Great service today in Waterford. I came to replace a broken item - there was no hassle, I was sorted in no time, the staff was great. Happy customer. Thanks!
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Lees wat reviewers zeggen
Bought a home cinema system on line from Electrocity in late July. I had previously ordered elsewhere but it was taking an age to dispatch so gave up. On a further search i struggled to find what I wa... Toon meer
I don’t like to leave reviews, however the service in the Kilkenny store was not to an acceptable standard, 5 staff members standing around laughing at phones, after a period I had to make my way to t... Toon meer
Bedrijf heeft geantwoord
These guys are brilliant, my Mother in Laws kettle broke and she asked me to order a new one for her over Black Friday weekend, of course trying to finish up my shopping during the sales I completely... Toon meer
Bedrijfsgegevens
- Huishoudapparatuur winkel
- ook in
- Computerwinkel
- Elektronicawinkel
- Stereowinkel
- Televisiewinkel
- Winkel voor wasmachines en wasdrogers
Geschreven door het bedrijf
With stores in Kilkenny, Carlow and Waterford (Kelly and Dollard), ElectroCity is one of the largest independent electrical retailers in Ireland. Established in 1993, we now employ over 50 people across the south east and pride ourselves on the quality of products we sell and excellence of service we provide
Contactgegevens
Ormonde Business Park, R95 X795, Kilkenny, Ierland
- 059 918 8069
- help@electrocity.ie
- electrocity.ie
4,0
Goed
385 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Bought a bosch dishwasher
Bought a bosch dishwasher. Cheapest price compared to the other online retailers. Delivered quickly. Very happy.
8 oktober 2020
Very good service
Very good service - good price and delivery time was fine. The only negative was that the delivery guy was on his own and I had to help him lift the fridge and freezer as there were 4 flights of stairs.
7 oktober 2020
Excellent service and quick delivery.
7 oktober 2020
Review zonder uitnodiging
Avoid at all costs!
We had one of the worst delivery and customer service experience with electrocity. Our package was delivery through anpost instead of Caulfield Transport as mentioned in the email from electrocity. This meant that our old appliance was not collected by them either, despite the clear line in the email saying it would so:
"Old Appliance Removal
Your old appliance must be disconnected and removed from any kitchen units to be taken away. "
Upon contacting costumer service multiple times, they refused to collect our old appliance and were actually rude and nonchalant about the it. Regardless of our effort to help local business during the lockdown they couldn't careless and wanted us to break the lock down and bring the old appliance to their depot.
On top of all this, there was another customers full name and address still on the box from last delivery which is a breach of data protection regulations. They were careless about that as well when raised with them.
6 oktober 2020
Review zonder uitnodiging
Antwoord van ElectroCity
Hi Naser,
We're so sorry to read of your review,
As discussed with our customer service representative, the item itself was a small appliance so is sent via An Post, on the shipping email we include the details of all types of deliveries we offer, and are sorry if this may of caused you confusion, that was never our intention,
An Post do not offer a service to take items back with them unfortunately but as advised any small appliance can be dropped off at any local electrical shop for WEE recycling, not necessarily our own depot,
Please do know that our team is always sincere in our explanations to customers, and I cannot agree that our representative was rude, as that is simply not true of our online team here at Electrocity,
Sorry once again that you are unhappy with your experience,
Kind Regards,
Ronan
Online Operations Manager
Great service TV arrived within…
Great service TV arrived within delivery schedule, very satisfied and easy to deal with.
2 oktober 2020
Review zonder uitnodiging
Product as advertised
Product as advertised. Quick delivery.
17 september 2020
Review zonder uitnodiging
Great service
Great service, easy to order online and delivery arrived safely and faster than expected.
16 september 2020
Review zonder uitnodiging
very helpful service highly recommended
11 september 2020
Review zonder uitnodiging
Fine local service
All fine, but some misads of Asus machines and a cracked chair which was replaced in great service and attitude. Just when I missed my cheque of €10, and asked if I rather take a refund, then the guys went silent. Can I have an answer at least?
10 september 2020
Review zonder uitnodiging
Product is excellent
Product is excellent. Delivery took two weeks. Delivery man is the best.
7 september 2020
Review zonder uitnodiging
I still have not got my…
I still have not got my delivery..........
7 september 2020
Review zonder uitnodiging
Great service washing machine broke on…
Great service washing machine broke on Sunday ordered online had it Tuesday and delivery man was so nice have bought all my appliances off electrocity great team to deal with and very helpful highly recommend them
7 september 2020
Review zonder uitnodiging
Super fast delivery
Super fast delivery, good pricing on products would buy from again
4 september 2020
Review zonder uitnodiging
Poor service as i need to remind them…
Poor service as i need to remind them that product to be deliver which i bought online
4 september 2020
Review zonder uitnodiging
good service and good product
1 september 2020
Review zonder uitnodiging
Great offers
Great offers and was even sent a discount code for my next purchase, staff were very efficient and friendly
1 september 2020
Review zonder uitnodiging
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