Easy Bathrooms Reviews 

Always excellent

Excellent service, products and customer service thank you

Initially they dropped off the completely incorrect delivery and then came back to collect their items and gave some of my items, When I received my items , all but the bath legs were damaged / missing when I returned the panels the 2 days later they for some reason and then the same damaged panel with a bit of tape on the broken part of it and for some reason the front panel didn't even get replaced but they took it from me? When I call they tell me to email when I email I get one response per day , The bath that came has clear damage , They keep avoiding the main questions I have on email and they are being very unprofessional , Making me wait for deliveries that come back with broken items they say the bath packaging being heavily ripped and all the labels on all items I received were wrong with the bath having the wrong name on it , They just keep dropping off damaged items at my house. Avoid them if your on a strict timeline

Max and Jordan were fantastic as always! Great service,

Stay away please. They only want your money. Had a very bad experience with this company. Wish I never saw their shop and read the reviews before purchasing.

Attempted to view your showroom at 16:15 hrs today, only to find all the doors locked and nobody home. Signs say that you’re open until 17:30. Will try elsewhere.

Overall a good company to deal with and the staff are very efficient and helpful.The actual quality of the product is excellent and they are my go to company for bathroom fittings.

Great service

Sales is relaxed, allowing you to browse the products at your own time without any pressure. Ben, in the Barnsley store, was patient and knowledgeable and guided us through the process of choosing the right design, allowing us to chop and change as ideas came to light. The finished en suite bathroom looks great.

The panels we bought are really nice and great quality. The Sales Manager recommended some Fudge coloured sealant. When we installed the panels and sealed the shower we realised this colour did not match. We tried to return the unopened tubes but were told we couldn't by the same Sales Manager who recommended the colour in the first place. He didn't even care or take any responsibility! When you put your trust in the professional who serves you and they don't accept any blame or show any empathy - and are only interested in company policy (manager discretion was non existent), it is difficult to give a higher rating. Very disappointed. We have had to buy a grey sealant which blends beautifully.

Very helpful staff, showed me things they could supply that was not in the shop. Great communication. Items arrived when they said they would

Customer went in and picked the tiles. Wrong tiles were sent and fitted. Customer came home to wrong tiles. They said they will only replace the tiles and no cost towards having to remove and re-tile. Don’t go near them.
Harewood Construction

Easy Bathrooms make what is a complicated and daunting job ‘Easy’ with the help and support of Charlotte’s knowledge, perseverance and going the extra mile to source a non standard product that was needed to complete our bathroom design. Also a mention to other staff in the Derby site also very supportive and Gary the Manager, thanks again, really appreciated all your help

Warranty service

We made contact on the team 30th of April 2026 as we believe there had been fault and/or damaged on the shower door and etc. - it had been acknowledged then that it will be covered by warranty.

After several months of communication, easy bathrooms scheduled 18 August 2026 between 14-15pm for them to complete the work. I took an unpaid leave(despite working in as short staffed-environment due to 6week term time) just to accommodate the availability of the fitter, but guess what? I received a phone call like 15:30 that they are unable to make it on that day.

Very unprofessional! Imagine waiting for months and missing the scheduled appointment without communication despite me taking unpaid leave. Some companies, even just with a slight delay, do gestures of good-will but what we got were just apologies.

If you had our experience, do you think we would recommend this to others? definitely NO

Amazing, amazing, amazing. I am so happy I bought my feature tiles from Easy Bathroom. The tiles look amazing in my bathroom but they were quite pricey but worth it. I would definitely recommend shopping at Easy Bathroom, they have unique designs and features.

Efficient and friendly service always. Will is great.

We had an excellent experience with Michelle at Easy Bathrooms Watford when designing our new bathroom. She was incredibly helpful throughout the whole process, with excellent knowledge of the products and a real understanding of what would work well for our space.

Michelle was endlessly patient with us, even when we changed our minds (more than once!), and was always happy to help us make adjustments to the design. Her advice and expertise made the whole process much easier, and the resulting bathroom is excellent — we are absolutely delighted with it.

Easy Bathrooms were also extremely accommodating when we needed to change a tap, as well as when we needed to return items or add to our order. The whole experience, from design through to ordering, was very straightforward.

We would highly recommend Michelle and the team at Easy Bathrooms Watford. Fantastic service and excellent customer care from start to finish.

We are having a loft conversion done with an en-suite, so I went to Easy Bathrooms to have a look around, the show room in Chichester is very impressive. I booked an appointment for Jeremy to come round to measure up, he gave loads of suggestions and ideas, he was really helpful in finding what we needed and didn’t mind when I changed my mind on the size the bath after the initial quote, was very accommodating in any changes I wanted. Would definitely use Easy Bathrooms again

Staff great and any issues where sorted right away

From the first visit to the Durham South branch, my impression was extremely positive. Friendly staff and a massive showroom exceeded my expectations.

Scott did a fantastic job designing my new en-suite with patience and good humour. The quality of the final renders was amazing. Communication throughout the process from Scott has been excellent.

Installation should hopefully be in October, and I can't wait. Fingers crossed for a continued great experience.