Avoid this company.
Avoid this company.
I ordered a swimming pool on 12 July 2026 and paid £273.49. I was promised delivery within 5–8 business days, but the order was never dispatched and I was never given a tracking number.
I contacted the company repeatedly and received different excuses and changing explanations. Eventually, they confirmed that my order had been cancelled and promised a refund within 2–3 days. However, the refund was still not processed promptly, and they delayed sending the cancellation confirmation to Klarna, creating even more problems.
I had to spend a huge amount of time contacting the merchant and Klarna and providing evidence of everything. The whole experience was extremely stressful, frustrating and completely unacceptable.
I would give ZERO stars if possible. In my personal experience, this is one of the worst companies I have ever dealt with online. I strongly advise people to be extremely careful before ordering from this company.








