ebebek UK Reviews 

3.947
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely amazing experience! The store has a fantastic range of baby products, with great quality, lovely prices and plenty of choice. Everything is beautifully presented, and the customer service w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A Wonderful Place with Amazing Staff! Every time I visit with my daughter, we feel like we are at home. All the staff are absolutely wonderful, incredibly friendly, kind, and welcoming. They... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

First time in the shop. First impression was really good, the shop is nice, tidy and full of good products. The problem started at the cashier, the staff was very rude. There was a misunderstanding wi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had a great experience specially with the variety of clothes and was happy to see maternity clothes for mums as i was struggling to find some when I was pregnant. Also the store is much more bigger... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Babywinkel
  2. ook in
  3. Babykledingwinkel

Over ebebek UK

Geschreven door het bedrijf

ebebek – More Than Just a Baby Store

Practical Confidence for Every Kind of Parent. ebebek is a trusted, quality, affordable and friendly parenting ally.

Born from a deep passion for parenting, ebebek is the ultimate partner for parents, offering a true one-stop destination for every stage of early childhood. Supporting families from birth to 4 years, ebebek combines quality products, expert guidance, competitive prices and dedicated after-sales support.

With over 7,000 products across 11 categories – including baby clothing, travel essentials, nursery furniture, feeding, bathing, toys and more – ebebek brings together everything parents need under one roof. Convenient UK delivery, Click & Collect at every store, and a seamless omnichannel experience make shopping simple and stress-free.

A rewarding loyalty programme offers points on every purchase and exclusive member benefits, while Babyologists provide trusted guidance to help parents make confident decisions.

ebebek makes everyday parenting easier, so parents can feel confident—not perfect.

Free Shipping!

Geschreven door het bedrijf

Enjoy Free next working day delivery ⛟
Enjoy free next-day delivery on orders over £50!
One-Stop Shop for All Baby & Mum Needs
We are your one-stop shop for all your baby and parenting needs, offering a wide range of products and services designed to support you every step of the way.

Free Returns on All Orders

Seize this opportunity to return your order with ease.

Experience easy shopping with free returns and make your next purchase with peace of mind!

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

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4,3

Alle reviews

(3.947)

1.725 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Customer care service and the price of…

Customer care service and the price of the products are affordable.

24 oktober 2026
Logo ebebek UK

Antwoord van ebebek UK

Hello,

Thank you for sharing your thoughts with us! We're delighted to know you had a lovely experience. Your satisfaction is our priority, and we can't wait to see you again soon!

Best regards,
ebebek UK Customer Support Team

Beoordeeld met 5 van de 5 sterren

Absolutely amazing experience

Absolutely amazing experience! The store has a fantastic range of baby products, with great quality, lovely prices and plenty of choice. Everything is beautifully presented, and the customer service was excellent from start to finish. Such a lovely shopping experience, and I couldn’t be happier with my purchases. Highly recommend this baby store to all parents! I will definitely be shopping here again

30 oktober 2026
Review zonder uitnodiging
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Antwoord van ebebek UK

Hello,

Thank you for sharing your thoughts with us! We're delighted to know you had a lovely experience. Your satisfaction is our priority, and we can't wait to see you again soon!

Best regards,
ebebek UK Customer Support Team

Beoordeeld met 5 van de 5 sterren

Store Experience

Had a great experience specially with the variety of clothes and was happy to see maternity clothes for mums as i was struggling to find some when I was pregnant.
Also the store is much more bigger then Bluewater branch si its good to see that. Will definitely visit again to buy clothes for my baby.

30 oktober 2026
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Antwoord van ebebek UK

Hello,

Thank you for sharing your thoughts with us! We're delighted to know you had a lovely experience. Your satisfaction is our priority, and we can't wait to see you again soon!

Best regards,
ebebek UK Customer Support Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service and good…

Excellent customer service and good prices with variety of choices.

2 november 2026
Logo ebebek UK

Antwoord van ebebek UK

Hello,

Thank you for sharing your thoughts with us! We're delighted to know you had a lovely experience. Your satisfaction is our priority, and we can't wait to see you again soon!

Best regards,
ebebek UK Customer Support Team

Beoordeeld met 1 van de 5 sterren

I have waited over 2 weeks for this…

I have waited over 2 weeks for this order and still not got it

2 november 2026
Logo ebebek UK

Antwoord van ebebek UK

Hello,

We are sorry for the inconvenience you have experienced. Our customer service will contact you as soon as possible regarding the matter.

Best regards,
ebebek UK Customer Support Team

Beoordeeld met 5 van de 5 sterren

Really pleased with my experience…

Really pleased with my experience shopping at ebebek. The whole ordering process was simple and straightforward, and delivery was quick and efficient. I also found the prices very reasonable, especially for the products I ordered. Overall, a really positive shopping experience, and I’ll definitely be ordering from them again!

1 november 2026
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Antwoord van ebebek UK

Hello,

Thank you for sharing your thoughts with us! We're delighted to know you had a lovely experience. Your satisfaction is our priority, and we can't wait to see you again soon!

Best regards,
ebebek UK Customer Support Team

Beoordeeld met 5 van de 5 sterren

Amazing offer

The price I got the Kendamil organic follow on milk is amazing. I would recommend them over and over again plus the offer free delivery and have different payment options like Klarna for people that can’t afford to pay once

2 november 2026
Logo ebebek UK

Antwoord van ebebek UK

Hello,

Thank you for sharing your thoughts with us! We're delighted to know you had a lovely experience. Your satisfaction is our priority, and we can't wait to see you again soon!

Best regards,
ebebek UK Customer Support Team

Beoordeeld met 3 van de 5 sterren

First time in the shop

First time in the shop. First impression was really good, the shop is nice, tidy and full of good products. The problem started at the cashier, the staff was very rude. There was a misunderstanding with my friends because we wanted to pay separetely, i wanted to sign up for the loyalty card while my friends didn’t but she kept demanding them to do the card and put their details or asking me for their transaction. Misunderstanding can happens of course, but they way she looked at us, rolling her eyes was unacceptable. The lady was in training so just train her properly for custumer service please.

31 oktober 2026
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Antwoord van ebebek UK

Hello,

We’re sorry to hear about the inconvenience you experienced in our store. Our store manager has been informed regarding this issue. Please be assured that we are taking the necessary steps to ensure this does not happen again.
We hope to welcome you back soon!

Best regards,
ebebek UK Customer Support Team

Beoordeeld met 5 van de 5 sterren
Logo ebebek UK

Antwoord van ebebek UK

Hello,

Thank you for sharing your thoughts with us! We're delighted to know you had a lovely experience. Your satisfaction is our priority, and we can't wait to see you again soon!

Best regards,
ebebek UK Customer Support Team

Beoordeeld met 1 van de 5 sterren

Terrible.

Honestly, would highly NOT recommend. I did an order and they sent me all the wrong items. I emailed them and informed ebebek about this and all they did was send me a return label. Still currently waiting for a refund after I’ve sent proof of the items being returned back. Emailed them again and not heard anything since…

19 oktober 2026
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Antwoord van ebebek UK

Hello,

We are sorry to hear about the inconvenience you have experienced. Our customer service team has contacted you regarding the situation. Rest assured that we have taken the necessary precautions to prevent this from happening again.

Best regards,
ebebek UK Customer Support Team

Beoordeeld met 5 van de 5 sterren

Very good experience and baby product…

Very good experience and baby product and clothes are very good

19 oktober 2026
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Antwoord van ebebek UK

Hello,

Thank you for taking the time to share your feedback! Your satisfaction is important to us, and we're thrilled to hear about your positive experience. We look forward to welcoming you back again soon!

Best regards,
ebebek UK Customer Support Team

Beoordeeld met 5 van de 5 sterren

The staff (Akshai) was very helpful in…

The staff (Akshai) was very helpful in explaining different ranges of products and offering what was best suited for us

19 oktober 2026
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Antwoord van ebebek UK

Hello,

Thank you for taking the time to share your feedback! Your satisfaction is important to us, and we're thrilled to hear about your positive experience. We look forward to welcoming you back again soon!

Best regards,
ebebek UK Customer Support Team

Beoordeeld met 5 van de 5 sterren

Beautiful clothes lovely store and staff

Beautiful clothes lovely store and staff

19 oktober 2026
Logo ebebek UK

Antwoord van ebebek UK

Hello,

Thank you for taking the time to share your feedback! Your satisfaction is important to us, and we're thrilled to hear about your positive experience. We look forward to welcoming you back again soon!

Best regards,
ebebek UK Customer Support Team

Beoordeeld met 5 van de 5 sterren

The lady that served me,was lovely and…

The lady that served me,was lovely and very helpful.

1 november 2026
Logo ebebek UK

Antwoord van ebebek UK

Hello,

Thank you for taking the time to share your feedback! Your satisfaction is important to us, and we're thrilled to hear about your positive experience. We look forward to welcoming you back again soon!

Best regards,
ebebek UK Customer Support Team

Beoordeeld met 5 van de 5 sterren

Ben cok menmunum e bebek 5 yildiz…

Ben cok menmunum e bebek 5 yildiz veriyorum

1 november 2026
Logo ebebek UK

Antwoord van ebebek UK

Hello,

Thank you for taking the time to share your feedback! Your satisfaction is important to us, and we're thrilled to hear about your positive experience. We look forward to welcoming you back again soon!

Best regards,
ebebek UK Customer Support Team

Beoordeeld met 5 van de 5 sterren

Never Disappoint

Perfect as always, different variety is available,

1 november 2026
Logo ebebek UK

Antwoord van ebebek UK

Hello,

Thank you for taking the time to share your feedback! Your satisfaction is important to us, and we're thrilled to hear about your positive experience. We look forward to welcoming you back again soon!

Best regards,
ebebek UK Customer Support Team

Beoordeeld met 5 van de 5 sterren

Gud thanks Thanks

Gud thanks Thanks

31 oktober 2026
Logo ebebek UK

Antwoord van ebebek UK

Hello,

Thank you for taking the time to share your feedback! Your satisfaction is important to us, and we're thrilled to hear about your positive experience. We look forward to welcoming you back again soon!

Best regards,
ebebek UK Customer Support Team

Beoordeeld met 5 van de 5 sterren

Great purchase

Quick delivery. Product as described and as I expected. Very competitive price compared to other websites. Overall, I was very pleased with my first purchase from ebebek (a travel pram). I’d buy from them again!

23 oktober 2026
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Antwoord van ebebek UK

Hello,

Thank you for taking the time to share your feedback! Your satisfaction is important to us, and we're thrilled to hear about your positive experience. We look forward to welcoming you back again soon!

Best regards,
ebebek UK Customer Support Team

Beoordeeld met 5 van de 5 sterren

The quality of the goods and the staff…

The quality of the goods and the staff are happy to help

30 oktober 2026
Logo ebebek UK

Antwoord van ebebek UK

Hello,

Thank you so much for sharing your thoughts with us! Customer satisfaction is one of our core values, so we're honoured to hear that you've had such a positive experience. We hope to see you again soon!

Best regards,
ebebek UK Customer Support Team

Beoordeeld met 5 van de 5 sterren

Thanks very much for everything product…

Thanks very much for everything product coality so I'm very happy for everything product coality

31 oktober 2026
Logo ebebek UK

Antwoord van ebebek UK

Hello,

Thank you so much for sharing your thoughts with us! Customer satisfaction is one of our core values, so we're honoured to hear that you've had such a positive experience. We hope to see you again soon!

Best regards,
ebebek UK Customer Support Team

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