We have just had Doug from East Coast Appliances visit our home to repair our 20 year old Smeg cooker. A failed oven control switch prevented the fan oven operating. An outstanding service, Doug fou... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have used East Coast Appliance before years ago and Doug was amazing. That’s why when my oven packed i contacted them again . Fast efficient service and my oven was fixed in no time . Tyler came thi... Toon meer
We have had East Coast Appliances out a few times to mend our Neff hide and slide cooker and also our Neff dishwasher. On all occasions East Coast have been great setting up appointments and have arri... Toon meer
Great service from star to finish, he arrived on time, was really pleasant and easy to deal with and fixed our range cooker quickly by replacing 3 elements. Everything is working perfectly again. He a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to ECA, we provide affordable and reliable white goods repairs with over 10 years multi-brand experience within the industry! We believe in quality of work and will always aim to deliver the best possible job. We're reliable and you can rest assured that you're in good hands with our services. We repair almost all makes and models and offer a 3 month guarantee on our work. We're based in Colchester and cover the surrounding areas, please phone or message to book us in today!
Contactgegevens
Ipswich road, CO4 0AF, Colchester, Verenigd Koninkrijk
- 07737 789 007
- eastcoastappliances@outlook.com
- eastcoastappliances.co.uk
4,9
Uitstekend
140 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good and friendly service and fixed our…
Good and friendly service and fixed our range oven first time without any issues. Many thanks
3 november 2023
Review zonder uitnodiging
The company engineer explained what had…
The company engineer explained what had happened and fixed the washing quickly, cleanly and with no mess, excellent service would recommend to all.
19 oktober 2023
Review zonder uitnodiging
Oven heating element replaced
Doug replaced the heating element in my Zanussi oven. He arrived promptly, carried out the repair and left everything clean and tidy. He had previously repaired my dishwasher and so I knew that he was both personable and reliable. I would wholeheartedly recommend East Coast Appliances.
4 oktober 2023
Review zonder uitnodiging
Disappointed
Disappointed that immediately upon arrival, the technician said he can't work on the gas hob part of the cooker, only on the electric oven part of the cooker. This was not made clear to me when booking for the service. Now I would have to pay for another call out charge for a gas guy.
Update after reply: Yes, I got an invoice and payment was made to your Lloyds Bank account.
8 juni 2023
Review zonder uitnodiging
Antwoord van East Coast Appliances
Apologies for any confusion, however, we have not carried out any works for yourself Sir. I've just checked our booking system and we haven't visited anyone by the name of Chowdhury, we also make it very clear on our website what appliances we repair and would make this clear on the phone before making any bookings. Are you please able to provide us with your booking confirmation, or provide an invoice to show that we have attended your property?
Update after reply: Thank you for your response, we have again checked further back on our system and can see we attended your property 3 months ago on 08/06/2023 to repair your dual fuel range cooker which you had reported the electric oven was causing your electrics to trip, you were advised during the telephone conversation we would be able to repair your oven however are unable to work on the gas hob as we do not have a qualified gas engineer. We feel your review is unjustified as you had been advised of the circumstances surrounding your repair.
I'd like to refer you to the electric oven and cooker repair on our website for future reference.
https://www.eastcoastappliances.co.uk/services/oven-repairs/
We will now update this page to make it clearer to future customers that we do not repair gas appliances. Apologies if you feel disappointed with the service provided.
Kind regards,
East Coast Appliances
Excellent job
Excellent job. Quick, efficient, fixed the appliance and put everything back nice and tidy.
Very impressed.
25 juli 2023
Review zonder uitnodiging
First class Service
The service we received from East Coast Appliances was exceptional, Douglas was on time/ very efficient and knowledgeable/ and carried out the work to a very high standard.
Will definitely use this company again
24 januari 2023
Review zonder uitnodiging
Highly recommend this company. Great service.
Douglas solved our problem really quickly and did a great job. Very old dishwasher had to come out, new one fitted, without destroying non-standard kitchen units. He made a difficult job easy and supplied a great dishwasher, took away the old one, all done efficiently. A lovely man I'd happily use again except that might mean the dishwasher not working.
2 juni 2023
Review zonder uitnodiging
Antwoord van East Coast Appliances
Thank you for your kind words, we repair all white goods if you have any issues in the future !
Really friendly and helpful team
Really friendly and helpful team, did a great job fixing our much loved dishwasher. Would definitely recommend!
20 februari 2023
Review zonder uitnodiging
had a defective 3 year old samsung…
had a defective 3 year old samsung tumble dryer, I didn't have to wait long & Doug arrived, diagnosed the issue quickly and fixed the dryer. Very knowledgable, friendly and prompt. would 100% recommend east coast appliances and will in the future.
19 januari 2023
Review zonder uitnodiging
Good service, highly recommend
On time, friendly and got the job done quickly. Reasonably priced, and loved my dogs.
18 januari 2023
Review zonder uitnodiging
Quick, friendly, professional
Oven died Thursday night. Called them Friday morning and Doug was here at 11am Monday. Had the element in his van, installed, tested and cleared up within minutes! Super-friendly team, both on the phone and the engineer. Highly recommended.
5 december 2022
Review zonder uitnodiging
Siemens oven repair
A prompt and professional service, would definitely use again and recommend
15 november 2022
Review zonder uitnodiging
Fridge thermostat repair
Great service, found the fault and carried out the thermostat repair in a timely manner. Competitive prices and honest service provided. Much appreciated.
27 september 2022
Review zonder uitnodiging
Great to hear my Miele washing machine…
Great to hear my Miele washing machine squeak could be easily solved by Doug . Delighted with rapid, courteous and knowledgeable service . I would recommend this company to anyone.
5 september 2022
Review zonder uitnodiging
High quality of service by East Coast…
High quality repair provided by East Coast Appliances with very reasonable pricing and waiting time.
29 juli 2022
Review zonder uitnodiging
Great service
Great service. Will definitely use again. Very helpful.
29 juli 2022
Review zonder uitnodiging
Reliable, trustworthy and thoroughly professional
Exemplary service and care given to our dishwasher over a period of visits they were able to identify problem and fix it. They always try to do minimum intervention and are aware of keeping bills down. I would thoroughly recommend them. They are reliable, trustworthy and and give an expert honest opinion.
20 juli 2022
Review zonder uitnodiging
Very professional company
Very professional company
had my fridge-freezer repaired was really helpful and didn't over charge very quick service
11 juli 2022
Review zonder uitnodiging
Fridge repair
I was very pleased with helpful and polite assistance I received on behalf of my elderly mother.
The engineer arrived promptly and fixed the fridge and replaced the bulb which blew while he was there.
We would definitely contact them again
Elizabeth
7 juni 2022
Review zonder uitnodiging
the best service ever helpful
the best service ever helpful, very knowledgeable service never experienced before so helpful and top class workman ship....
31 mei 2022
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.