Eco Happy Reviews 340

Excellent customer service. Highly recommended Boiler service was 1st class.

Had a recent boiler service with Eco Happy, excellent communication and a good customer service

I needed a service for my new boiler. Louise arranged an appointment on Tuesday 3rd February. I was very busy on that day. The engineer David Bartlett arranged the service around my times. David was professional, friendly and without much fuss checked the boiler and emailed his report.

The service was booked easily, and the engineer turned up at the agreed date and time. He was polite and professional. The service report was automatically sent by email for my records a few days later. Would recommend.

I Recently ordered and had a new boiler installed through Ecohappy. The engineer who installed the boiler did a very poor job indeed. Lots of shortcuts were taken to get it done as quick as possible, and the area around the boiler where the old one had been removed was left an unsightly mess, with no attempt made to repair the unnecessary cosmetic damage he caused. The flu from the old boiler was also just left discarded to the side of my property.

The worst part is that Ecohappy support have refused to acknowledge any of the issues I raised with the install (Magnetic filter put in wrong place/system flush done incorrectly/no inhibitor added to the system afterwards). All I received was an email of nonsensical excuses, and a cut and paste of their T&C's. I replied to this email and now feel I'm simply being ignored.

I really wish I had opted to pay that little bit extra to a company who would have done a decent job, and if the after sales support is needed, wouldn't just fob me off like Ecohappy have done.

Annual Boiler Service
Gas engineer turned up on time and carried out service efficiently.
I did have to contact the company several days later to get a copy of the report, so it would be helpful to get the report the next day.

The guy that came from Eco Happy was on time and very thorough with our boiler service. This is the first time Eco Happy have taken over our boiler service and would highly recommend.

The engineer arrived, very polite, he serviced my boiler. He gave us advice on how to keep costs down. Overall an excellent service.

Excellent service from Eco Happy and the assigned engineer.
The engineer confirmed the appointment beforehand and kept me informed. The boiler service was conducted with very little disruption and no mess. 10/10 a very satisfied customer.

Eco Happy have been first rate as a provider servicing my boiler. This has come down to the high level of communication. Making sure everything is booked checking someone is going to be in. The boiler engineer calling before he arrives. Checking all went well afterwards. I could not be happier! Thank you Eco Happy!

Great service. Easy to book, timely response and engineer was very professional. Done a good job.

Fast reasonably priced service. And the gas engineers were top notch.

Great boiler service. Came when they said they would and kept us informed. Service dealt with efficiently, and certificate received promptly via email.

Great service. First time with them since they took over boiler centrals service plan and was really smooth, contacted me when they said they would and engineer was great on the day. No issues at all

The service was done on time, with no mess or disruption. The engineer was nice and friendly, and so we're the office staff.

Had boiler serviced, very professional and thorough

Arranged for annual boiler inspection for 2025 and the engineer arrived promptly and serviced the appliance with due professional care and attention. Very pleased with the service provided.

Best ever company thank you so much great installation

Great boiler service. Quick, professional and friendly tradesman.