Price was excellent but customer service is lacking!! I asked for the order to be delayed & delivered on the Friday rather than the Tuesday which it wasn’t & I emailed to point out that they’d ignored... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ordering is easy and information sent through 'e' mail. Delivery was excellent delivery company kept me informed. Parcel delivered in good order. Used Easy Care Solutions on other occasions and wou... Toon meer
Bedrijf heeft geantwoord
Great service and supply. At least delivery driver rang doorbell and delivered parcel not like many others who just leave items and rely on email as delivery notice. Will definitely use again.
Bedrijf heeft geantwoord
Really happy with East Care Solution for offering products at wholesale prices. Prompt delivery and fine quality. It’s fit for purchase for my dad who’s having dementia. The pads were of great qualit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Medische benodigdheden winkel
- Assistieve hulpmiddelen leverancier
- Ziekenhuisbenodigdheden
- Hygiëneartikelen groothandelaar
- Mobiliteitsmiddelen leverancier
Geschreven door het bedrijf
Easy Care Solutions is one of the UK’s leading distributors of continence and hygiene products, supporting individuals and professional care providers with dependable, discreet solutions designed to promote comfort and dignity. ✔ High-quality, affordable products focused on reliability and discretion ✔ Our own trusted ranges: ALIA and Easy Care Solutions ✔ Global brands including TENA, ONTEX, Attends, SUNKISS and Hartmann ✔ Knowledgeable customer support and excellent value you can rely on
EASY CARE SOLUTIONS – Trusted Incontinence & Hygiene Supplies Across the UK
Geschreven door het bedrijf
- Competitive Pricing & All-Time Promotions
- We offer ongoing promotions across our website, giving you great value on essential care products every day. With strong partnerships and direct sourcing, we keep costs low and pass savings on to our customers.
- Flexible Care Subscriptions
- A convenient auto-reorder service to ensure customers never run out of vital supplies.
- Exceptional Customer Support
- Our experienced care team is always available to help choose the right product, arrange subscriptions, or answer any care-related questions.
Fast and Reliable Service
Next Day Delivery and Free Shipping Over £100
Fast Delivery – Most orders are dispatched within 24 hours, ensuring you receive essential incontinence products quickly and discreetly.
Contactgegevens
Westfield Two, Pistone Green Business Park, Westfield Road, LU7 9GP, Tring, Verenigd Koninkrijk
- +441923243393
- help@easycaresolutions.co.uk
- easycaresolutions.co.uk
4,7
Uitstekend
379 reviews
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Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Antwoord van Easy Care Solutions
Thank you for your feedback! 😊
We’re pleased to hear you found our service very efficient. We appreciate your support and look forward to helping you again soon.
Antwoord van Easy Care Solutions
Thank you for your feedback! 😊
We’re pleased to hear you found our service very efficient. We appreciate your support and look forward to helping you again soon.
Antwoord van Easy Care Solutions
Thank you so much for your kind words! 😊
We’re delighted to hear you receive excellent and prompt service every time. Your continued support means a lot to us, and we look forward to serving you again.
Antwoord van Easy Care Solutions
Thank you for your great feedback! 😊
We’re really pleased to hear you were happy with our fast delivery and competitive prices. We appreciate your support and hope to serve you again soon.
Ordering straight forward
Ordering straight forward. The delivery was amazingly quick. So excellent Service.
27 december 2025
Antwoord van Easy Care Solutions
Thank you very much for your lovely review! 😊
We’re delighted to hear that you found the ordering process straightforward and the delivery amazingly quick. Providing excellent service is always our goal, and your feedback truly means a lot to us. We look forward to serving you again soon.
Antwoord van Easy Care Solutions
Thank you for your great feedback, Aris! 😊
We’re really pleased to hear you were happy with our quick, fast, and efficient delivery. Your support means a lot to us, and we look forward to serving you again soon.
Easy to order ,and very quick delivery
Easy to order ,and very quick delivery. Got my parcel the next day and only cost a few pounds for delivery too. Would recommend
10 januari 2026
Antwoord van Easy Care Solutions
Thank you very much for your lovely review! 😊
We’re delighted to hear you found the ordering process easy and that your parcel arrived quickly the very next day. We always aim to offer fast, reliable delivery at a fair cost, so it’s great to know this met your expectations.
Good pricing and delivery.
9 januari 2026
Antwoord van Easy Care Solutions
Thank you for your feedback! 😊
We’re glad you’re happy with our pricing and delivery. We appreciate your support and look forward to serving you again.
Antwoord van Easy Care Solutions
Thank you so much for your wonderful feedback! 😊
We’re thrilled to hear you think we’re the best and truly appreciate your recommendation
Excellent service
Excellent service. Ordered 1 day and delivered following day at no extra cost.
8 januari 2026
Antwoord van Easy Care Solutions
Thank you very much for your kind review! 😊
We’re delighted to hear you were happy with our service and next-day delivery. Your support is truly appreciated, and we look forward to serving you again soon.
Antwoord van Easy Care Solutions
Thank you for your review! We’re pleased to hear everything was easy to order and arrived the very next day. We really appreciate your support and look forward to helping you again 😊
Disappointing.
Good: Arrived on time.
Bad: Did not replicate a previous ID Care product.
Arrived in a clear plastic bag!
No ID Care Product Identification and instructions.
Size slightly smaller than normal ID care product.
Quality therefore questionable.
Refund obtained from Amazon.
8 januari 2026
Review zonder uitnodiging
Antwoord van Easy Care Solutions
Thank you for your feedback, and we’re very sorry to hear about your experience.
We apologise for any inconvenience caused. To help us look into this properly, could you please provide your order number and confirm where the order was placed? From the details mentioned, it appears the order may not have been placed directly through our website.
Once we have a bit more information, we will be more than happy to investigate further and assist you in any way we can.
Delivered as expected.
5 januari 2026
Antwoord van Easy Care Solutions
Thank you for your feedback! We’re glad to hear your order was delivered as expected. We appreciate your custom and look forward to serving you again. 😊
Antwoord van Easy Care Solutions
Thank you for your review! We’re pleased to hear your Level 3 Protector arrived quickly and was discreetly packaged. We really appreciate your feedback and hope to serve you again soon. 😊
User-friendly site with speedy shipping.
User-friendly site with speedy shipping.
3 januari 2026
Review zonder uitnodiging
Antwoord van Easy Care Solutions
Thank you for your kind feedback! We’re glad you found our site user-friendly and that the shipping was speedy. We really appreciate your support and look forward to serving you again 😊
Wrong item received.
Paid for next working day delivery, but it was delivered on Saturday. Also, more importantly, I received the wrong item!
31 december 2025
Antwoord van Easy Care Solutions
Thank you for your feedback, and we’re very sorry for the inconvenience caused.
Your order was placed on the 31st, and due to the Bank Holiday there was an unexpected delay in the delivery schedule. We also sincerely apologise that the incorrect item was initially sent. As soon as this was brought to our attention, we arranged for the correct item to be resent immediately.
Thank you for your patience and understanding, and for shopping with us. If there is anything further we can help with, please don’t hesitate to contact our customer service team.
They are always on time every 2weeks…
They are always on time every 2weeks even their delivery times are spot on so Thank You Easy Care even their prices are good 👍
23 november 2025
Antwoord van Easy Care Solutions
Thank you so much for your kind feedback 👍
We’re delighted to hear that your deliveries are always on time and that our delivery schedule works well for you. It’s great to know you’re happy with both our service and prices. Thank you for choosing Easy Care Solutions – we truly appreciate your continued support 😊
Antwoord van Easy Care Solutions
Thank you for your lovely review 😊
We’re glad to hear you found it easy to order and that the delivery was fast. We really appreciate your support and look forward to serving you again.
Goods always delivered promptly and…
Goods always delivered promptly and according to instruction.
28 december 2025
Antwoord van Easy Care Solutions
Thank you for your kind feedback 😊
We’re very pleased to hear that your goods are always delivered promptly and in line with your instructions. We really appreciate your continued support and look forward to serving you again.
Amazon delivery not appropriate.
Delivery was the problem to a 90yr old. Amazon delivers till 10pm, by which time the recipient is in bed and porch locked. Delivery was at 9.40pm. On the drive is not a safe place to leave packages. Price was good but charging so much for delivery in the way it was delivered is not so good (it's a very, very poor really).
27 december 2025
Antwoord van Easy Care Solutions
Hello,
We are truly sorry for the distress and inconvenience caused by this delivery experience. We completely understand how concerning this situation would be. Please accept our sincere apologies for the worry this may have caused. The normal delivery time is up to 7:00 PM, and we are very concerned to learn that this delivery occurred later than expected. This is not the standard of care we strive to provide. We will investigate the cause of this delay and have forwarded your feedback to the carrier for further review to help ensure this issue does not recur. Thank you for taking the time to share your experience with us.
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