Terrible company, poor quality products and the worst customer service I’ve ever experienced. After spending nearly £15,000 within a month of opening an account here, I was given some poor advice on a... Toon meer
Bedrijf heeft geantwoord
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Bought a new ensuite from Easy Bathrooms, had been to a number of other showrooms bought thought there range was better. James the salesman was really helpful in advising best products and was pleas... Toon meer
Bedrijf heeft geantwoord
Bought all the items for both bathrooms from Karen. She was excellent in her approach, design and ordering process with me and even when I needed extra materials to get the job finished on time. Mate... Toon meer
Bedrijf heeft geantwoord
We stumbled upon the Leicester branch where we met Aiden who offered us solutions in a very relaxed non-sales orientated discussion. Units delived as planned and are of good quality (I stalled myself)... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Easy Bathrooms
Geschreven door het bedrijf
Awarded National bathroom retailer of the year by BIFIS, Easy Bathrooms & Tiles have the largest bathroom retail network in the UK with 150 showroom locations nationwide.
Shop our wide range of luxurious bathroom products and our extensive range of wall and floor tiles, including outdoor tiles, online or in store.
Offering a choice of free design services, select the service which suits you best, from our online planner and virtual appointments to showroom design and home measure appointments. We even offer an installation service, let our accredited install team take care of your project from start to finish.
Head over to Easy Bathrooms & Tiles now to start browsing and be inspired by our dedicated customer inspo pages and guides.
Simply Luxurious
Geschreven door het bedrijf
- Award Winning Design & Install Service
- BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
- Free Online Planner
- Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
- Nationwide Showrooms
- With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
- Book an Appointment
- We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
- Flexible Finance
- Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
- Inspiration Hub
- Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
- Dedicated Trade Hub
- Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.
Contactgegevens
Easy Bathrooms, WF2 7UA, Wakefield, Verenigd Koninkrijk
- 0330 660 1120
- Support@easybathrooms.com
- easybathrooms.com
Complete Bathroom Installation Service
4,3
Uitstekend
14K reviews
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Heeft 99% van zijn negatieve reviews beantwoord
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I was Easy Bathrooms review
I was happy with the products quality and speed to get the products I ordered.
Staff was always available to provide requested info and well knowlegeable.
I would definitely recomment this company.
7 september 2026
Great service great staff will be back
7 september 2026
Review zonder uitnodiging
shopping experience very good and…
shopping experience very good and delivery when requested
6 september 2026
Ordered new seat young lady knew make…
Ordered new seat young lady knew make model etc said it'll be here Friday it was sat there waiting for us. Staff/ service brilliant.
22 augustus 2026
The worst customer experience I’ve ever had
Terrible company, poor quality products and the worst customer service I’ve ever experienced. After spending nearly £15,000 within a month of opening an account here, I was given some poor advice on an unknown product by staff which led to huge expense which could have been avoided. I was called by another branch complaining of me ordering from a different branch as they ‘won’t get their commission’. I would travel extreme lengths to avoid this company forever.
23 augustus 2026
Antwoord van Easy Bathrooms
Good Morning George,
We’re sorry to hear about your experience and appreciate you taking the time to share your concerns.
We’d like the opportunity to look into the issues you’ve raised, particularly around the product advice and communication between our branches. Please contact our Feedback Team at feedback@easybathrooms.com with your order details so we can investigate further.
Kind regards,
Tara
New bathrooms
Bought all the items for both bathrooms from Karen. She was excellent in her approach, design and ordering process with me and even when I needed extra materials to get the job finished on time. Materials are great and a good price too. Would definitely buy again from Easy Bathrooms Aintree.
8 juni 2026
Review zonder uitnodiging
Antwoord van Easy Bathrooms
Good Morning Sandra,
It’s fantastic to hear that Karen was so helpful with the design, ordering and additional materials needed to keep both bathrooms on track. We’re also pleased you’re happy with the quality and value of the products.
We’ll be sure to pass your kind comments on to Karen and the Aintree team. We look forward to welcoming you back!
Kind regards,
Tara
Excellent service very competitive…
Excellent service very competitive pricing and superb products
22 augustus 2026
Antwoord van Easy Bathrooms
Good Morning Mark,
We’re so pleased you were happy with the service, pricing and quality of our products. We really appreciate you taking the time to share your feedback with us!
Kind regards,
Tara
The store staff were excellent
The store staff were excellent. Phil was our salesman and was extremely knowledgeable and couldn't do enough to insure our order was correct and suitable.
I think easy bathrooms need to adjust your policy on installs because the price quoted to install was extremely high.
4 september 2026
Antwoord van Easy Bathrooms
Good Morning Alex,
We’re delighted to hear that Phil was so knowledgeable and helpful, and that he took the time to make sure your order was right for you. We really appreciate your feedback regarding our installation pricing too, and will make sure your comments are passed on to the relevant team.
We hope you enjoy your new bathroom!
Kind Regards,
Tara
Great experiance with Dips. I recently brought some tiles from your…
I recently brought some tiles from your staples corner branch. The enquiry was handled by Dips, he was extremely helpful and answered other questions I had about other tiling issues. When the tiles came in and I returned Dips was still on duty and he helped me again, taking the tiles to my car for me. He is a great advert for your business .
4 september 2026
Review zonder uitnodiging
Antwoord van Easy Bathrooms
Good Morning John,
It’s wonderful to hear how helpful Dips was throughout your experience, from answering your tiling questions to helping load your tiles into the car. We’re especially pleased that he continued to look after you when you returned to collect your order.
Kind regards,
Tara
Antwoord van Easy Bathrooms
Good Morning Robert,
We’re pleased to hear you found our staff helpful. We really appreciate you taking the time to share your feedback with us.
Kind regards,
Tara
Antwoord van Easy Bathrooms
Good Morning Christine,
We’re really pleased you found our team helpful and knowledgeable. We appreciate you taking the time to leave such positive feedback!
Kind Regards,
Tara
We stumbled upon the Leicester branch…
We stumbled upon the Leicester branch where we met Aiden who offered us solutions in a very relaxed non-sales orientated discussion. Units delived as planned and are of good quality (I stalled myself). Small issue with delivery charge all sorted again by Aiden. Very happy
4 augustus 2026
Review zonder uitnodiging
Antwoord van Easy Bathrooms
Good Morning Stuart,
We’re delighted Aiden could make your experience relaxed and hassle-free, and it’s great to hear you’re pleased with the quality of your units. We’ll be sure to share your feedback with Aiden and the Leicester team!
Kind regards,
Tara
Antwoord van Easy Bathrooms
Good Morning Steve,
It’s great to hear you were pleased with the service, quality of our products and the value for money. We really appreciate your feedback and hope to welcome you back again.
Kind regards,
Tara
Excellent Customer Service
Our whole experience with Easy Bathrooms has been truly excellent. We visited our local Rayleigh store where we were very impressed with the range of products available. Phil spent many hours with us patiently planning our bathroom, which wasn’t straight forward as we needed a wall removing. Nothing was too much trouble. Phil was also on hand during our installation to assist when a damaged product needed re-ordering. This was done very efficiently and the replacement item arrived very quickly.
Communication from Easy Bathrooms head office was also excellent. We had regular emails and phone calls to up-date us. Any questions we had were quickly replied to and dealt with.
Our installation team P&JINSTALLATIONS LIMITED were superb! They were courteous at all times and took excellent care of our property ensuring there was no damage. We are delighted with the work they have carried out and would thoroughly recommend them. Thank you Easy Bathrooms, you have provided a really excellent service!
4 september 2026
Review zonder uitnodiging
Antwoord van Easy Bathrooms
Good Morning Sandy,
It’s fantastic to hear how well looked after you felt throughout the whole process. Phil will be delighted to know that his time, patience and support made such a difference, especially with a project that required so much planning.
We’re also pleased our Head Office team could keep everything moving smoothly when a replacement was needed and keep you updated along the way.
It means a great deal to hear that you’re delighted with the finished bathroom, and we really appreciate your kind words and recommendation. We’ll be sure to share your feedback with Phil and the team at Rayleigh.
Kind Regards,
Tara
Antwoord van Easy Bathrooms
Good Morning Clive,
We’re really pleased to hear you were happy with the service, quality of our products and our pricing. We appreciate you taking the time to share your experience and hope to welcome you back again soon!
Kind regards,
Tara
Friendly and knowledgeable staff
The showroom was well laid out, with lots of ideas. The member of staff in the showroom was very friendly and approachable. Advised us on what is needed and explained in a clear manner regarding collection details and speedy delivery.
3 september 2026
Antwoord van Easy Bathrooms
Good Morning Clare,
We’re so pleased the showroom gave you plenty of inspiration and that our team were able to guide you through what you needed. It’s great to know the collection information and delivery arrangements were explained clearly and that everything felt straightforward.
We really appreciate your feedback and hope you enjoy bringing your new bathroom together!
Kind Regards,
Sophie
Staff were very professional and…
Staff were very professional and friendly, offered great advice on products available
3 september 2026
Antwoord van Easy Bathrooms
Good Morning Scott,
It’s really nice to hear that our team made you feel welcome and took the time to give you advice on the products. We know choosing the right bathroom products can be a big decision, so we’re pleased we could make the experience a little easier for you.
We’ll be sure to share your kind comments with the team.
Kind Regards,
Tara
Products you can trust .
Good staff , great range of products and prompt delivery service .
3 september 2026
Antwoord van Easy Bathrooms
Good Morning,
We’re delighted you were happy with our product range, friendly service and prompt delivery. We really appreciate your feedback and hope to see you again soon!
Kind regards,
Tara
Very helpful staff in shop and fast…
Very helpful staff in shop and fast delivery and good quality products
3 september 2026
Antwoord van Easy Bathrooms
Good Morning,
It’s fantastic to hear that everything came together so smoothly, from the helpful service in our showroom to the speedy delivery. We’re also glad you’re pleased with the quality of your products.
Your feedback means a lot to the team, and we hope to have the opportunity to help you again in the future.
Kind regards,
Sophie
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