We had our boiler serviced, and the engineer spotted a few issues, which he identified and fixed quickly. He was extremely helpful and knowledgeable, took the time to explain everything clearly, an... Toon meer
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Lees wat reviewers zeggen
Fantastic service, easy to book. Great customer service from Elle. I received my certificate within 24 hours of the check taking place. Price also reasonable. Will use again in the future.
Excellent from start to finish! Easy to book an appointment, with a good selection of dates and times. Confirmation of appointment came through immediately, and a reminder the day before. Very good cu... Toon meer
Have been using Efficient Home Energy for gas and boiler checks, great service overall. They found an issue on my boiler recently, were clear on what needed to be done and fixed it promptly at a reaso... Toon meer
Bedrijfsgegevens
- Elektricien
- ook in
- Airconditioning aannemer
- Elektrotechnisch installatiebedrijf
- Gasingenieur
- Leverancier van apparatuur voor zonne-energie
- Zonne-energiebedrijf
Geschreven door het bedrijf
Welcome to EFFICIENT HOME ENERGY – your dedicated partner for comprehensive Landlord Certificates. With a distinct focus on the certification and meticulous upkeep of both Gas and Electrical installations, we take pride in ensuring the safety, compliance, and efficiency of your property investments. Our commitment to excellence, combined with a team of specialised experts, makes us your trusted choice for all your certification needs. Step into a world of worry free property management with EFFICIENT HOME ENERGY. Your safety, our priority. Our comprehensive range of services includes: ------------------------------------ - Electrical Certificates - Complete Electrical Repairs - Troubleshooting and Remedial Electrical Work - New Electrical Installations - Fuse Box Upgrades - Portable Appliance Testing (PAT) - Fire Alarm Installations - Solar Panel Installations - Air Conditioning Servicing - Air Conditioning Installation - Fire Alarm Certificates - Energy Performance Certificates - Emergency Lighting Certificates - Fire Risk Assessments - Gas Safety Certifications
Contactgegevens
149B Masons Hill, BR2 9HW, BROMLEY, Verenigd Koninkrijk
- 02034881899
- info@efficienthomeenergy.uk
- efficienthomeenergy.uk
4,7
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I got a deal on promotion
I got a deal on promotion. Good service. Quick response on all queries and efficiently completed.
23 december 2025
Review zonder uitnodiging
Antwoord van Efficient Home Energy
Really appreciate your review, it means a lot Pradip!
Fast, Flexible & Reliable Certificate Service
Super convenient and reliable service. They were flexible with scheduling, arrived on time, and worked very efficiently. After completing the gas and electricity certificate tests, they sent the results promptly. Highly recommend!
10 januari 2026
Review zonder uitnodiging
Antwoord van Efficient Home Energy
Thank you Khaled! We’re thrilled you’re pleased.
Great service from a respectable…
Great service from a respectable company with the most helpful admin team. Mona, William, Josh and Lydia, thank you for your prompt responses.
14 januari 2026
Review zonder uitnodiging
Antwoord van Efficient Home Energy
Thanks for taking the time to leave a review Asia !
Efficient is really efficient indeed
Efficient is really efficient indeed! Timely submission of reports and certificates, apart from the slight scheduling of appointment, everything else went smoothly afterwards.
12 januari 2026
Review zonder uitnodiging
Antwoord van Efficient Home Energy
We’re so glad you’re happy, thanks for sharing!
Antwoord van Efficient Home Energy
Thank you for your support and kind words Lion!
Easy to book
Easy to book. Simple pricing structure at reasonable rates. Recommended and I will use the again.
18 december 2025
Review zonder uitnodiging
Antwoord van Efficient Home Energy
Much appreciated! Happy to have helped Cliff !
Professional service at a competitive…
Professional service at a competitive price.
9 januari 2026
Review zonder uitnodiging
Antwoord van Efficient Home Energy
Thanks Tudor! We love hearing feedback like this
Excellent service for gas certificates and EICR
Efficient home energy were really helpful, quick and efficient to get me gas certificates and EICR for two of my properties. I appreciate how quickly they were able to do this as December is a busy month.
19 december 2025
Review zonder uitnodiging
Antwoord van Efficient Home Energy
Thanks so much! 😊
I’ve used this company for the last two…
I’ve used this company for the last two years and intend to use them again next year. I like the fact that prices are realistic and not over-inflated. I’ve also found that the engineers turn up during the 3 hour time slot stated and I’m not hanging about all day. Their workmanship has to date been excellent, something I always pay attention to.
8 januari 2026
Review zonder uitnodiging
Antwoord van Efficient Home Energy
Really appreciate it Steve ! Thank you
Fast service
8 januari 2026
Review zonder uitnodiging
Antwoord van Efficient Home Energy
Thanks! Glad you’re happy Leuan!
Positive review
Prompt, nice to engage with, always excellent service
8 januari 2026
Review zonder uitnodiging
Antwoord van Efficient Home Energy
Thank you, that means a lot!
Good fine great
5 januari 2026
Review zonder uitnodiging
Antwoord van Efficient Home Energy
Thanks! Happy we could help Daniel !
Very efficient service
Very efficient service. On time and di the job as requested
5 januari 2026
Review zonder uitnodiging
Antwoord van Efficient Home Energy
So glad you’re pleased, thanks Adrian !
Great service from start to finish
Great service from start to finish. Very professional, punctual, and explained everything clearly. Gas certificate completed quickly and efficiently. Would definitely recommend.
6 januari 2026
Review zonder uitnodiging
Antwoord van Efficient Home Energy
Thanks for the great review Arturo!
Highly Recommend Efficient Home Energy Ltd
Friendly customer service, very helpful and patient. Truly appreciate the assistance in installing the new hob and for the EICR.
13 januari 2026
Review zonder uitnodiging
Antwoord van Efficient Home Energy
Much appreciated Arthur!
Quick response to my quote
Quick response to my quote. Quick precudure . All done without delays...
I recommend it
5 januari 2026
Review zonder uitnodiging
Antwoord van Efficient Home Energy
Thanks! Really glad you’re satisfied Manuel!
Friendly and very efficient service
The admin team were very friendly and helpful.
Appointment available in a few days .
Engineer arrived promptly and paperwork came through the following day.
Couldn't have asked for more.
6 januari 2026
Review zonder uitnodiging
Antwoord van Efficient Home Energy
We’re thrilled you’re happy, thanks Hilary !
Great communication and reminders as to…
Great communication and reminders as to when my appointment was. Helpful in rescheduling for me. Engineer was efficient and got the job done. Also agreed to take his shoes off which is a plus for me! Also competitive rates.
7 januari 2026
Review zonder uitnodiging
Antwoord van Efficient Home Energy
Thank you for your feedback Anisa!
This is the worst company I have ever…
This is the worst company I have ever dealt with please do not use them! They are a scam! I paid for a power flush of four radiators. On their website they stated that they would individually flush each heater which was a lie and blaten forse advertising. Efan their head heating engineer does not communicate English well and does not know how to do the job he left the property without heating and only flushed one heater. The other staff answering the phone are very rude and unhelpful. All they have is excuses when they can't do the job they was paid to do.
19 december 2025
Review zonder uitnodiging
Antwoord van Efficient Home Energy
Mark,
We are very sorry to hear that you were unhappy with your experience.
Following your concerns being raised, our office responded promptly to acknowledge the issue and apologised for the inconvenience caused. We also offered to arrange for an engineer to return to the property to recheck the heating system, inspect the remaining radiators and carry out any further assessments required to help identify whether there were any underlying faults beyond the scope of the original power flushing service. At no point did we ignore your concerns and we genuinely attempted to resolve the matter professionally and fairly.
With regards to the power flushing service, the engineer carried out the works based on the condition of the heating system found on site at the time of attendance. Power flushing is a process designed to improve circulation and heating performance by removing sludge and debris from the system where possible. However, as outlined within our terms and standard industry guidance, power flushing cannot guarantee that all heating issues will be resolved, particularly where there are separate underlying faults, heavily blocked pipework, faulty components, or radiators that are excessively contaminated internally and potentially beyond repair.
Whilst power flushing can significantly improve many systems, there are occasions where additional repair works, replacements or further investigations are required following the service in order to fully rectify heating performance issues. We appreciate there may have been a misunderstanding regarding the process, however we do not intentionally mislead customers and we take accusations of false advertising very seriously.
We are also disappointed by the personal and inappropriate comments made regarding our engineer via email, as our staff remained respectful and professional throughout all communication and genuinely attempted to assist in resolving the matter.
Regards,
Efficient Home Energy
Awful customer service
Awful customer service. Couldn’t complete boiler inspection even though another engineer was able to & didn’t even try to resolve. Also turned up at a time I stated wouldn’t work & charged a £50 rescheduling fee without advising in advance.
17 december 2025
Review zonder uitnodiging
Antwoord van Efficient Home Energy
Hi Shirley,
Thank you for taking the time to leave your feedback.
We are genuinely sorry that you were unhappy with your experience and appreciate the opportunity to clarify the situation.
Following your complaint regarding the engineer attending during a restricted access period, we immediately acknowledged the misunderstanding and waived the £50 failed visit charge. We then prioritised rebooking the appointment for the very next day and the manager personally handled the arrangements to ensure the works could still be completed before the concierge left site.
Throughout the process, we remained in regular communication by email, confirmed revised appointment times and completed the requested works. We also accommodated requests for photographs and certification updates following completion.
We always aim to provide a professional and fair service to all customers and regret that on this occasion you felt disappointed. However, we do feel significant efforts were made to resolve the matter promptly and amicably once the issue was raised.
Kind regards,
Efficient Home Energy
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