Eldercare Solutions Ltd Reviews 

I first reached out to the team with no knowledge and a problem to solve. They were responsive, considerate and knowledgeable. Advising on the world of caring for elderly relatives and sharing their knowledge and taking the lead in sorting things out.

A very positive experience from start to finish, thanks to the professional, helpful and friendly Nicky, Tracy and Roger. I received good initial guidance, sound advice and a comprehensive report on options for my parents' care fees, without up-front payment or commitment to purchase. The process and timescales were well explained, and I was kept informed of progress through the quotation stage. My queries were resolved swiftly, and I purchased two deferred policies. My parents, my sisters and I are delighted that Eldercare have guided us to an outcome that gives us peace-of-mind for the future of my parents' care whilst protecting much of their estate from uncertainty. I am more than happy to recommend Eldercare without hesitation.

The advice was straightforward. There was no pressure and all options were fully explained. We received 4 quotes so we would easily compare and contrast policies.

Great support in finding the right financial package for my Father’s care.

We were extremely satisfied with the help and advice given by the Eldercare team relating to an annuity for the care home fees for my father in law. Tracey and Nicky were the ultimate professionals, keeping us informed about time scales and expectations all the way along the journey. No pressure to accept their recommendations (which we did) and a quick response to any queries we had as we reached our decision. We would highly recommend this company for anyone navigating the care home fees process.

We received expert advice and guidance from Eldercare. Their specialist knowledge of this complex sector was invaluable in getting the right solution. What’s more everything was managed with compassion, understanding and efficiency. I would not hesitate to recommend.

The company really listened to our circumstances and then provided specific guidance based on our needs. They responded promptly to all our questions and were always available.

I cannot recommend this Company enough. The help they gave me, especially Penny was second to none. Mom lives in UK and I live in Ireland. Mom is 96 years old had a stroke and fell at home. Mom didn't want to return home, she wanted to go into a nursing home. The hospital refused, even though it was self funding. Penny helped me deal with the hospital and get mom into a nursing home and put me in contact with an insurance company to see if they would insure mom's fees. I can't thank Penny enough for helping mom and me through this stressful time. They were with mom and me from March last year to October helping through the transitions.

The support from Michael and the team over the last year as I have worked my way through the minefield of managing Mum and Dad’s affairs, from finding a care home to dealing with their finances has been invaluable. When the house sale didn't go according to plan I was given the time and space to get things back on track and never put under any pressure, but whenever I sought input from the team their response time was excellent. The report was comprehensive and gave me all the information I needed to come to a decision. I really cannot recommend them highly enough for anyone needing to secure funding for a relative's care, although this particular product may not suit everyone. It is such a relief for all the family to know that my parents' future is secure and they are receiving such excellent care that will continue for as long as it is needed.

From the outset, Nicky and Tracy proved to be knowledgable, efficient, helpful and friendly. Communication was excellent - always on hand to answer questions and with no pressure. Purchased an appropriate care fees annuity for my Mum (there were a number of options available) as soon as her house was sold. A great solution which provides certainty with flexibility and - modst importantly - reassurance for my Mum. Thank you.

I was recommended to Eldercare by a mate who had used them to obtain a similar policy for his elderly relative in care and I was not disappointed. Really great professional service by Nicky and Tracy, clearly explaining the product with a number of priced options for consideration. Policy secured meets care needs and at the same time protects value of the estate from potentially running dry at some future point.

Spoke to Nicky and Tracy at Eldercare. They explained the whole process of purchasing an annuity for my mothers care very clearly. The report gave clear concise information with no pressure selling. Its so refreshing to deal with a company who know exactly what there talking about. I would recommend contacting Eldercare without hesitation.

A very efficient, helpful and friendly service from Tracey and Nicky. They are very informed and explain everything well. It is a relief to have been able to protect a big part of Mum‘s estate from being eaten up by Care Home Fees. I highly recommend this company and that others consider this option even if they don’t take it. There is no obligation.

I found Eldercare via a link from our care home company website. Their video was very helpful. I rang and had a chat with Tracy, chewed it over and then decided to get the quotes. Having a centralised system for all four potential suppliers makes this process very smooth. We got four quotes and I received Eldercare's report which was very helpful. I had various questions to check my understanding and help me choose which option to go for. I emailed these questions to Nicky, received an initial response very quickly and then we talked about them over the phone. There was no pressure - it was advice rather than sales. The annuity has now been purchased and we are comfortable with our decision. I shall be recommending them to our IFA (who had limited experience of this very specialised area). Thank you Tracy and Nicky.

Provided a very full report explaining our options which included sources of income and UK govt funding options outside the annuity itself and enabled us to make an informed decision. Staff were available to speak to regarding any queries. 3 quotes were provided.
Set up of annuity went very smoothly.

I was originally sceptical about buying an annuity to cover Mum's care home fees after she was diagnosed with dementia earlier this year. I needn't have worried! Nicky and the team were incredibly professional, knowledgable, understanding and patient whilst we tried to navigate a path through the process. They never put pressure on us and gave us the time we needed to make a decision. Since being in the care home, Mum is thriving and my sister and I are relieved that her future is now secure for the rest of her life.

My mum was diagnosed with dementia earlier this year and I approached Eldercare for advice on the best way to fund my mum's ongoing care whilst at the same time protecting as much as possible of her money once her property was sold. The staff of Eldercare have been understanding and patient with me (when I got stressed out!) , were very supportive and guided me through the process efficiently, even finding us a better quote at the last minute which saved us several thousand pounds! I can't thank Nicki, Roger and Tracy enough and would thoroughly recommend Eldercare should you consider an annuity route to fund the care of a loved one.

I was recommended to contact Eldercare to discuss a possible annuity to cover care home fees for my mother. The idea was to explore and understand what it was all about, how it worked and receive a no obligation quote from market leading companies. I spoke with Michael Hastings who from the word go was respectful, courteous and helpful. There was no pressure at all to proceed rather than a genuine willingness to help and explore options specific to our circumstances. Michael was professional and knowledgeable and able to empathise from his own experiences. All appointments were kept and calls made at agreed times and written quotes obtained with explanatory notes. Though we did not in the end proceed in our case, I would though recommend anyone seek help from Eldercare Solutions and would like to thank Michael again for his support and for his exemplary approach.

We received excellent, responsive and expert service from Nicky and team from start to finish. I would have no hesitation in recommending Eldercare to anyone considering investing in a life time care annuity. Thank you for your help and guidance.

I wouldn't hesitate to recommend this company to anyone who has a friend or relative requiring long term care. Nicky, Tracy and the whole team answered every question I had (of which there were many) with total clarity and made the process so simple and painless. Of course this type of Annuity is not suitable for all however Eldercare Solutions gave me the information for me to make the huge decision with my eyes wide open. Thank you all so much