eJuiceDB Reviews 192

My issue was resolved within 24 hours. Thank you for your quick response.

I had an issue with one vape product and they were so fast solving the issue and making sure I was happy. I always order from eJuiceDB because they ship fast and prices are great. 5* company.. highly recommend them.

They are the best, great customer service super fast shipping great prices. Thank you eJuiceDB is the best online vape store.

So far, hadn't had any major issues with EJuiceDB, fortunately, as some others have had after reading reviews. Alejandra, did help me recently, and it was taken care of.

My name is Christopher. I placed an order for 4 ct. of the 6mg of Guava Peach and received 4ct. Of the 3mg instead. I ordered 6mg. Also the XXX Strawberry (non mentol) I never even received at all. Yet you took my money. The only items that I received correctly were the 4ct. Of the 6mg of the X2 Noms. Can someone get back with me about this issue that needs attention.

I have ordered several times from them and never! Had them send the wrong mg of nicotine until now. And Not! Sending my 4ct. Xxx Strawberry. They are thieves! They took over $80.00 of my money. They even have on their website that no one! can no longer call them. Only email them. Don't order big orders if you don't believe me. That's wen they keep half your order. And you won't hear from them. BEWARE! OF THIS SITE.THEY ARE THIEVES! Straight up! I'll be buying from a local tobacco store near me from now on. EjuiceDB.com rating are A 2.9 that's terrible! Scammers everywhere nowadays. Can't trust anyone anymore! Thanks A lot! For literally nothing!. I'm giving you a one star because their's no zero. EjuiceDB.com You SUCK! Buyer BEWARE! (DON'T order A Big Order) They are thieves!!!!!!!! They WILL! Keep half your order.

They have a great communications if you have any questions or concerns.eveything is as they say it is.

I have been ordering for years and never had a problem I even use the subscription service they offer and I really like that only thing I would say is with the subscription orders if juice is out of stock is there some way to notify that the subscription will be skipped otherwise love this company and service

I have never had an issue with getting any issues I may have had with eJuiceDB resolved. Alejandra is great with making sure you are satisfied with your order and will take all steps necessary to keep you happy. Only issue I have with this company is the selection of juice brands they carry, vape products and accessories. I only wish they carried more brands from others than a selected few which still gives you great choices at really great prices.

I'm not only confused by the actions of a company so frequently reviewed as having ridiculously late product delivery and poor customer service. I'm also hurt by the company's obvious apathy towards their client base and disgustingly proven poor business etiquette and lack of professionalism. Most companies when given consumer feedback via reviews seek to alter their actions or find ways to change their customers' opinions. This is one facet that easily sheds light on the greater collective of problems associated with VaperAnger, or EjuiceDB. The company's "gem" that the facet belongs to is called Unethical Relevant Business Practices and Services (URBS). This is a first for me, as not unlike most people, most businesses strive to keep positive relationships with the people they interact with. Unfortunately, with some businesses and some people, dishonesty and neglecting ethical practices mark the key to profitability. Although Google says I'm in the top ten percent of its read reviews, I am still finding myself plagued with the luck of falling into a metaphoric vat of Lobster Thermador; only to rise out of it with ashes in my mouth. I placed my order #DB2480... containing among other things, 2 bottles of Country Clouds blueberry cornbread pudding 50mg nicsalt. I received no purchase confirmation email, no appearance of my order on Route (the app they claim their orders are insured by), and the order listed in my purchase records as being "partially fulfilled". As I was very excited to see the Country Clouds products available, a taste I LOVED a few years ago that I haven't been able to find in years, I was quick to make the purchase. Only now, two days later, to see that this isn't a one-time issue for EJuiceDB or VaperAnger (another sign of companies with shady practices being name changes to avoid public acknowledgment by correlation) but a habitual occurrence. Aristotle said, in his work (Nicomachean Ethics), "We are what we repeatedly do. Excellence, then, is not an act, but a habit.” Unfortunately, EjuiceDB displays many prominent, unrefined, and overall disappointing habits. To VaperAnger, I kindly ask, Can you please stop with URBS and expedite the correct fulfillment of my order? Since the majority of the few replies I see here are made by Laura, I'll ask you. Laura, please help give me a reason to change my review.
I am glad to have heard from you all. It's really good timing too. Although I placed orders with both ejuicedb and element vape within an hour of each other on Christmas. Element Vape is in California and ejuicedb/ Vaperanger is in New York. Meaning, somehow, packages from 2700.5 miles away took 3 days to arrive with hardware (vapemod kit, an extra tank, and an extra set of coils) was in my hands in Florida; eight days before a lighter package using the same shipping company traveled 1147.29 miles. I have dyscalculia and ADHD so I don't claim to be good at math by any means or degree. Yet, even I, the man too cheap to pay expedited shipping on either package can see a disproportionate flaw in the VaperAnger, distance/ time ratio. All of that being said, I did receive my order on the 5th. So I gave an extra star each for 2 reasons. One is that the full order did arrive, albeit, a week and a half after purchase. Two being that I have the satisfaction of tasting the first nic salt I fell in love with after a couple of years of missing the flavor, long enough to feel nostalgia and elation finally tasting it again. The question about wanting to make things right, or rather your response to my original post has a glaring poignancy when taking into account that it came A. at the fortnight mark, and B. that the 5th was a Friday and it was the Monday following that it was posted. Enough time that anyone with the tracking number could verify it had been delivered. The only truly sad part is that to continue enjoying the Country Clouds Blueberry Cornbread Pudding flavor, which I am enamored with, is that it means I must either continue to purchase through VaperAnger or find a replacement if I am to continue vaping.

Still waiting on my juice..u didn't have to wait on your money

I have been a steady customer of this company for a long time and have placed many orders. They kept telling me that I had built up discount points but I was never able to access them. I emailed their support seven or eight times and never received help. Somebody there named Mafe just kept telling me I did indeed have these points built up. And now, today, the same guy tells me that I don't have any points. Don't trust this company. They are attracting customers by lying about benefits that don't exist.

THIEVES!!! They deleted all of my loyalty points. This is not fair at all. I have been a loyal customer for almost 2 years now and all of a sudden all loyalty points have vanished. "The program has changed", well that b.s. you need to make this right!! Or else, I WILL NEVER COME BACK!

I was sent a different product that I did not order. When I emailed the company with proof of order and pictures of what I actually received this is how they replied:

At eJuiceDB.com, As a dropship platform, we rely on our manufacturers/licensed distributors to pack and ship orders on our behalf. That being said, the manufacturer shipped out the Enoubar Compak you ordered.

Thank you for choosing eJuiceDB.com. If you have any further concerns, please don't hesitate to contact us. We are always here to help.

Sincerely,
Missy

I emailed them again and no other reply since then. So basically I am being called a liar even with proof of their error!!!!
I will never order anything from them again.

ordered vapes and they said they were out!!! why take my money if you're out?? I asked for a refund, I have heard nothing, Sucky seller Buyers BEWARE!!!!!!!!!!!!!!

First review June 6th: I placed my order on May 31st and it hasn't even been processed yet. I emailed them for help and they told me they aren't in charge fulfilling orders so they have no control over anything.

UPDATE: They emailed me again two weeks ago and promised that it would be shipped out on June 16th. It is now June 21st and my order still hasn't been processed or shipped. This is CRAZY.

UPDATE AGAIN June 29th, 2023. I finally got my package. They sent me the WRONG juice. I received "iced" juice instead of what I ordered. This is complete and utter madness! I waited a month for this... I'm literally dying inside

Order number DB213585

I ordered a vape and ejuice. Paid and never received anything! It's been 1 months and 9 days. NO PROBLEM WITH EJUICE!! IT'S FEDEX, WHO HAS DELIVERY ISSUES! My FedEx guy is awesome! They had some subs, who did not take pictures of the delivery address. I never received my order from Ejuice.

Yay for a company who offers chat but leaves chats unanswered just to exit completely. Don’t bother emailing either, you won’t get a response.

I placed my first order with Ejuicedb last month.
One of the disposable vapes worked the first few days then just quit working.
It did take me making 2 calls to them about the vape but they gave me a store credit without an issue!
Ejuicedb has a huge selection and what I feel are pretty low prices.
Btw turn around is a few days, just be patient!
I do recommend this vape store as they have a huge selection of assorted vapes and juices and the customer service was fantastic!

Order #DB197183

Still have not seen a resolution regarding this purchase. Ordered 0mg vape juice and received 6mg instead. Still as of a week and several emails to Missy from the company and nothing
I went to a local vape and purchased a bottle of 0mg.
This is one of the worst companies to do business with.
At this point I am requesting my money back as I had to resolve the issue on my own
If you want your product back you can send a self addressed envelope with postage and the item will be returned, unopened in its box.

I have been buying from this website for a few months now. I've never had a problem ! I just ordered my vapes on Monday and just got them today Thursday, that's fast shipping !