Earth & Essence AU Reviews 23

TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Love this natural product range. I use the magnesium spray and the lavender deodorant. I love that these products are all natural! The customer services is also so helpful and friendly! Lovely brand t... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely amazing customer service from start to finish. You can truly feel the care behind this business. I love that the deodorant is natural and free from nasties, and you can genuinely tell... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing products!! I’ve been using the deodorants and they have been soo good!! Safer and better than your average deodorant, the lip gloss is also amazing! Fast shipping and amazing customer service!... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The customer service is absolutely fantastic - truly above and beyond. I use their products every single day and couldn’t be happier with them. They are well priced, low tox and made with beautiful na... Toon meer


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

23 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Love this natural product range

Love this natural product range. I use the magnesium spray and the lavender deodorant. I love that these products are all natural! The customer services is also so helpful and friendly! Lovely brand to deal with. Will definitely purchase again

29 april 2026
Beoordeeld met 5 van de 5 sterren

love and effort

I know the love and effort that goes into these products and I received them in a very timely manner. Thank you Anastasia :) hope you had a lovely birthday and Easter xx

2 april 2026
Beoordeeld met 5 van de 5 sterren

A fantastic product

I’ve tried my products out for a couple weeks now and put them through their paces. There has been some pretty hot and humid weather lately and I have been camping, running errands all day, exercising, cleaning, usual mum stuff - and this deodorant stick has held up to it all. I have noticed smelt, and even my clothing has been better. Other brands usually leave a bad smell after a couple hours but I haven’t noticed with this deodorant. It glides on so easy, doesn’t seem to have left any white marks on any of my clothes. It doesn’t break apart. I have noticed that it has left some oil marks under my arms that I need to focus on when I’m washing my clothes but that doesn’t bother me as all the natural deodorants I have tried over the years are similar. This is the best deodorant I have tried to date, and I’ve tried quite a few over the years. I did received the wrong scented product but it still worked perfectly and I’m sure I’ll get the one I want next time I order. Would 100% recommend.

27 maart 2026
Logo Earth & Essence AU

Antwoord van Earth & Essence AU

Hi Verity,

Thank you so much for your wonderful review of our deodorant. We're so happy to hear how well it's been working for you!

Please accept my sincere apologies about the mix up with your order. I've sent you an email from last week regarding this. Please double check your inbox or spam. We'd love to make this right by giving you some store credit.

Kindest regards,
Anastasia
Earth & Essence

Beoordeeld met 5 van de 5 sterren

She's done it again!

As always, really great, personalised service. Anastasia creates amazing, natural products that are not only great for skin, but also kind to the planet, with reusable and recyclable packaging. Well done on a fantastic range, Anastasia.

2 maart 2026
Logo Earth & Essence AU

Antwoord van Earth & Essence AU

Thank you for your beautiful review! We look forward to your next order with us.

Beoordeeld met 5 van de 5 sterren

Amazing products!

Anastasia is so dedicated to creating beautiful natural products and has created such good quality natural deodorant that I continue to use after making the switch with her guidance. She is wonderful to liaise with and the shopping experience all round was 10/10. 100% recommend!

20 november 2025
Review zonder uitnodiging
Logo Earth & Essence AU

Antwoord van Earth & Essence AU

Thank you for being a loyal customer Bri! So glad you love our deodorant!

Beoordeeld met 5 van de 5 sterren

Absolutely amazing customer service…

Absolutely amazing customer service from start to finish. You can truly feel the care behind this business. I love that the deodorant is natural and free from nasties, and you can genuinely tell it’s made with high quality ingredients.

Any time I’ve had a question, they’ve been so quick and helpful with their responses, which makes such a difference. It’s clear they really value their customers.

Such a lovely business to support I highly, highly recommend. Thank you.

25 februari 2026
Review zonder uitnodiging
Logo Earth & Essence AU

Antwoord van Earth & Essence AU

Thank you so much Olivera! We value beautiful customers like you!

Beoordeeld met 5 van de 5 sterren

A beautiful Australian small business

Absolutely love Earth & Essence's natural deodorant. Have been a repeat customer of this small Australian business for a year now and love the care and attention given to every product. The lip balm and lip glosses are also gorgeous, and the customer service is incredible. Thank you for helping me switch to a more natural alternative.

25 februari 2026
Logo Earth & Essence AU

Antwoord van Earth & Essence AU

So pleased we've been able to assist and play a part in your low tox journey, Claire! We love having you as a repeat customer!

Beoordeeld met 5 van de 5 sterren

Best low tox products

I’ve been using Earth and Essence products for around a year now and I am obsessed ! Their natural deodorant actually WORKS- even against the QLD heat! Their baby balm is the only product I use on my babe as it’s gentle and effective - no more nappy rash!

If you’re on the fence, give them a try because you won’t regret it.

24 februari 2026
Logo Earth & Essence AU

Antwoord van Earth & Essence AU

So lovely to hear how our products are used and trusted by you for your babies. Thank you so much Paige!

Beoordeeld met 5 van de 5 sterren

Amazing products!

Amazing products!! I’ve been using the deodorants and they have been soo good!! Safer and better than your average deodorant, the lip gloss is also amazing! Fast shipping and amazing customer service! Anastasia has been really helpful with any questions i have and helping to choose the right product. Would definitely recommend Earth & Essence 😍

21 februari 2026
Review zonder uitnodiging
Logo Earth & Essence AU

Antwoord van Earth & Essence AU

Thank you for your kind words Silan! So glad to hear you're loving our products!

Beoordeeld met 5 van de 5 sterren

The best

The best! I have tried SO many natural deodorants and this was the only one that’s worked! The owner is amazing and customer service is top tier. Will forever keep buying!

18 februari 2026
Logo Earth & Essence AU

Antwoord van Earth & Essence AU

Thank you so much for your kind words, Christine! So happy to have you as a loyal customer!

Beoordeeld met 5 van de 5 sterren

Great for gifts

Easy to order, great for gifts. I had the wrong delivery information and was helped quickly to correct it.

22 januari 2026
Logo Earth & Essence AU

Antwoord van Earth & Essence AU

Thank you for your support Sonia! I hope the recipient loved their gift.

Beoordeeld met 1 van de 5 sterren

Unreliable shipping and unresponsive…

Unreliable shipping and unresponsive Customer service.
I only ordered as it promised delivery before Christmas. (I ordered weeks before Christmas, not a few days.) Chased up a few day prior as tracking was showing “package not found”, no response. Emailed again, no response. I ended up having to write a comment through their website for a reply and finally received a response. I was promised they would look into it, they did not respond after that. Emailed again after Christmas, same response they would look into it and “escalate it” and respond. They did not. Emailed again 2 weeks later to request a refund and amazingly the package (that had been sitting god knows where) turned up, on a weekend no less. I was sceptical about ordering something from IG. Should have trusted my instincts, terrible service, cheap Chinese made product sent direct via snail mail from China, never again.

11 januari 2026
Review zonder uitnodiging
Logo Earth & Essence AU

Antwoord van Earth & Essence AU

Hello Sal, firstly we believe that you have the incorrect business. We are Earth & Essence AU - operating out of Australia creating handcrafted body care such as deodorants, body balms and lip glosses. We have recently become frequently and more increasingly confused with another business in America with a very similar name.

We sincerely ask that you remove your review and check the business names carefully in the future prior to posting reviews, as incorrect ones such as yours have the potential to significantly and negatively impact hardworking small businesses.

Kind regards,
Anastasia
Earth & Essene, Founder & Maker

Beoordeeld met 5 van de 5 sterren

These products smell absolutely divine

These products smell absolutely divine! I’m a few days into using my deodorants in the NT 41° heat and they’re working amazingly! Shipping was fast and communication was perfect. Super happy and will be trying all the scents!!

11 december 2025
Beoordeeld met 5 van de 5 sterren

Amazing products & customer service.

Customer service was really good, helpful & knowledgeable information.
Quick turnaround, ethically pleasing products, really well planned out website, which was easy to understand and order

2 december 2025
Beoordeeld met 5 van de 5 sterren

Glow and ground set

I recently purchased one of the glow and ground sets which includes the natural stick deodorant, lip gloss, and magnesium spray.
The deodorant is a standout! It applies smoothly, has a soft, natural scent, and actually lasts throughout the day. It doesn't irritate or leave any residue on clothing.
The lipgloss is my go-to now and the magnesium spray is equally amazing helping to ease muscle tension and keep me relaxed and calm before bed.
Ana is a pleasure to deal with and truly delivers on quality, simplicity and feel-good ingredients. Would highly recommend to anyone looking to switch to natural products.

3 november 2025
Beoordeeld met 5 van de 5 sterren

The customer service is absolutely…

The customer service is absolutely fantastic - truly above and beyond. I use their products every single day and couldn’t be happier with them. They are well priced, low tox and made with beautiful natural ingredients. Everything smells incredible and feels amazing on the skin. Highly recommend!

17 november 2025
Beoordeeld met 5 van de 5 sterren

Natural and eco friendly, love the products

Have loved every product by earth and essence so far. Communication and shipping is great too. I will only use natural ingredients and look for brands that use eco packaging. Earth and essence does both. So happy I discovered this awesome little brand.

10 november 2025
Logo Earth & Essence AU

Antwoord van Earth & Essence AU

Thank you for your beautiful review, Emma! So pleased to hear you are loving our products! 💚

Beoordeeld met 5 van de 5 sterren

The Beard Balm is a winner!

I bought the Beard Balm for my husband, and he loves how manageable and soft his beard is now. It also smells great so I can't help showering him with kisses! Postage was quick and packaging is superb, highly recommended. I also received a free lip balm sampler for my daughter and she is very pleased with it as well. Anastasia is always amazing to deal with, will be back for more!

20 oktober 2025
Beoordeeld met 5 van de 5 sterren

I’ve been using the natural deodorant…

I’ve been using the natural deodorant and lip gloss from Earth & Essence for over 12 months now and I’m still so impressed. The deodorant keeps me fresh all day without irritation, and the lip gloss is super nourishing with a nice natural shine, not sticky at all. Love that everything’s made with clean, natural ingredients. Highly recommend!

8 oktober 2025
Logo Earth & Essence AU

Antwoord van Earth & Essence AU

Thank you for your kind words, Michelle! We are so happy to hear how wonderfully our products have integrated into your life. 💚

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