Price was excellent but customer service is lacking!! I asked for the order to be delayed & delivered on the Friday rather than the Tuesday which it wasn’t & I emailed to point out that they’d ignored... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ordering is easy and information sent through 'e' mail. Delivery was excellent delivery company kept me informed. Parcel delivered in good order. Used Easy Care Solutions on other occasions and wou... Toon meer
Bedrijf heeft geantwoord
Great service and supply. At least delivery driver rang doorbell and delivered parcel not like many others who just leave items and rely on email as delivery notice. Will definitely use again.
Bedrijf heeft geantwoord
This has always been a smooth and reassuring experience. I have been ordering from Easy Care Solutions since 2025 and have never had any issue at all. The ordering process is simple, with clear i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Medische benodigdheden winkel
- Assistieve hulpmiddelen leverancier
- Ziekenhuisbenodigdheden
- Hygiëneartikelen groothandelaar
- Mobiliteitsmiddelen leverancier
Geschreven door het bedrijf
Easy Care Solutions is one of the UK’s leading distributors of continence and hygiene products, supporting individuals and professional care providers with dependable, discreet solutions designed to promote comfort and dignity. ✔ High-quality, affordable products focused on reliability and discretion ✔ Our own trusted ranges: ALIA and Easy Care Solutions ✔ Global brands including TENA, ONTEX, Attends, SUNKISS and Hartmann ✔ Knowledgeable customer support and excellent value you can rely on
EASY CARE SOLUTIONS – Trusted Incontinence & Hygiene Supplies Across the UK
Geschreven door het bedrijf
- Competitive Pricing & All-Time Promotions
- We offer ongoing promotions across our website, giving you great value on essential care products every day. With strong partnerships and direct sourcing, we keep costs low and pass savings on to our customers.
- Flexible Care Subscriptions
- A convenient auto-reorder service to ensure customers never run out of vital supplies.
- Exceptional Customer Support
- Our experienced care team is always available to help choose the right product, arrange subscriptions, or answer any care-related questions.
Fast and Reliable Service
Next Day Delivery and Free Shipping Over £100
Fast Delivery – Most orders are dispatched within 24 hours, ensuring you receive essential incontinence products quickly and discreetly.
Contactgegevens
Westfield Two, Pistone Green Business Park, Westfield Road, LU7 9GP, Tring, Verenigd Koninkrijk
- +441923243393
- help@easycaresolutions.co.uk
- easycaresolutions.co.uk
4,7
Uitstekend
376 reviews
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I have used the company several times…
I have used the company several times before and always had reliable delivery and this time it was just as good
26 februari 2026
Antwoord van Easy Care Solutions
Thank you for your continued support! We're really pleased to hear that you've had reliable deliveries each time you've ordered with us. We appreciate you choosing us again and look forward to serving you in the future.
Let down by late delivery.
It's a great product but having paid for next day delivery knowing I'd be available, it was disappointing to receive a message from the delivery agent saying that it would be 5th instead of 4th. As I wasn't available on the 5th, I rescheduled to the 6th. The delivery then went ahead between the hours quoted.
2 maart 2026
Antwoord van Easy Care Solutions
Thank you for your feedback, and we're sorry to hear the delivery didn’t arrive on the expected day. While we're pleased to hear you’re happy with the product itself, we understand how frustrating it can be when next day delivery changes unexpectedly. Unfortunately courier schedules can occasionally change, but we appreciate your patience in rearranging the delivery and are glad it arrived within the quoted time on the rescheduled date. If there’s anything we can assist with in the future, please don’t hesitate to get in touch.
Great product at a very good price
Great product at a very good price. It's a shame that the delivery didn't get to me until nearly 2100 on the advised delivery day.
2 maart 2026
Antwoord van Easy Care Solutions
Thank you for your feedback. We're really glad to hear that you are happy with the product and the price.
We apologise that the delivery arrived later in the evening than expected on the delivery day. We will pass this feedback to the courier to help improve the delivery experience.
Thank you again for your support and for taking the time to share your review.
Easy online ordering.Swift delivery…
Easy online ordering.Swift delivery service. Reasonable prices. I have ordered from East Care Solutions before and will continue to purchase from them.
23 februari 2026
Antwoord van Easy Care Solutions
Thank you for your kind feedback! We're really glad to hear you found the ordering process easy and the delivery swift. We truly appreciate your continued support and look forward to serving you again in the future.
Very very pleased and will use you…
Very very pleased and will use you again soon Thank you
21 februari 2026
Antwoord van Easy Care Solutions
Thank you so much for your kind words! We're really pleased to hear you were happy with the service. We truly appreciate your support and look forward to helping you again soon. 😊
Website easy to use.
Website easy to use.
Delivery of goods ordered prompt.
Very polite delivery person.
27 februari 2026
Antwoord van Easy Care Solutions
Thank you for your wonderful review! We're glad you found the website easy to use and that your order arrived promptly. It's also great to hear our delivery driver made a good impression. We really appreciate your support and hope to serve you again soon. 😊
Antwoord van Easy Care Solutions
Thank you for your kind review! We're really pleased to hear you're happy with the product and the service, and that you found it good value for money. We appreciate your support and hope to serve you again soon. 😊
Good customer care
Quick response to my change of order. Items arrived next day. Well packed.
22 februari 2026
Antwoord van Easy Care Solutions
Thank you for your lovely feedback! We're glad we could quickly help with the change to your order and that everything arrived safely the next day. We really appreciate your support and hope to serve you again soon. 😊
Antwoord van Easy Care Solutions
Thank you for your great review! We're pleased to hear you found the product easy to use and that your delivery arrived quickly. We really appreciate your support and hope to serve you again soon. 😊
Antwoord van Easy Care Solutions
Thank you so much for your lovely review and for being a returning customer ⭐
We’re really pleased to hear you trust our product and that you were happy with the fast delivery. Your continued support means a lot to us, and we look forward to serving you again soon 😊
These fit nicely,a good secure feeling…
These fit nicely,a good secure feeling when wearing them,i like these better than any others I've tried.
19 februari 2026
Antwoord van Easy Care Solutions
Thank you so much for your wonderful 5⭐ review!
We’re delighted to hear that they fit nicely and provide a secure, comfortable feeling. It’s especially lovely to know you prefer them over others you’ve tried — that really means a lot to us.
Thank you again for your support 😊
Quick response,good product
18 februari 2026
Antwoord van Easy Care Solutions
Thank you for your 5⭐ review!
We’re really glad you’re happy with both our quick response and the product itself. We truly appreciate your feedback and your support 😊
ALIA Mens Super Protective Pads.
Easy ordering. immediate dispatch and arrived the next day (which was also a Saturday). I was very pleased to see that they were back in stock as having used them before I found the alternative I had to use while out of stock was quite good and a little cheaper but not as absorbent or comfortable.
13 februari 2026
Antwoord van Easy Care Solutions
Hi Dolly,
Thank you so much for your lovely review! We’re really pleased to hear the ordering and delivery were smooth, and that you were happy to see the product back in stock.
It means a lot to know you find them more absorbent and comfortable than alternatives. We truly appreciate your continued support 😊
Delivery Packaging
Boxes left outside front door in the rain. They were split open showing the contents - embarrassing for me as passers by could see the contents.
There was no outer packing to conceal the printed contents. No effort made or discretion on your part to give me privacy.
Disappointing.
16 februari 2026
Antwoord van Easy Care Solutions
Hi David,
We’re very sorry to read your feedback and completely understand how upsetting and embarrassing that must have been. Your privacy is extremely important to us, so we’re genuinely disappointed to hear about this experience.
We have located your order and will be raising this directly with the courier as a matter of urgency. Orders are dispatched in plain, discreet outer packaging, so they should never have been left split open or exposed in the rain. This is not the standard we expect.
Please accept our sincere apologies for the inconvenience caused. If there is any damage to the contents, please contact us directly and we will resolve this for you straight away.
Kind regards,
Easy Care Solutions Team
Good, efficient service.
Easy to order products at competitive prices. Quick delivery, friendly and efficient courier
16 februari 2026
Antwoord van Easy Care Solutions
Hi Carol,
Thank you so much for your lovely review!
We truly appreciate your support and look forward to serving you again soon.
Kind regards,
Easy Care Solutions Team
Easy to pilot the website and a prompt…
Easy to pilot the website and a prompt delivery
9 februari 2026
Antwoord van Easy Care Solutions
Hi David,
Thank you very much for your 5-star review!
We’re delighted to hear that you found our website easy to use and that your delivery arrived promptly. We always aim to make the ordering process as smooth and straightforward as possible.
We really appreciate your support and hope to serve you again soon.
Kind regards,
Easy Care Solutions Team
Delivered as promised.
Delivered as promised.
Driver knocked on door but did not wait for response
15 februari 2026
Antwoord van Easy Care Solutions
Hi Rachel,
Thank you for your review — we’re really glad to hear your order was delivered as promised.
We’re sorry to hear the driver didn’t wait after knocking. We understand how frustrating that can be and we’ll certainly pass this feedback on to the courier to help improve the service.
If there’s ever anything we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Easy Care Solutions Team
Speedy delivery and good price
12 februari 2026
Antwoord van Easy Care Solutions
Thank you so much for your 5-star review!
We’re really pleased to hear you were happy with the speedy delivery and great price. Providing reliable service and excellent value is always our goal.
We truly appreciate your support and look forward to serving you again soon 😊
Very good service
8 februari 2026
Antwoord van Easy Care Solutions
Hi,
Thank you so much for your kind words and 5-star review! ⭐
We’re really pleased to hear you had a very good experience with our service.
We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
The Easy Care Team
Antwoord van Easy Care Solutions
Hi Margaret,
Thank you very much for your lovely review ⭐
We’re so pleased to hear that ordering was easy and your package arrived without any problems — that’s exactly the experience we aim to provide.
We truly appreciate your support and hope to serve you again soon.
Kind regards,
The Easy Care Team
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