ebooktrip Reviews 418

It was very easy to have communication with the person on the phone.

Brandon was quick and took care of the situation

Quick and also good at making any alterations if needed

He was really good and helped me because I was upset at first at my original price was 138 and it went up to $190 but I guess that’s better than paying more at a later date so he did a good job make sure he gets a raise

Brandon went above and beyond trying to help me with the tickets and correcting the error I made. He was pleasant to work with.

Bad customer service and terrible communication!! You can’t get any cancellation fee if you cancel the ticket. I will never book through them again!! Very disappointing.

The agent helped me with a discount after the app quoted me a price that was bot available.

The customer service agent was very patient with me and she was well versed on the services provided.

Katherine (1033) was wonderful. She explained everything very clearly and always let me know what was going on. We got the problem fixed in about 15 minutes!

Jenny At extension 1019. was amazing. I especially loved her ability to work with me in a patient and kind way. She was extremely patient and understanding.

Levey Thomas is helping me out with my issue thank you so much appreciate your help

Well I first spoke with richard number 1034. He was very polite. I must say I was not as polite as I should have been due to my stress level. But he brought it down was very Informative. Did everything he could for me,
And I was grateful for that, The next day I called back and I spoke with lucas number 1067, He was so very polite. He was very, very helpful. He kept me calm. He did everything to help me get what I needed in order to get the flight that I needed to come home. He understood me. He sympathized with me and he was patiently. Got exactly what I needed, I will recommend this website again as long as I make it home and I make a flight,

Hello,
Had a Great experience to book my trip, 2nd time in the row, great live and pleasant helping people,
Spoke to Mr. Levy, he helped me with booking my trip, very thankful to him, he made my booking plans 100% easy,
Very highly recommend to call eBooktrip, with all you booking needs,
Kind Regards,
David

On Nov. 10, 2023 I had purchased flight tickets for my grandson's trip. A problem occurred with the price of the tickets. Employee Marcus was the person that caught my call. He proceeded to calm my concerns, he was courteous and very knowledgeable, he went above and beyond to assist me to resolve my situation and finally correct it and I got my tickets. I would refer your agency to the community if they want honorable and helpful staff.

Mary Edna Garza

The ease of making the reservation and the follow up of the customer service when there were problems. They would have gotten a 5 star except what they advertised on pricing was not accurate. The final price was about 1/3 higher than what was initially quoted.

Asher Vinson was polite, punctual and very detailed and his responses. You are very fortunate to have someone like this as part of your team. I would use your company again.

Tom luis was courteous and gave me great service.
Thank you Tom

Katherine was very understanding as well as helpful. She gave me a list of options as well as made sure I was comfortable with the option. Also, she was great overall...