I had the glass replaced and new handles fitted to my original patio door. When they first came out l was going to have a new patio door fitted but they didn't lie to me they suggested I have the new... Toon meer
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Ref 6903. As I have previously posted on this site my £250 deposit has still not been refunded they have all the details they requested through your selves I wonder how many other people they have r... Toon meer
The gentlemen were lovely. Clean and tidy. The windows look amazing but i changed the colour of the frames, this meant that where there was some stone missing from around the window which i hadn't not... Toon meer
First thing, arrival time, accurate to within 5 minutes. Setting up workspace, done with no fuss, large clean sheet covering floor and adjacent furniture. Removing one of original fr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Crafted for Clarity. Built for Efficiency. Styled for Life. At www.EcoHaus.Solutions we design and install double glazing that combines timeless beauty with intelligent engineering. Eco Haus Solutions Ltd (t/a Eco Haus), company no. 16527712, registered office: 66 Paul Street, London EC2A 4NA. Freephone number: 0800 802 1250.
Contactgegevens
Verenigd Koninkrijk
- 0800 802 1250
- ecohaus.solutions
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Very speedy service from assessment of…
Very speedy service from assessment of need for new windows until delivery and installation. Installers efficient and worked well as a team. Contacted by company at every step of process to confirm dates and seek feedback on satisfaction with work carried out

Antwoord van Eco Haus Solutions
How are these people still trading??
My elderly mother was persuaded to have a survey on her home and pay a deposit that increased 200% when making payment. The work did not need doing and she cancelled the following day and has still not received her deposit back. She has emailed almost every day requesting an update on her money but either gets no response or just a regurgitated version of the same one i.e. we will chase up with our accounts team or director
She just wants her money returned

Antwoord van Eco Haus Solutions
Nice and professional staff
Nice and professional staff, came in and out to conduct a test and I managed to save half off my previous bill so I’m buzzing

Antwoord van Eco Haus Solutions

Antwoord van Eco Haus Solutions
A helpful company
Operatives arrived on time and didn't waste time getting on with the work. Pleasant people who one felt wanted to do the job correctly.
Only glitch was a price quote inadvertently entered wrong but put right when noticed - and Customer Service checked with me to make sure.
All OK thanks.

Antwoord van Eco Haus Solutions
Windows very efficient from week 1…
Windows very efficient from week 1 ,front door just finishes the look off.

Antwoord van Eco Haus Solutions
If I could give this ‘company’ a zero I…
If I could give this ‘company’ a zero I would. But you can’t do here goes, oh and this will more than likely be deleted because that’s what you do with posts that show this company for what they are. My Vulnerable 91 year old Mum had a visit off and ‘salesperson’ who then talked her into signing up for new glass in UPVC windows that were 40 years old. Next problem he had her sign two cheques, he filled one in and said he’d torn the second one up, no evidence of this in any of her bins!!! And then when we manage to get both cheques cancelled they then keep phoning her. To top it all off we then had a phone call off them asking for my Dad, who has been deceased for over two years!! I really wish something could be done about companies like this. They seem to prey on the Elderly and Vulnerable!!

Antwoord van Eco Haus Solutions
AVOID
If I could rate this heavy selling tactic company ZERO stars I would, their tactic of trying repeatedly trying to sell my 90 year old vulnerable Mother who suffers with Dementia products that are over priced and not required is appalling. steer clear

Antwoord van Eco Haus Solutions
1 star cos can't give none
1 star cos can't give none, Very heavy sales tactics to a vulnerable 90 year old with dementia & limited eyesight, sales rep even signed to say she didn't require an advocate & wrote cheque for deposit for her too as she can't!! Emailed company and got no response at all to my complaint, thankfully bank cancelled the cheque. Still keep constantly phoning her despite us asking them not to!!!

Antwoord van Eco Haus Solutions
The window units that were replaced…
The window units that were replaced were great and the fitters were fast and cleared up after them.
The sales person who called initially sold me a package, clean the upvc frames and refurbish windows. The representative who made the appointment with me said that the fitters would be here 2 hours or thereabouts but they were here for 40 minutes. I am happy with what they did but did not get the clean etc as I expected.

Antwoord van Eco Haus Solutions
I’m very upset with this company I have…
I’m very upset with this company I have tried several times to ask for my deposit back and they seem not to want to refund me. I have rights for a cooling off from their pushy sales team. The real character of a genuine company comes to bear if you have a change of mind they would be gracious and do the right thing. I’m being lead a merry dance for my refund. Avoid at all costs.
Thank you!

Antwoord van Eco Haus Solutions
The workmen where very good and very…
The workmen where very good and very efficient. They were very tidy and both worked well together.

Antwoord van Eco Haus Solutions
Highly recommended
Workmen punctual and friendly.
Cleaned up BEAUTIFULLY when they'd finished, not a speck of dust anywhere!

Antwoord van Eco Haus Solutions
First class window fitting.
First thing, arrival time, accurate to within 5 minutes.
Setting up workspace, done with no fuss, large clean
sheet covering floor and adjacent furniture.
Removing one of original frames proved to be a problem due to internal mechanical failure, but taken out another way, all removals carried out quickly and cleanly. New windows fitted and tested, found ok. Job well Done.

Antwoord van Eco Haus Solutions
Excellent service.
The workmen that did the work were very polite and professional. I have been told by family members that the job is very well done with a good finish. Will certainly use them again

Antwoord van Eco Haus Solutions

Antwoord van Eco Haus Solutions
The workmen who installed my windows…
The workmen who installed my windows were punctual, polite and professional. They were also very clean and left everything perfect. I was very pleased with the result

Antwoord van Eco Haus Solutions
The lads were very quick doing the job…
The lads were very quick doing the job no mess spot on recommend them

Antwoord van Eco Haus Solutions
It's to late now but made a big mistake…
It's to late now but made a big mistake with windows, got rushed into it and found out I could of got cheaper with frames , Still getting drafts and got finance with these so going to take me 6yrs to pay off 🤨i should of waited for my daughter to come home before signing up but he rushed me so not happy plus measured wrong in the first place had to come bk , now in debt for 6yrs I'm fuming with myself, so not happy your guy is to pushy and I have my first Grandchild on the way daughter and partner live with me so I wanted the house warm think your very expensive just for glass

Antwoord van Eco Haus Solutions
Friendly and efficient
Arrived as arranged, friendly salesman, surveyor and fitter. Efficient and tidy, would recommend.

Antwoord van Eco Haus Solutions
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