Great service today in Waterford. I came to replace a broken item - there was no hassle, I was sorted in no time, the staff was great. Happy customer. Thanks!
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Lees wat reviewers zeggen
Bought a home cinema system on line from Electrocity in late July. I had previously ordered elsewhere but it was taking an age to dispatch so gave up. On a further search i struggled to find what I wa... Toon meer
I don’t like to leave reviews, however the service in the Kilkenny store was not to an acceptable standard, 5 staff members standing around laughing at phones, after a period I had to make my way to t... Toon meer
Bedrijf heeft geantwoord
These guys are brilliant, my Mother in Laws kettle broke and she asked me to order a new one for her over Black Friday weekend, of course trying to finish up my shopping during the sales I completely... Toon meer
Bedrijfsgegevens
- Huishoudapparatuur winkel
- ook in
- Computerwinkel
- Elektronicawinkel
- Stereowinkel
- Televisiewinkel
- Winkel voor wasmachines en wasdrogers
Geschreven door het bedrijf
With stores in Kilkenny, Carlow and Waterford (Kelly and Dollard), ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide
Contactgegevens
Ormonde Business Park, R95 X795, Kilkenny, Ierland
- 059 918 8069
- help@electrocity.ie
- electrocity.ie
4,0
Goed
385 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Great customer service
Great customer service, friendly and helpful. Arranged a quick replacement of an appliance that developed an issue 5 months after purchase.
2 mei 2024
Review zonder uitnodiging
Amazing service
I don't normally leave reviews but I had to for this place. Fantastic choice of items at a great price and shipping was amazingly fast. Really impressed with the service
15 maart 2024
Review zonder uitnodiging
Excellent value for money and a prompt…
Excellent value for money and a prompt service
Thanks.
14 maart 2024
Review zonder uitnodiging
Really good
Really good. Pleased with price and happy that they delivered where I live. Would recommend.
6 maart 2024
Review zonder uitnodiging
Great service very fast delivery and…
Great service very fast delivery and got a lovely token a bar of chocolate which is a lovely gesture to customer will buy here again 👍👍😀
9 februari 2024
Review zonder uitnodiging
Excellent quick service would highly…
Excellent quick service would highly recommend
22 januari 2024
Review zonder uitnodiging
The worst company ever!
The worst company ever!
I’d there was a possibility of Zero stars, it would be my rating!
I ordered the washing mashine and the fridge on the 1st of Feb, hoping they will deliver my items in 1-2 working days ( as it was mentioned ). After 10 days they are telling me that my delivery will come only on the 15th because I ordered a bigger size appliances with the installation. So they basically are asking me to wait 15 days because the installation company has no availability till the 15th same as the delivery company that delivers their big orders to the customers.
It is a joke and will never recommend this crap service.
Avoid it!!!
9 februari 2024
Review zonder uitnodiging
Antwoord van ElectroCity
Hi Marta,
Thank you for taking the time to leave a review! We are sorry that you have not experienced the service you wanted, but we do feel that your review does not reflect the level of service and assistance we have provided.
As mentioned across our website large appliance delivery is 4-6 working days. We value your feedback and would like to address the issue of the incorrect delivery time being mentioned elsewhere. We have not been able to find any mention of a 1-2 day delivery service for large appliances and we would really appreciate if you could reply to our previous emails with a quick screenshot or description of where you found it. We want to get it updated to make sure there is no confusion in the future.
Otherwise everything so far has been within our delivery timeframes. Your order was placed after our cut-off time on Thursday so was dispatched Friday and delivered to our installation partners the following Friday.
Unfortunately our installation partners are currently working through a backlog that means yours will be performed a couple of days later than usual. We do apologise for this and hope that the compensation we have previously offered can partially offset this inconvenience.
If you do need any further assistance don't hesitate to reach out to us at help@electrocity.ie
- The ElectroCity Team ⚡
Excellent customer service
Excellent customer service, very quick to respond to emails. Very quick delivery.
18 januari 2024
Review zonder uitnodiging
Super fast from order to delivery - 2 days - beat that!
Placed an order on a Wednesday 10th January 2024 for two 11" Xiaomi tablets. They were delivered on Friday morning 12th Jauary 2024 to Dublin - that's an excellent service by any means. Delighted with the tablets, gret quality and very good value. The little bar of chocolate was a nice touch too!
10 januari 2024
Review zonder uitnodiging
Very DISAPPOINTED 65 LG TV for 900 euro on 6…
I bought a 65inch LG TV for 900 euro on 6 January 2024 I was assured that all the apps worked by the sales person which they did on the display model .however when I got the one home that I was given in the box .some of the apps didn't work they were on the TV but wouldn't work when I complaned the supervisor told me there nothing he could do ofcorse the sales man that sold me the TV wasn't AVAILABLE. I was told because the apps was not on the chip inside the TV . NOTHING COULD BE DONE And I was fobed off .LET the BUYER BEWARE.they changed the name of the store recently from KELLY And DOLlARD to ELECTRO CITY YOUD WONDER WHY.there ph .number is 051 8700077.REMBER BE CAREFUL OF this STORE.IN WATERFORD I AM A VERY DISAPPOINTED CUSTOMER BUT NEVER AGAIN PLEASE BE CARFUL AND NOT DISAPPOINTED LIKE ME.......LIAM Waterford CITY.
8 januari 2024
Review zonder uitnodiging
Ordered product & picked it up within 2…
Ordered product & picked it up within 2 hours- excellent service
22 december 2023
Review zonder uitnodiging
Fast delivery
Great service and price from these guys. Delivery was super quick and item as described and discreetly packaged as requested. 5 stars
18 december 2023
Review zonder uitnodiging
Clear info on item.
Clear info on item.. Easy to order. Fast delivery
1 december 2023
Review zonder uitnodiging
Fabulous
Fabulous service , received my purchase within a few days , no problems, no issues and no excuses just great service
29 november 2023
Review zonder uitnodiging
RECOMMENDED 👏
Easy ,straight forward, good communication 👏 will definitely shop there again
1 december 2023
Review zonder uitnodiging
Fast and prompt delivery
Ordered an item late Thursday and it was delivered on Saturday with a little gift. Will definitely order more from them in the future. Good prices too.
2 december 2023
Review zonder uitnodiging
Fast and efficient 😊
25 november 2023
Review zonder uitnodiging
Great service and very fast delivery
2 december 2023
Review zonder uitnodiging
TEN DAYS WITHOUT HOT FOOD
Not a great experience....NOW TEN DAYS without hot food thanks to non delivery. Niot really express nationwide delivery....
Stop Press: Item just arrived as I was typing.
Seems OK, but ElectroCity made it very hard to contact them with a complaint.
23 november 2023
Review zonder uitnodiging
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