Eco Haus Solutions Reviews 

127
•
TrustScore 3.5 uit 5

3,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had the glass replaced and new handles fitted to my original patio door. When they first came out l was going to have a new patio door fitted but they didn't lie to me they suggested I have the new... Toon meer

Beoordeeld met 1 van de 5 sterren

Ref 6903. As I have previously posted on this site my £250 deposit has still not been refunded they have all the details they requested through your selves I wonder how many other people they have r... Toon meer

Beoordeeld met 4 van de 5 sterren

The gentlemen were lovely. Clean and tidy. The windows look amazing but i changed the colour of the frames, this meant that where there was some stone missing from around the window which i hadn't not... Toon meer

Beoordeeld met 5 van de 5 sterren

First thing, arrival time, accurate to within 5 minutes. Setting up workspace, done with no fuss, large clean sheet covering floor and adjacent furniture. Removing one of original fr... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dubbelglaszetter

Geschreven door het bedrijf

Crafted for Clarity. Built for Efficiency. Styled for Life. At www.EcoHaus.Solutions we design and install double glazing that combines timeless beauty with intelligent engineering. Eco Haus Solutions Ltd (t/a Eco Haus), company no. 16527712, registered office: 66 Paul Street, London EC2A 4NA. Freephone number: 0800 802 1250.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

127 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,5

Alle reviews

(127)

127 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very speedy service from assessment of…

Very speedy service from assessment of need for new windows until delivery and installation. Installers efficient and worked well as a team. Contacted by company at every step of process to confirm dates and seek feedback on satisfaction with work carried out

19 mei 2026
Logo Eco Haus Solutions

Antwoord van Eco Haus Solutions

Dear Mrs Rawdon, thank you for your feedback on your experience, it's great that things went well and our fitters Adam and the team will appreciate your comments.
Kind regards,
Eco Haus
www.EcoHaus.Solutions

Beoordeeld met 1 van de 5 sterren

How are these people still trading??

My elderly mother was persuaded to have a survey on her home and pay a deposit that increased 200% when making payment. The work did not need doing and she cancelled the following day and has still not received her deposit back. She has emailed almost every day requesting an update on her money but either gets no response or just a regurgitated version of the same one i.e. we will chase up with our accounts team or director
She just wants her money returned

20 mei 2026
Review zonder uitnodiging
Logo Eco Haus Solutions

Antwoord van Eco Haus Solutions

Dear writer, we're sorry this didn't sound correct but we needed to identify if it links to anything on our system as you didn't provide any other details and you are not a customer.
Unfortunately as you didn't reply to the email we sent you via Trustpilot requesting more details we were not able to help.
Regards,
Eco Haus
www.EcoHaus.Solutions

Beoordeeld met 5 van de 5 sterren

Nice and professional staff

Nice and professional staff, came in and out to conduct a test and I managed to save half off my previous bill so I’m buzzing

16 mei 2026
Review zonder uitnodiging
Logo Eco Haus Solutions

Antwoord van Eco Haus Solutions

Thanks for your review Seb, great to know they made a good impression.
Kind regards,
Eco Haus
www.EcoHaus.Solutions

Beoordeeld met 5 van de 5 sterren

Efficient and very friendly

Efficient and very friendly . Explained everything in detail

6 mei 2026
Logo Eco Haus Solutions

Antwoord van Eco Haus Solutions

Dear Jill, thank you for your 5-star review, we are really happy you've had a good experience with us and that Steve and the fitting team did a good job for you.
Kind regards,
Eco Haus
www.EcoHaus.Solutions

Beoordeeld met 5 van de 5 sterren

A helpful company

Operatives arrived on time and didn't waste time getting on with the work. Pleasant people who one felt wanted to do the job correctly.
Only glitch was a price quote inadvertently entered wrong but put right when noticed - and Customer Service checked with me to make sure.
All OK thanks.

6 mei 2026
Logo Eco Haus Solutions

Antwoord van Eco Haus Solutions

Thank you for your helpful review, we are very happy your experience was good and that you've rated our customer service so highly in resolving any issues and delivering a service you're satisfied with. Paul and the install team will also appreciate your review, thank you.
Kind regards,
Eco Haus
www.EcoHaus.Solutions

Beoordeeld met 5 van de 5 sterren

Windows very efficient from week 1…

Windows very efficient from week 1 ,front door just finishes the look off.

3 maart 2026
Review zonder uitnodiging
Logo Eco Haus Solutions

Antwoord van Eco Haus Solutions

Thank you for your feedback, it's great to know you had a good experience and if we can help again in future do get in touch.
Kind regards,
Eco Haus
www.EcoHaus.Solutions

Beoordeeld met 1 van de 5 sterren

If I could give this ‘company’ a zero I…

If I could give this ‘company’ a zero I would. But you can’t do here goes, oh and this will more than likely be deleted because that’s what you do with posts that show this company for what they are. My Vulnerable 91 year old Mum had a visit off and ‘salesperson’ who then talked her into signing up for new glass in UPVC windows that were 40 years old. Next problem he had her sign two cheques, he filled one in and said he’d torn the second one up, no evidence of this in any of her bins!!! And then when we manage to get both cheques cancelled they then keep phoning her. To top it all off we then had a phone call off them asking for my Dad, who has been deceased for over two years!! I really wish something could be done about companies like this. They seem to prey on the Elderly and Vulnerable!!

4 maart 2026
Review zonder uitnodiging
Logo Eco Haus Solutions

Antwoord van Eco Haus Solutions

Dear Jackie, we're sorry this just didn't sound right at all and we needed to identify if it in fact links to anything at all on our system, so we sent you an email via Trustpilot requesting more information for us to investigate. But unfortunately as you didn't reply we were not able to help and we are investigating these recent bad reviews that appear to be targeting the company.
Regards,
Eco Haus
www.EcoHaus.Solutions

Beoordeeld met 1 van de 5 sterren

AVOID

If I could rate this heavy selling tactic company ZERO stars I would, their tactic of trying repeatedly trying to sell my 90 year old vulnerable Mother who suffers with Dementia products that are over priced and not required is appalling. steer clear

27 april 2026
Review zonder uitnodiging
Logo Eco Haus Solutions

Antwoord van Eco Haus Solutions

Dear Phill Bowler, this doesn't sound correct and we will need to identify and confirm whether this links to anything on our system so we've emailed you through Trustpilot asking for more information. Please reply to that email with information including Order Number and Name to help us to investigate.
Regards,
Eco Haus
www.EcoHaus.Solutions

Beoordeeld met 1 van de 5 sterren

1 star cos can't give none

1 star cos can't give none, Very heavy sales tactics to a vulnerable 90 year old with dementia & limited eyesight, sales rep even signed to say she didn't require an advocate & wrote cheque for deposit for her too as she can't!! Emailed company and got no response at all to my complaint, thankfully bank cancelled the cheque. Still keep constantly phoning her despite us asking them not to!!!

9 maart 2026
Review zonder uitnodiging
Logo Eco Haus Solutions

Antwoord van Eco Haus Solutions

Dear T W, this doesn't sound correct but we aren't able to identify or link this to anything so we've emailed you through Trustpilot asking for more information. If you could please check you have the right company and reply to the email with the relevant information such as Order Number and Name, that will enable us to investigate.
Regards,
Eco Haus
www.EcoHaus.Solutions

Beoordeeld met 3 van de 5 sterren

The window units that were replaced…

The window units that were replaced were great and the fitters were fast and cleared up after them.
The sales person who called initially sold me a package, clean the upvc frames and refurbish windows. The representative who made the appointment with me said that the fitters would be here 2 hours or thereabouts but they were here for 40 minutes. I am happy with what they did but did not get the clean etc as I expected.

4 april 2026
Logo Eco Haus Solutions

Antwoord van Eco Haus Solutions

Dear Mrs Thompson, thank you for your feedback and we're glad you're happy with what our fitters Steve and install team did, however we are looking into what you've mentioned about the frame clean and in the meantime for any concerns please do give us a call.
Regards,
Eco Haus
www.EcoHaus.Solutions

Beoordeeld met 1 van de 5 sterren

I’m very upset with this company I have…

I’m very upset with this company I have tried several times to ask for my deposit back and they seem not to want to refund me. I have rights for a cooling off from their pushy sales team. The real character of a genuine company comes to bear if you have a change of mind they would be gracious and do the right thing. I’m being lead a merry dance for my refund. Avoid at all costs.
Thank you!

24 april 2026
Review zonder uitnodiging
Logo Eco Haus Solutions

Antwoord van Eco Haus Solutions

Dear Brian Hurst, we were sorry to read this but unable to link your name to any order on our system so please check you have the correct company, also as you have not given any other information and not replied to our email from Trustpilot asking for more details, we have unfortunately not been able to help.
Regards,
Eco Haus
www.EcoHaus.Solutions

Beoordeeld met 5 van de 5 sterren

The workmen where very good and very…

The workmen where very good and very efficient. They were very tidy and both worked well together.

15 april 2026
Logo Eco Haus Solutions

Antwoord van Eco Haus Solutions

Thank you George, Adam and the install team will really appreciate your feedback and we're very happy you had a good experience.
Kind regards,
Eco Haus
www.EcoHaus.Solutions

Beoordeeld met 5 van de 5 sterren

Highly recommended

Workmen punctual and friendly.
Cleaned up BEAUTIFULLY when they'd finished, not a speck of dust anywhere!

13 april 2026
Logo Eco Haus Solutions

Antwoord van Eco Haus Solutions

Dear Mr & Mrs Coleman, we are delighted to know how things went with your order and read your high praise of our fitters, we aim to please and we're glad you are.
Kind regards,
Eco Haus
www.EcoHaus.Solutions

Beoordeeld met 5 van de 5 sterren

First class window fitting.

First thing, arrival time, accurate to within 5 minutes.
Setting up workspace, done with no fuss, large clean
sheet covering floor and adjacent furniture.
Removing one of original frames proved to be a problem due to internal mechanical failure, but taken out another way, all removals carried out quickly and cleanly. New windows fitted and tested, found ok. Job well Done.

17 april 2026
Review zonder uitnodiging
Logo Eco Haus Solutions

Antwoord van Eco Haus Solutions

Dear Vic, we appreciate your feedback, happy to learn that any issues were taken care of quickly and you've rated it a 5-star job well done.
Kind regards,
Eco Haus
www.EcoHaus.Solutions

Beoordeeld met 5 van de 5 sterren

Excellent service.

The workmen that did the work were very polite and professional. I have been told by family members that the job is very well done with a good finish. Will certainly use them again

13 april 2026
Review zonder uitnodiging
Logo Eco Haus Solutions

Antwoord van Eco Haus Solutions

Thanks for your comments, we are happy to read you've had a great experience and found our staff pleasant and professional, hope to see you again.
Kind regards,
Eco Haus
www.EcoHaus.Solutions

Beoordeeld met 4 van de 5 sterren

Good work

Good work , arrived in good
Time and very efficient.

6 april 2026
Logo Eco Haus Solutions

Antwoord van Eco Haus Solutions

Thanks for your feedback, we're happy to know our fitters Anthony and the team did a good job for you and if we can help again just give us a call.
Kind regards,
Eco Haus
www.EcoHaus.Solutions

Beoordeeld met 5 van de 5 sterren

The workmen who installed my windows…

The workmen who installed my windows were punctual, polite and professional. They were also very clean and left everything perfect. I was very pleased with the result

16 april 2026
Logo Eco Haus Solutions

Antwoord van Eco Haus Solutions

Dear Ann, thank you for sharing how you felt about our company's staff and service, we're very happy you found our fitters Joe and Dan and the team to be respectful and professional, and they always leave everything nice and tidy. We hope you're enjoying your new A-grade glass units and wish you all the best.
Kind regards,
Eco Haus
www.EcoHaus.Solutions

Beoordeeld met 5 van de 5 sterren

The lads were very quick doing the job…

The lads were very quick doing the job no mess spot on recommend them

9 april 2026
Logo Eco Haus Solutions

Antwoord van Eco Haus Solutions

Dear Roy, thank you for your feedback, we appreciate your opinion on our staff and service.
All the best,
Eco Haus
www.EcoHaus.Solutions

Beoordeeld met 2 van de 5 sterren

It's to late now but made a big mistake…

It's to late now but made a big mistake with windows, got rushed into it and found out I could of got cheaper with frames , Still getting drafts and got finance with these so going to take me 6yrs to pay off 🤨i should of waited for my daughter to come home before signing up but he rushed me so not happy plus measured wrong in the first place had to come bk , now in debt for 6yrs I'm fuming with myself, so not happy your guy is to pushy and I have my first Grandchild on the way daughter and partner live with me so I wanted the house warm think your very expensive just for glass

10 maart 2026
Logo Eco Haus Solutions

Antwoord van Eco Haus Solutions

Dear Karen, we always appreciate feedback and we're sorry you felt this afterwards following your installation of A-grade glass units in March - we'll look into it as something's maybe amiss in this description but in the meantime please do give us a call if there's anything we can help with.
All the best,
Eco Haus
www.EcoHaus.Solutions

Beoordeeld met 5 van de 5 sterren

Friendly and efficient

Arrived as arranged, friendly salesman, surveyor and fitter. Efficient and tidy, would recommend.

30 maart 2026
Review zonder uitnodiging
Logo Eco Haus Solutions

Antwoord van Eco Haus Solutions

Thank you Miss O, feedback is very much appreciated.
All the best,
Eco Haus
www.EcoHaus.Solutions

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer