Max was incredibly patient, we were on the phone for over 90 minutes trying to book Azores Air whom we had a very difficult time booking directly via the website (did not recognize US credit cards -... Toon meer
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Lees wat reviewers zeggen
. We called we only speak spanish unfortunately they dont have bilingual representive because its over seas not in usa , probably india or pakistan . they booked a flight without confirming the flight... Toon meer
Farran was very professional and helpful with booking my Daughter's fright he was very patient and caring about my concerns. I was unable to talk well He was very patient and walked me through my book... Toon meer
Marcus helped me out and he was very thoughtful. He realized that they used an incorrect email address so that i would not receive their intended email. Also he realized that it was not my credit card... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
eBookTrip offers Flight booking, cheap air tickets of international & domestic airlines. Get best travel deals for air tickets. Find guaranteed lowest airfares for all flights.
Contactgegevens
Verenigde Staten
- +1(800) 404-0025
- query@ebooktrip.com
- ebooktrip.com
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good and understandable
It was very easy to have communication…
It was very easy to have communication with the person on the phone.
Brandon was quick and took care of the…
Brandon was quick and took care of the situation
He was really good and helped me…
He was really good and helped me because I was upset at first at my original price was 138 and it went up to $190 but I guess that’s better than paying more at a later date so he did a good job make sure he gets a raise
Brandon went above and beyond trying to…
Brandon went above and beyond trying to help me with the tickets and correcting the error I made. He was pleasant to work with.
Bad customer service and terrible…
Bad customer service and terrible communication!! You can’t get any cancellation fee if you cancel the ticket. I will never book through them again!! Very disappointing.

Antwoord van ebooktrip
The agent helped me with a discount…
The agent helped me with a discount after the app quoted me a price that was bot available.
Great Service
The customer service agent was very patient with me and she was well versed on the services provided.
Katherine (1033) was wonderful
Katherine (1033) was wonderful. She explained everything very clearly and always let me know what was going on. We got the problem fixed in about 15 minutes!
Jenny At extension 1019
Jenny At extension 1019. was amazing. I especially loved her ability to work with me in a patient and kind way. She was extremely patient and understanding.
Levey Thomas is helping me out with my…
Levey Thomas is helping me out with my issue thank you so much appreciate your help
Well I first spoke with richard number…
Well I first spoke with richard number 1034. He was very polite. I must say I was not as polite as I should have been due to my stress level. But he brought it down was very Informative. Did everything he could for me,
And I was grateful for that, The next day I called back and I spoke with lucas number 1067, He was so very polite. He was very, very helpful. He kept me calm. He did everything to help me get what I needed in order to get the flight that I needed to come home. He understood me. He sympathized with me and he was patiently. Got exactly what I needed, I will recommend this website again as long as I make it home and I make a flight,
Great experience to book a trip
Hello,
Had a Great experience to book my trip, 2nd time in the row, great live and pleasant helping people,
Spoke to Mr. Levy, he helped me with booking my trip, very thankful to him, he made my booking plans 100% easy,
Very highly recommend to call eBooktrip, with all you booking needs,
Kind Regards,
David
On Nov
On Nov. 10, 2023 I had purchased flight tickets for my grandson's trip. A problem occurred with the price of the tickets. Employee Marcus was the person that caught my call. He proceeded to calm my concerns, he was courteous and very knowledgeable, he went above and beyond to assist me to resolve my situation and finally correct it and I got my tickets. I would refer your agency to the community if they want honorable and helpful staff.
Mary Edna Garza
The ease of making the reservation and…
The ease of making the reservation and the follow up of the customer service when there were problems. They would have gotten a 5 star except what they advertised on pricing was not accurate. The final price was about 1/3 higher than what was initially quoted.
Asher Vinson was polite
Asher Vinson was polite, punctual and very detailed and his responses. You are very fortunate to have someone like this as part of your team. I would use your company again.
Tom luis was courteous and gave me…
Tom luis was courteous and gave me great service.
Thank you Tom
Customer service
Katherine was very understanding as…
Katherine was very understanding as well as helpful. She gave me a list of options as well as made sure I was comfortable with the option. Also, she was great overall...
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