Have not received item, no email to give any information on item or when to be delivered, very poor
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Lees wat reviewers zeggen
Good reviews when their are no problems are ten a penny, you only ever really find out what kind of company you've dealing with when something goes wrong. Well a full five stars for EDC warehouse's c... Toon meer
Received on time and nicely packaged. It seemed a little small when I opened the box but after carrying it for a while (I work in a warehouse) I have realised it is absolutely perfect in size. It fit... Toon meer
Recently ordered a small knife that was log jammed in the post.. I contacted the seller who immediately told me if my purchase did not arrive by the next day a full refund or another replacement wou... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
All things Everyday Carry (EDC). A large and growing selection of various exceptional EDC knives, tools, gadgets and more designed to compliment your Everyday Carry. Knives: UK friendly carry pocket knives with sharp blades and friendly designs. Perfect for day to day utility tasks and all are perfectly UK legal carry! Tools: Multitools, keyring gadgets and other useful tools suitable for your daily rotation. Pens: Small selection of EDC pens designed from tough materials and designed to write in all conditions. Wallets: What is more EDC than a wallet? Something you have with you everyday! We have a great range of affordable wallets to carry your cash and cards. Accessories: Huge range of EDC accessories ranging from trays, through gadgets, bottle openers and fidget items. Excellent quality way to accessorize your life. Bags: Backpacks and carry pouches with tons of storage space for your utility carry and day-to-day use.
Contactgegevens
The Generator Quay House, The Gallery Kings Wharf, The Quay, EX2 4AN, Exeter, Verenigd Koninkrijk
- sales@edcwarehouse.co.uk
- edcwarehouse.co.uk
4,0
Goed
126 reviews
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Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Don’t even tell u how to close it now I…
Don’t even tell u how to close it now I slashed my hands doing it
20 april 2024
Antwoord van EDC Warehouse
Good Morning, I'm sorry to hear you've struggled to understand how the product you've purchased operates. We do have blog posts on the site that explain how the various types of knives work. Everything on EDC Warehouse is a slipjoint knife, which is clearly stated throughout the site.
To close a slipjoint, you just need to fold the blade toward the handle. There will be some tension holding the blade in place, but no lock, as this is what means our knives are 'UK Legal'.
If you're still struggling to use your product, please get in touch and we'll be happy to explain in more detail based on the exact product you've purchased.
Thank you.
EDC everything you need
All your EDC needs on one website.. Ordered three items, 2 EDC folders and a tactical pen.. All delivered with no problem.. very happy with products and service and will be using again.. Hope to see more wild camping and bushcraft items in the future..
28 maart 2024
Antwoord van EDC Warehouse
Thank you so much for the review! I'm really glad to hear that. I'm absolutely open to getting more of that kind of thing in, if you have any specific suggestions, drop me an email and I'll see if I can find a supplier. :) Thank you!
Satisfied
Satisfied I got a refund.
3 weeks later after I complained of not receiving my order, Paul, the owner contacted me and apologised. He didn't realised that I didn't get my order, it looks like it got lost in the post :(. I got a refund.
I would have liked a replacement of what I ordered as I needed it, but they didn't have any left in stock.
R Low
14 maart 2024
Antwoord van EDC Warehouse
[EDIT]
Thank you so much for updating the review. I'm glad we got it all sorted out in the end.
When we get these back in stock again, I'll send you a message. Thank you!
-----------------
Looks like your delivery address is incorrect too which explains the non-delivery. Please get in touch asap. Thank you!
--------------------------
Hi there - I'm really sorry to hear you had an issue, could you get back in touch with us please, as I've replied personally to all emails in my inbox, it's possible it's gotten lost? You can reach us on sales@edcwarehouse.co.uk
(I've also sent you an email just now - and I'll give you a call shortly if we don't hear from you)
Thank you!
Fantastic company
Fantastic company. Good range, good prices and quick delivery.
I was very pleased.
2 maart 2024
Great company, great communication. 5*
Great customer service, excellent communication and products arrived well packaged and promptly. Highly recommend. I'd like to thank Paul at EDC Warehouse personally for his customer service, much appreciated.
6 maart 2024
Review zonder uitnodiging
Great customer service!
Asked to get delivery out asap for present and it was no issue, stellar customer service :)
12 februari 2024
Review zonder uitnodiging
Great selection of affordable items.
Email responses fast and informative.
Told item on Royal Mail 48 hrs, but it took 6-days to arrive! Just before I was going to chase...
1 februari 2024
Excellent company that I’ve used many…
Excellent company that I’ve used many times. Great value and service
27 januari 2024
Good products, prices and delivery.
A nice little product which was very reasonable in price and quickly delivered. Well done!
17 januari 2024
Antwoord van EDC Warehouse
Thank you so much for the review! As a small business, they're so important to us, so thank you for taking the time! :)
Great range of products and excellent…
Great range of products and excellent service.
28 december 2023
Antwoord van EDC Warehouse
Thank you so much for the kind review! We really appreciate it!
Paul @ EDC Warehouse.
Antwoord van EDC Warehouse
Thank you so much for the review - it's really appreciated!
Paul @ EDC Warehouse.
All just fine!
17 december 2023
Quality product
Quality product, securely packaged, promptly despatched. Evri (once again) spoiled the transaction, hence only three stars.
29 november 2023
Antwoord van EDC Warehouse
Hi there,
I'm glad to hear you're happy with the product and the packaging - but I'm a little confused, we shipped this with Royal Mail, not Evri - is this review for EDC Warehouse, or another delivery? Either way, thank you for the feedback and have a great Christmas! :)
Kind Regards,
Paul
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