Order number on TikTok shop: 576870693779970625 Absolute fraud of a company! I returned an order via fully tracked delivery service via Royal Mail to seller’s address given to me. Proof provided wi... Toon meer
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Lees wat reviewers zeggen
Absolute gimp on Tiktok shop with glasses, rude as anything. Asked about his concerning amount of bad reviews and clearly didn’t like that… Almost 1 in 3 reviews mentions a TV turning up smashed and t... Toon meer
Ordered iPad online during New Year holiday. Order confirmed and money taken from bank account. When nothing else heard for 2 days, emailed eFones who quickly replied and offered apologies for delay... Toon meer
Disappointed that item, an outdoor 4g aerial, had clearly been previously opened. It was not factory sealed and clearly the internal packaging had been replaced. The unit was as new, but I... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Shop the latest mobile smartphones with the price sliced into three at eFones with Klarna. With many Android phone brands on offer, including Huawei, Honor and Realme. Offering the latest software and technology in a wide variety of models and colours.
Contactgegevens
Unit 1143, Silverstone Park, Silverstone , NN12 8FU, Northamptonshire, Verenigd Koninkrijk
- 01327 858 918
- customerservice@efones.com
- efones.com
2,7
Slecht
598 reviews
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I had a great service with e-fones and…will be using them again.
I had a great service with e-fones and I will be using them again I had a problem with a sim after a phone call it was very quickly rectified the service is first class so the next time I want a new phone or router e-fones will be my first place I will look well done to the team at e-tones.
13 februari 2021
Antwoord van eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad that you were happy with our service in resolving your issue!
Kind Regards,
eFones® Team.
Excellent seller
Excellent seller. No idea why I have never found them before. Highly recommend.
12 februari 2021
Antwoord van eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad that you would recommend us!
Kind Regards,
eFones® Team.
Fast delivery and great service
Great service. Initially received the wrong item but customer service were very responsive and I received a replacement in less than 24 hours. Would definitely recommend buying direct.
12 februari 2021
Antwoord van eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad that you were satisfied with our service & delivery time!
Kind Regards,
eFones® Team.
Antwoord van eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad that you were satisfied with the delivery time!
Kind Regards,
eFones® Team.
Item was not in stock but said in stock…
Item was not in stock but said in stock when I purchased on there website I then had to chase via email to see why
the item hadn’t been dispatched they then apologised and said it was out of stock. I’m still awaiting refund.
6 februari 2021
Antwoord van eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us!
Kind Regards,
eFones® Team.
Great no problems
Great no problems, phone arrived after 4 days. All good & love my G7 pro. Thanks
3 februari 2021
Antwoord van eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us!
Kind Regards,
eFones® Team.
Bad stock level management
Placed order on Friday, got order confirmation email and then on Monday was told there was an error with stock and all my order was refunded...very disappointing! The website lacks basic management as showing proper stock levels
1 februari 2021
Antwoord van eFones.com
Hello,
Thank you for the review, this is unfortunate that your order was cancelled due to stock levels. Please accept our apologies for any inconvenience.
If you feel there is anything you want to add to this or have any further questions, please contact us here: customerservice@efones.com
Kind Regards,
Beat price and delivered as advised
Beat price and delivered as advised. Can't ask for more.
31 januari 2021
Antwoord van eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us!
Kind Regards,
eFones® Team.
It doesnt get any easier or cheaper
30 januari 2021
Antwoord van eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad you had a good & easy experience with us!
Kind Regards,
eFones® Team.
Great price and service .
27 januari 2021
Antwoord van eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad that you found our prices & service great!
Kind Regards,
eFones® Team.
Antwoord van eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us!
Kind Regards,
eFones® Team.
Antwoord van eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad that you received your order quickly!
Kind Regards,
eFones® Team.
My first online phone order
I ordered my New Realme phone on Wednesday evening and it arrived this morning (Friday). I'm still getting used to the phone but I think I'm going to like it. I've never ordered a phone online before but I think I'd order from eFones again
22 januari 2021
Antwoord van eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us and that you would order from us again!
Kind Regards,
eFones® Team.
Never used before but glad I did
I have never used this site before but I purchased a phone and they were quick and easy to use. I would use them again.
22 januari 2021
Antwoord van eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us!
Kind Regards,
eFones® Team.
Great service
Great service, different questions answered easily by the staff, phone came one day after ordering. Great phone came unopened and in perfect condition. Great communication and confirmation of order, I knew exactly where my new phone was each step of the way right down to the one hour delivery slot. Well done guys, will use you again in the future.
22 januari 2021
Antwoord van eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us!
Kind Regards,
eFones® Team.
Disappointed that item was not factory sealed
Disappointed that item, an outdoor 4g aerial, had clearly been previously opened.
It was not factory sealed and clearly the internal packaging had been replaced.
The unit was as new, but I cannot test until the associated router arrives.
At full price, I expect an BRAND NEW item.
This, I believe, was returned from an aborted install job.
Not great.
22 januari 2021
Excellent service
Excellent service. Ordered the Wednesday arrived the following day. Very efficient
22 januari 2021
Antwoord van eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad that you were satisfied with the delivery time of your order.
Kind Regards,
eFones® Team.
Service very goods ordered 10am…
Service very goods ordered 10am received 1pm next day
Thanks
21 januari 2021
Antwoord van eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad you had a good experience with us!
Kind Regards,
eFones® Team.
Very impressed with the fast delivery
Very impressed with the fast delivery. Excellent price. 1st class service.
21 januari 2021
Antwoord van eFones.com
Hello,
Thanks for the review, we appreciate the positive feedback and are glad you received your order quickly.
Kind Regards,
eFones® Team.
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