Excellent support. My website expired due to non-renewal of my starter plan. Once I topped up my account, it was restored within minutes. Now I am back to business as usual, thanks to the EasyWp team.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had an issue importing my theme, so I contacted support. One of the team members, named Yuliia R., helped solve my issue and fixed the error. Now my theme and websites are working properly
Bedrijf heeft geantwoord
Dear Dmytro S. I just wanted to take a moment to personally thank you for all the time and effort you've put into helping me resolve the issues on my website. Your expertise and dedication... Toon meer
Bedrijf heeft geantwoord
We are a UK web dev company. We use virtually every host at some point in 12 months. I would suggest EasyWP are one of the best. The customer service is very good - always helpful and knowledgeable. V... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
EasyWP by Namecheap is an award-winning WordPress hosting platform. Affordable, cloud-based and super-easy to use, since launching in 2017, EasyWP is not only the fastest Managed WordPress Hosting platform but also powers over 98,000 websites and boasts more than 92,000 subscribers.
Contactgegevens
4600 East Washington Street, Suite 305, 85034, Phoenix, Verenigde Staten
- support@easywp.com
- easywp.com
4,6
Uitstekend
567 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My EasyWP review
My experience was great because all my questions were answered with clarity and detail. My rep was patient, kmowledgeable and very helpful.
I was directed to the information I sought and was faciliatated in all I sought to learn about thus making my user experience very rewarding.
16 maart 2026
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you for sharing your positive experience with our support team! We're thrilled to hear that you had a great interaction.
Your feedback motivates us to continue delivering excellent service. If you ever need assistance again, don't hesitate to reach out. We're here for you!
-
Best regards,
EasyWP Team.
Customer service here is second to none
10 maart 2026
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you for taking the time to reply and share your feedback!
We are glad to hear you are satisfied with our Support team! It is our priority.
Feel free to contact us anytime.
We're here for you!
-
Best Regards,
EasyWP Team.
This service is just awful unless…
This service is just awful unless you’re a tech wiz. The user interface reminds me of America Online. Save your time and money if you care about value.
3 maart 2026
Review zonder uitnodiging
Antwoord van EasyWP
Hi,
Thank you for sharing your experience!
We are sorry for any inconvenience.
Please respond to the private request for more details we've sent you.
Looking forward to your reply.
-
Best regards,
EasyWP team.
When I wanted to post on my blog
When I wanted to post on my blog, the site wasn't there anymore in my EasyWP App. All totaly dissapear.
I contacted support, who re-established the site as a special favour; usually, they charge the full price to do this, but I had 2 months left on my starter plan.
The confusion came because I transferred my domain and hosting from two other providers to Namecheap, which has a better price. Also, I had 6 domain names and 3 EasyWP hosting accounts, so I didn't remember which domain the main site was on... Now all is going as expected, and thank you for the support and the exception... I am more than pleased!
28 februari 2026
Review zonder uitnodiging
Stanislav M
Stanislav M. was very professional and helpful. I was provided a perfect solution to my problem. Thanks a ton Stanislav M.
24 februari 2026
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you for sharing your feedback!
Providing outstanding customer support has always been one of our top priorities. Your feedback inspires us to keep providing top-notch service.
However, we'd like to remind you that reviews on Trustpilot should not include information that identifies individuals, such as names, phone numbers, or addresses.
Such reviews may be flagged by the system, therefore, we kindly ask that you refrain from mentioning names of our customer support representatives in the future.
Your understanding will be highly appreciated.
If you ever come across any questions, we are here for you!
-
Best Regards,
EasyWP Team.
I just migrated my domain and hosting…
I just migrated my domain and hosting to namecheap and was stuck during the migration process, I contacted the support and everything was sorted with me.
Actually it took hours to resolve it and the support guy stayed with me till the end.
Thank you.
21 februari 2026
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you so much for your kind words!
We’re glad to hear that the matter was resolved successfully.
If you ever need assistance, please do not hesitate to contact us via https://www.namecheap.com/help-center/ .
Best regards,
EasyWP Team
Goood jooob
21 februari 2026
Review zonder uitnodiging
i am a real novice to website building.
i am a real novice to website building.
this has been a great company fantastic support and walked me through fixing issues
thank you
17 februari 2026
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you for your feedback!
We’re glad our support team could guide you through the process and help resolve the issues.
If you ever need help along the way, we’re always here for you.
Best Regards,
EasyWP Team.
⭐⭐⭐⭐⭐ Excellent Support from Stanislav…
⭐⭐⭐⭐⭐ Excellent Support from Stanislav M.
I had an issue with my WooCommerce store where certain features were not working correctly, and it turned out to be related to the server security system. Stanislav M. from EasyWP support was incredibly helpful, patient, and knowledgeable throughout the entire process.
He understood the problem right away, explained what was happening in a clear way, and guided me toward the correct solution. Thanks to him, everything is now working perfectly and my customers can use the cart and checkout without errors.
Great service, fast responses, and very professional support. I really appreciate the help.
15 februari 2026
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you for sharing your feedback!
Providing exceptional customer support has always been one of our core priorities. Your feedback motivates us to continue delivering the highest level of service.
However, we'd like to remind you that reviews on Trustpilot should not include information that identifies individuals, such as names, phone numbers, or addresses.
Such reviews may be flagged by the system, therefore, we kindly ask that you refrain from mentioning names of our customer support representatives in the future.
Your understanding will be highly appreciated.
If you ever come across any questions, we are here for you!
-
Best Regards,
EasyWP Team.
Simply the best in the business!
Highly professional team and prompt. From customer service to the technical team. You get my five star!
15 februari 2026
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you for taking the time to reply and share your feedback!
We are glad to hear you are satisfied with our Support team! It is our priority.
Feel free to contact us anytime.
We're here for you!
-
Best Regards,
EasyWP Team.
Very responsive support team
Very responsive support team. They are always there to assist whenever you need them.
14 februari 2026
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you for taking the time to reply and share your feedback!
If you ever need assistance again, don't hesitate to reach out.
We're here for you!
-
Best Regards,
EasyWP Team.
Support available 24/7
No words to explain how i live in Angola and i get support .from this great team and company ready give a solution.
10 februari 2026
Review zonder uitnodiging
Antwoord van EasyWP
Hello!
Thank you for sharing your feedback!
We are delighted to know that you are satisfied with our support team. It is our top priority!
If you ever come across any questions, we are here for you!
-
Best Regards,
EasyWP Team.
Thank you very much to the support team…
Thank you very much to the support team for quickly resolving the issue. A huge thank you to Borys K. for his professional support.
10 februari 2026
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you for sharing your feedback!
Providing outstanding customer support has always been one of our top priorities. Your feedback inspires us to keep providing top-notch service.
However, we'd like to remind you that reviews on Trustpilot should not include information that identifies individuals, such as names, phone numbers, or addresses.
Such reviews may be flagged by the system, therefore, we kindly ask that you refrain from mentioning names of our customer support representatives in the future.
Your understanding will be highly appreciated.
If you ever come across any questions, we are here for you!
-
Best Regards,
EasyWP Team.
they solved my problem quickly
I've been using this service for more than 6 years. I have a problem and the name cheap team resolve it quickly. I really recommend it. Thank you for the customer service, so diligent.
9 februari 2026
Review zonder uitnodiging
Very helpful and useful support.
6 februari 2026
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you for sharing your feedback!
We are glad to hear you are satisfied with our Support team! It is our priority.
If you ever need assistance again, don't hesitate to reach out. We're here for you!
-
Best regards,
Namecheap Team.
Top Notch Customer Service!
One of the best customer service and support in the industry, hands down
2 februari 2026
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you for your feedback!
We're thrilled to hear that you are pleased with our customer support team. It is our top priority.
If you ever come across any questions, we are here for you!
-
Best Regards,
Namecheap Team.
I am pleased with the remarkable service rendered
I am pleased with the remarkable service rendered to me by the professional and knowledgeable staff of EasyWP. Great service I have ever received!
29 januari 2026
Review zonder uitnodiging
Antwoord van EasyWP
Hello Rodney,
Thank you for your feedback!
We’re pleased to hear that you were satisfied with the professional and knowledgeable service provided by the EasyWP team.
You are always welcome to contact us if any assistance is needed: https://www.namecheap.com/help-center/ .
Best regards,
Namecheap Team
EasyWP is really easy to work with
EasyWP is really easy to work with. This app and custom support teams are amazing and very professional
24 januari 2026
Review zonder uitnodiging
thanks Olena for your support goof work
6 januari 2026
Review zonder uitnodiging
Antwoord van EasyWP
Hi Yassine,
Thank you for sharing your feedback!
We are delighted to know that you are satisfied with our customer support.
However, we'd like to remind you that reviews on Trustpilot should not include information that identifies individuals, such as names, phone numbers, or addresses. Such reviews may be flagged by the system, therefore, we kindly ask that you refrain from mentioning names of our customer support representatives in the future.
You can familiarize yourself with the policy of the Trustpilot platform in the following guidelines:
https://legal.trustpilot.com/for-reviewers/guidelines-for-reviewers
https://support.trustpilot.com/hc/en-us/articles/223402108--8-tips-for-writing-great-customer-reviews
Your understanding will be highly appreciated!
Best regards,
Namecheap Team
Great Chat Support ALWAYS Available
I continue to he grateful for the the 24/7 EasyWP support via the Chat function. The team is ALWAYS helpful, always EASY to work with.
6 januari 2026
Review zonder uitnodiging
Antwoord van EasyWP
Hello,
Thank you so much for your kind words! We're truly glad to have you with us and are always here to help.
Best regards,
Namecheap Team
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