young and pass…
Hook 'em while they're young and pass on the love of reading.
Signing up was quick and easy. The shipments are always on time. I think this is a great resource for building a child's library at an affordable price.
My grandchildren are so excited when their new books arrive... as was I when I was a child.
3 maart 2022
Antwoord van Early Moments
Hi Jamie, We are thrilled your grandkids are loving their books! Thank you for collecting with us!
-Your Early Moments Customer Care Team
They keep on sending more and more even…
They keep on sending more and more even after I've cancelled!
3 maart 2022
Antwoord van Early Moments
Hi Weldon,
We're sorry for any confusion. We were able to locate your subscription and we do not see a history of cancellation. You can easily manage your subscription, including cancellation, by signing in to your dashboard 24/7 at www.earlymoments.com/dashboard and click the Subscriptions tab. Or call us 1-800-353-3140 Monday to Friday 9am to 6pm EST, or message on Facebook. But no worries, your subscription has been cancelled as a result of this review and we've refunded the most recent charge.
- Your Early Moments Customer Care Team
Early Moments is always helpful…
Early Moments is always helpful whenever I call for help their right on top of it, no matter what my problem has to do with, and my granson loves his books ❤
2 maart 2022
Antwoord van Early Moments
Hi Michele,
Thank you for your great review and kind words. We pride ourselves on providing excellent customer service and are thrilled to hear that you've received nothing less.
-Your Early Moments Customer Care Team
My grandkids love their books
1 maart 2022
Antwoord van Early Moments
Thank you for your review. We are thrilled your grandkids are loving their books!
-Your Early Moments Customer Care Team
I just feel like since I have had this…
I just feel like since I have had this subscription for Lucas for a year now, he has received books, I just think he should receive more. Maybe a little surprise just every other month. Something simple like a backpack, or book ends. Just something! Thank you in advance for taking the time to read this, and please let me know why this can't happen.
1 maart 2022
Antwoord van Early Moments
Hi Deborah,
Thank you for your review and feedback. Please reach out directly with your request, and we'd be happy to see how we can delight you as a loyal subscriber!
Chat live: www.earlymoments.com
Email: customercare@earlymoments.com
DM: www.facebook.com/earlymoments
- Your Early Moments Customer Care Team
I had so many problems with getting my…
I had so many problems with getting my books. Everything is on file so you can look and hopefully do better for your customers.
1 maart 2022
Antwoord van Early Moments
Hi Viki,
We are distressed to read your review. Please reach out directly so that we can assist you ASAP!
Chat live: www.earlymoments.com
Email: customercare@earlymoments.com
DM: www.facebook.com/earlymoments
- Your Early Moments Customer Care Team
My kids loooveee these dr suess books
My kids loooveee these dr suess books, my oldest is 19 years old, I now have a two year old and had to restart this subscription, brings back such loving memories! Thank you early moments!!
1 maart 2022
Antwoord van Early Moments
Thank you for the review Shannon. We are thrilled you are enjoying these classic titles again and sharing them with your two year old.
-Your Early Moments Customer Care Team
my grandchildren are in love with the…
my grandchildren are in love with the books. thanks!!
28 februari 2022
Antwoord van Early Moments
Hi Janel, Thank you for the review. We are thrilled your grandchildren are enjoying collecting with us!
-Your Early Moments Customer Care Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.