I accidentally purchased a bracelet that was in "pre-order" status, which I assume means it's not currently in stock. So, I reached out to the customer care team and asked if the order could be switch... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Bought 3 bracelets from Elegatto. They are all great. Once broke after about 6 weeks. Customer service responded within an hour- processed a free replacement, no hassle. This is a quality organization... Toon meer
Bedrijf heeft geantwoord
I recently purchased 3 bracelets, I love them. Reasonably quick arrival given Christmas and public holidays. Excellent quality, great materials and they look good, haven’t taken them off! L... Toon meer
Bedrijf heeft geantwoord
I really want to love Elegatto because the quality is there, but the shipping experience is a dealbreaker. My first order arrived late, and my current order (placed March 10th) is currently stuck in a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Elegatto is a men's accessory brand based in Los Angeles. Founded in 2017 by California entrepreneurs and designers with a mutual love for uniquely designed and well-made jewelry. We have a mission to provide premium quality accessories at affordable prices and allow each man to find a jewelry piece for any occasion and style. We believe that everything you touch and everything that touches you have texture. Touch is arguably our most enjoyable sense at — Elegatto, we craft jewelry with that sensation in mind. After all, what will life be without the sense of touch
Contactgegevens
120 E 8th street, 90014, Los Angeles, Verenigde Staten
- support@elegatto.com
- elegatto.com
3,8
Goed
431 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van Elegatto
Thank you, Bruce! We’re so glad you enjoyed shopping with us. If you need anything else or have questions, just let us know. Happy shopping!
Good products
6 oktober 2025
Antwoord van Elegatto
Thanks so much, Bishwajit! We really appreciate your support. If you ever need anything or want to see more, don’t hesitate to reach out!
Great product!
1 oktober 2025
Antwoord van Elegatto
Thanks so much, Candy! Glad you’re happy with it. We appreciate your support!
Unique and sturdy bracelets
I have not brought anything that I didn't like or have second thoughts about from this store. I brought the same bracelet in the same color because I like it that much.
7 oktober 2025
Antwoord van Elegatto
Thank you so much, Kei! It means a lot to hear you love the bracelets and that you keep coming back for more. We’re glad that you’re happy with your purchases. If there’s anything else you’re eyeing or want to see, just let us know!
Product was delivered fast
Product was delivered fast. Looks so great. However on 1 side it is attached to the latch by 2 cords. On the other side only 1 cord and it is looking a bit frayed. I’m very concerned about its durability
30 september 2025
Antwoord van Elegatto
Thank you for your feedback, Rich! We’re glad to hear your product arrived quickly. I’m sorry to hear about the issue with the rope. Your satisfaction is very important to us. Please contact our customer support team so we can assist you further and find a solution. Thanks again for bringing this to our attention!
Careful what you purchase or trying to purchase.
1. Did not want this so called “Mystery Gift”. Not sure how this went through. Didn’t even get the choice I wanted. Didn’t even complete the the payment. So what happened? Unknown.
2. Tried going through the process on another order, could not complete it because well, it was going through other products I wasn’t even looking at. So, can not purchase your merchandise if the site wonders away from the choice I’m looking for.
By the way, let me know how I can return your free gift.
7 oktober 2025
Antwoord van Elegatto
Thank you for sharing your experience, David. We truly appreciate your feedback and want to make this right for you.
We’re sorry for any confusion caused by the mystery gift and the checkout process. To assist with returning the unwanted item, our customer support team would be happy to provide a prepaid return label. Please contact us directly, and we’ll take care of this for you right away.
Regarding the site navigation issues you encountered, if you’d like help completing your intended purchase, we’d be glad to assist you personally. Just let us know.
We value your time and patience and hope to have the opportunity to serve you better in the future.
Love my bangle with the dangle
Minimal ship time. Great packaging. Exquisite product. Get lots of compliments on it.
10 oktober 2025
Antwoord van Elegatto
Thanks so much, Friday! We're so happy to know your bangle is getting compliments. We try to keep things quick and simple, so it’s great to hear you had a good experience. If you ever want more, just reach out!
Antwoord van Elegatto
Thank you so much, William! We're glad you like the quality and look of your bracelet. Appreciate your support!
Exactly what I ordered and expected…
Exactly what I ordered and expected with a fast delivery!
7 oktober 2025
Antwoord van Elegatto
Thank you so much, Michael! Glad to hear everything arrived as expected and quickly. We really appreciate your support.
Antwoord van Elegatto
Thanks so much, Habib! So happy to hear you liked the delivery and quality. If you need anything else, just reach out to us. We really appreciate your support!
Great bracelets I love it keep going…
Great bracelets I love it keep going you are the best in this segment
29 september 2025
Antwoord van Elegatto
Thank you so much for the kind words, Jaime! We really appreciate your support and encouragement. It means a lot to us. We’ll keep doing our best to bring you great bracelets — stay tuned for more! If you ever need anything, just reach out. Thanks again!
Simple yet elegant
Well made bracelet. My everyday wear. Quality and workmanship all there. Simple yet stylish. Exactly what I was looking for. Considering getting one for my son.
6 oktober 2025
Antwoord van Elegatto
Thanks so much for the lovely review, Michael! We're glad to hear you love the bracelet — it really is a perfect everyday piece. And that’s exciting about getting one for your son! If you need any help or suggestions when you’re ready, just let us know. We’d be happy to help. Thanks again for your support!
Good updates and good product
I got email updates about my order all along the way. I received my order quickly and packaged very nicely.
6 oktober 2025
Antwoord van Elegatto
Thank you so much for your kind review, Beth! We're glad to hear that you appreciated the updates on your order. We truly appreciate your support!
Antwoord van Elegatto
Thanks for the feedback, Michael! We're glad you appreciate our product selection and the value we offer.
Reclamación por no entrega
Nunca tuve problemas, hasta ahora, q estoy en espera de una mercancía q supuestamente llegó pero a mi dirección no ha llegado aún
30 september 2025
Antwoord van Elegatto
We're sorry to hear you haven't received your order, Ramon. We'd like to investigate this immediately. Could you please double-check the shipping address you provided when you placed the order to ensure it's accurate? There may have been a slight error that caused the delivery issue. Once you've confirmed the address, please contact our customer support team with your order number, and we'll look into the delivery status and take steps to resolve this for you. Thank you for your patience.
Perfect!!!
First i really love the design. Quality is superb.. fast dry when it gets wet.. great craftmanship and highly recommended.. the best for my everyday used. i will order more soon . Thankyou so much
2 oktober 2025
Antwoord van Elegatto
Thank you, Sheryl! We're happy you love the design and quality. We appreciate your recommendation and look forward to your next order!
Antwoord van Elegatto
Thanks for the awesome review, James! We're glad you're happy with the product quality and appearance!
Prompt delivery and very good quality
Prompt delivery and very good quality, I would strongly recommend to others. Packaging excellent and spare pins supplied. Very happy.
9 oktober 2025
Review zonder uitnodiging
Antwoord van Elegatto
Thank you for the positive review, Peter! We're happy you're pleased with the delivery speed and quality. We appreciate your recommendation!
Antwoord van Elegatto
Thank you for your feedback, Alejandro! We're glad to hear that you appreciate us keeping you informed about the delay. We understand that waiting for an order can be frustrating, especially for international shipments, which often take extra time due to customs and distance. We appreciate your patience and understanding! We'll continue to keep you updated on the progress of your shipment.
The stainless steel links are stunning !
4 oktober 2025
Antwoord van Elegatto
Thank you so much for your positive feedback, Felice! We're delighted to hear you think our Argos Steel Link is stunning! We put a lot of care into the design and quality of our products, and it's wonderful to know you appreciate them. Thanks for taking the time to share your experience!
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