fantastic service, polite and respectful all the time. package came fast and safe with full instruction that made it easy to install/set-up. tyvm.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
What looked like opening a can of worms, with more information required than seemed appropriate, turned into a very straightforward procedure. Book up, arrange a time, get assessment, pay, document... Toon meer
Bedrijf heeft geantwoord
From the first contact we had with easy EPC the experience was smooth and all the staff we dealt with were honest and helpful and conscious of our requirements. When we re contacted them to review t... Toon meer
Bedrijf heeft geantwoord
From the very first phone call I was put at my ease and assured that Easy EPC could and would help me. A booking for an EPC survey was made for a date that I requested and it all ran smoothly. The E... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Easy EPC
Geschreven door het bedrijf
Every property certificate, the easy way
Utilising our 17 years experience in the industry paired with our specialised assessor, admin, and technical teams to provide expert and efficient service across the UK.Our comprehensive list of 15+ services ensures you can find all your property compliance needs under one roof. Quote Me Today Energy Performance Certs Rental Property Surveys Sale Property Surveys New Build Surveys MEES Consultancy
Contactgegevens
First Floor, 12 Albion Street, BN2 9NE, Brighton, Verenigd Koninkrijk
- 0800 170 1201
- customercare@easyepc.org
- easyepc.org
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Easy EPC
Hi Stephen, many thanks for sharing a review for Easy EPC.
Providing a good experience for our customers is important to us, so we're happy to hear that this was reflected during your survey with us.
If you're in need of any property survey services in the future, we’re ready to help.
Very straight forward booking a time to…
Very straight forward booking a time to suit . Did'nt take long to do the test . I payed and recieved certificate on line straight away . Also can be viewed by my Estate agent on line . Thanks .
12 maart 2026
Antwoord van Easy EPC
Hi Sylvia, we're grateful for the opportunity to hear about your experience.
We're pleased to know that our dedication to providing straightforward, fast service has been well-received.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Excellent quick service
Excellent quick service. Very helpful and professional. I would recommend.
11 maart 2026
Antwoord van Easy EPC
Hi Gemma, customer feedback is important to us, so thank you for taking the time to share yours.
Our team works hard to provide helpful, professional and quick service, so we're thrilled that you'd recommend us for those things.
Should you need another survey or further assistance, we're just a call or email away.
Aptly called
Aptly called - Easy EPC.
from start to finish - extremely efficient and professional - no fuss.
Well done
11 maart 2026
Antwoord van Easy EPC
Hi Martina, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
Keeping it easy for our customers is our key priority here at Easy EPC, so it's great to hear that you'd rate us 5 stars for it.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Extremely helpful from first telephone…
Extremely helpful from first telephone call to gaining Certificate.
Appointments on time.
Reports arrived very quickly.
Would highly recommend this company.
11 maart 2026
Antwoord van Easy EPC
Hi Mrs Ashmore, we really appreciate that you've taken the time to share your feedback with us.
We're dedicated to providing helpful and prompt service for our customers, so we're delighted that you'd recommend us for that.
Please consider us at your service for any further property compliance needs.
Good response and diligent follow-up.
28 oktober 2025
Antwoord van Easy EPC
Hi Michael, thanks for your 5* review, we really appreciate you taking the time to share your experience with us.
Responsiveness and diligence are some of our key priorities here at Easy EPC, so it's great to hear that you'd rate us 5 stars for it.
If you're in need of any property survey services in the future, we’re ready to help.
Antwoord van Easy EPC
Hi Norman, thank you for sharing your feedback with us.
We're happy to hear that you would rate our service, specifically our ease of use, as 5 star.
Should you need another survey or further assistance, we're just a call or email away.
Antwoord van Easy EPC
Hi Julia, thanks for your 5* review, we really appreciate you taking the time to share your experience with us.
We're pleased to know that our dedication to speed, efficiency, and communication has been well-received.
Should you need another survey or further assistance, we're just a call or email away.
Excellent service.
Easy to enquire on line. The communication from the administration team was clear and the appointment date & time made directly with the Assessor. The Assessor was efficient and effective, the EPC available a short time after the visit. Excellent service.
4 maart 2026
Antwoord van Easy EPC
Hi Fiona, we really appreciate that you've taken the time to share your feedback with us.
We're delighted to know our efforts towards providing, easy, excellent, and efficient service have resonated with you positively.
If you're in need of any property survey services in the future, we’re ready to help.
Antwoord van Easy EPC
Hi Mrs Patti, many thanks for sharing a review for Easy EPC.
Your satisfaction with the job we do is our priority, and it’s great to hear we're on the right track.
Please consider us at your service for any further property compliance needs.
They were excellent
They were excellent. Needed it and the cert on short notice and they were very accommodating. Couldn't have been easier to deal with. Will use again. Many thanks
24 februari 2026
Antwoord van Easy EPC
Hi Chris, thanks for your 5* review, we really appreciate you taking the time to share your experience with us.
Your recognition of our team's service is greatly appreciated and motivating, we’ll be sure to share your feedback with the colleague who assisted you.
We're here for any further assistance you might need and look forward to helping you with more surveys.
Quick and easy EPC arrangement
It was extremely simple dealing with the company. They were knowledgeable and efficient in organising the appointment as well as sending through the certificate.
It was for a commercial property
19 februari 2026
Antwoord van Easy EPC
Hi Bradley, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
We take pride in providing simple, knowledgeable, and efficient service, so we're glad that we hit the mark for you.
If you require any surveys in the future, we'd be delighted to provide our services again.
Good overall communication
Good overall communication, however, the sound engineer was confirmed by you to arrive at 10.30am (after you had changed the agreed time already) The engineer then turned up at 8.00am which caused problems with arrangements already made with our tennant and neighbours. Finally I did have to repeatedly send the same information to Easy EPC, but generally the company did come across as helpful.
16 februari 2026
Antwoord van Easy EPC
Hi Miles, we're committed to learning from our clients' experiences, so thank you for sharing yours.
Your feedback about our arrival time and communication is a stepping stone for our continuous improvement. I’ve taken the time to look into this so that I can understand better what happened, and I can see that the arrival time was updated a second time, though we failed to inform you of this new, earlier, arrival slot. I can only apologise for this and the inconvenience caused, and I would like to reassure you that I have passed on this information along with the feedback about communication to our managers who will be doing some training with the team to ensure something like this does not happen again.
We're committed to rectifying any issues to improve our customer experience. If there's anything more we can do or if you have additional feedback, please let us know.
Job completed on time as booked.
Job completed on time as booked.
Professional Service throughout.
19 februari 2026
Antwoord van Easy EPC
Hi Mr Warke, it's important for us to hear directly from clients, so thanks for taking the time to share your feedback.
We're pleased to know that our dedication to timeliness and professionalism has been well-received.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
The whole process was easy to…
The whole process was easy to understand and the guidance I received was excellent
18 februari 2026
Antwoord van Easy EPC
Hi Clive, we're grateful for the opportunity to hear about your experience.
We take pride in providing excellent, easy service, so we're glad that we hit the mark for you.
Should you need another survey or further assistance, we're just a call or email away.
Very efficient to fill in an online
Very efficient to fill in an online
Response back
To appointment times
And keeping appointment prompt
16 februari 2026
Antwoord van Easy EPC
Hi Susan, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
Your satisfaction with our efficiency and promptness is our priority, and it’s great to hear we're on the right track.
If you're in need of any property survey services in the future, we’re ready to help.
Very good service and very quick to…
Very good service and very quick to carry out the work
11 februari 2026
Antwoord van Easy EPC
Hi Mark, many thanks for sharing a review for Easy EPC.
It's great to hear you’re happy with our service and speed and we’ll be sure to pass on this feedback to the rest of the team.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Really good company
Really good company. It’s great getting all the jobs done from one company and the lady that came to carry out the tests was excellent. Thank you
5 februari 2026
Antwoord van Easy EPC
Hi Stavroulla, we really appreciate that you've taken the time to share your feedback with us.
Our team is dedicated to keeping the "Easy" in Easy EPC, so it's great to hear how much you appreciated being able to get all the surveys you need from us, as well as your kind feedback for our assessor.
Please consider us at your service for any further property compliance needs.
AVOID. SCAMMERS WITH OVERINFLATED FEES!
Do not use this nationwide company who charge overinflated fees for a simple EPC. The cost of £112 plus VAT compared to a local assessor at £75 total. I had a report with recommendations to be carried out, which I did, including upgrade of electric storage heaters, economy 7 dual immersion heater and extra layers of loft insulation . A second assessment was carried out and the rating came back the same! F. When I discussed this with Easy EPC I was told the assessment was not tailored specific to my property and was computer generated by some software! If I required a specific assessment I would need to pay an extra £80 for a MEES report. I challenged what had I paid for with the £112 plus VAT if not for an assessment on MY property?? I was told there would then be a further fee, after the work recommended had been carried out, for the issuing of an EPC certificate. SCAM SCAM SCAM! Exploiting owners wishing to rent out their properties with fee upon fee, for what is a basic walk around assessment. Avoid like the plague and go to a local EPC assessor.
13 februari 2026
Review zonder uitnodiging
Antwoord van Easy EPC
Hi Lisa, thanks for taking the time to leave us a review.
We’re sorry to hear about your disappointment regarding your EPC rating and our pricing, so we have taken the time to investigate your situation.
We take complaints seriously, and our Director has looked into this himself. He has found that you have not installed the heaters suggested in the report, meaning that you have not followed the recommendations, which is why the rating for your EPC has not improved.
Our team takes pride in our work and we’re not a scam company - my colleagues have tried to resolve this issue with you via multiple forms of communication, though we have not had a response to our last email and our most recent phone call this morning was ended early by yourself.
We are sympathetic to your situation and are offering a free MEES Consultation report to help you understand what changes need to be made in order to improve the EPC rating of your property.
Our MEES Consultancy is a standalone service, to do this we use the raw data from the site visit and run every possible scenario to find the most suitable and cost effective improvements that are guaranteed to improve the rating of your property, and compile this into a comprehensive, yet easy to follow report, and we are then available to answer any questions about should you need. This requires significant additional processing of the data and creation of the report, so we do charge for this as a separate service. However on this occasion as a gesture of good will we are offering this service to you for free.
In relation to our EPC pricing, while we do our best to and often succeed in being the most competitively priced, we do know that sometimes you may find a cheaper quote. We stand with our pricing which reflects our high standard of customer service and the quality of the reports we produce. It’s also vital to us to ensure that our assessors and staff are paid fairly while still providing great prices for our customers. We are a nationwide company though we work with both directly employed in-house assessors and entrusted contracted assessors in all areas. We work hard to foster great working relationships with all of our assessors, many of which we have worked together with for 10+ years.
If you have any further feedback, questions, or would like to book in your free MEES Consultation, please don’t hesitate to reach out.
Helpful, prompt and personable.
Easy people to deal with. Prompt response to queries. Helpful and personable.
9 februari 2026
Antwoord van Easy EPC
Hi LS, we're grateful for the opportunity to hear about your experience.
We take pride in providing helpful, easy, and prompt service, so we're glad that we hit the mark for you.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.