elestio Reviews 

Review for Thomas - Technical Support Excellence
Rating: 5/5 stars
Thomas provided outstanding technical support for our n8n version update issue. His approach was both professional and thorough:
Problem Diagnosis:

Quickly identified the root cause: custom dockerfile with ffmpeg support preventing standard updates
Explained clearly why the version change feature wasn't working
Demonstrated deep understanding of Docker containerization and Elestio's infrastructure

Solution Implementation:

Manually executed the proper rebuild process using docker-compose commands
Successfully updated n8n to the latest version while preserving custom functionality
Ensured all existing workflows and data remained intact

Proactive Approach:

Modified the postInstall script to handle future updates automatically
Prevented the same issue from recurring
Saved us from manual interventions in the future

Communication:

Clear, technical explanation without being condescending
Provided exact commands used for transparency
Professional and courteous throughout the interaction

Thomas went beyond just fixing the immediate problem - he implemented a long-term solution and took the time to educate us about the technical background. This is exactly the level of support that makes Elestio stand out.
Highly recommend Thomas for complex technical issues requiring both expertise and proactive problem-solving.
Would recommend: Yes

It's a great great service!

Quick response and expertise in resolving the issue really saved the day!

The setup Service is working perfectly.

I truly appreciate your technical support and dedication to getting this sorted out.

Looking forward to continuing our great partnership!

Elest.io makes it easy to set up various services. I encountered three issues on my end, and each time, their support team responded in under 10 minutes and resolved the problems quickly. I’d recommend it even if not for the platform's reliability alone, just for their fast and responsive support team.

they don't respect the memory and disk space they advertise. rip off. I switched to coolify instead.

Elestio is an incredible service and a true asset to the FOSS ecosystem. As a nonprofit organization, we rely on open, accessible tools and support, and Elestio delivers on all fronts. Their platform makes it easy for individuals and organizations without dedicated DevOps teams to access the infrastructure they need—with speed, reliability, and professionalism.

The Elestio team is absolutely top-notch. Our servers were up and running within minutes, and every question we had was answered immediately and professionally. Special thanks to the three Thomases—yes, all three!—and the rest of the amazing team. Amit on the Discord server has also been fantastic—responsive, helpful, and clearly dedicated to building a strong, supportive community around the product.

We currently run multiple servers through Elestio and fully intend to continue doing so for years to come. Five stars isn’t enough. Thank you all for your work and support!

— Optimal Living Systems / Autonomist Institute for Humanity

Everything went smoothly from the first point of contact to the final migration of our Gitea instance. Communication throughout the process was excellent.

In our opinion, Elest.io offers an outstanding managed service without compromising on flexibility. As a software agency, we truly appreciate that!

Great services and support.
The admin area and all the functions there makes it easy for a non technical person like me to use it.

Elest.io made deploying my apps incredibly simple. The UI is clean, performance solid, and support responded fast to my questions. Perfect choice for startups or solo developers!

Support responded quickly and isolated the issue I'd spent hours with ChatGPT trying to find. Humans are way better than AI for a lot of things! I'm really glad I found Elestio.

It made my life easier, I was struggling with devops and this helped me handle everything with AWS

Elest.io stands out as an exceptional service, delivering top-tier stability, versatility, and user-friendliness. A clear recommendation for anyone seeking a seamless, secure, and high-performance cloud deployment solution.

PLUS: Special mention goes to the outstanding support team, always responsive, highly competent, and solution-oriented — consistently friendly and reliable. Rating: A+ (Excellent job Thomas + Amit)

P.S. We use it now since many months and don't wanna miss it anymore.

I have been using elest.io for a week now and I have to say that being treated like a VIP is great! I had an issue with my server configuration and after checking so many forums I gave up but then thought let me try elest.io support. And I got my issue fixed in less that 15 mins. Amazing. Just wish I had emailed them 2 days ago!!! Thanks elest.io Support

Honestly I barely knew what I was doing when I originally set up my instance. Their support was always extremely fast and there to help guide me - no shortcuts. I would highly recommend these guys for an experienced user but particularly an inexperienced user as they'll really soften the learning curve. 10/10!

Support is extremely quick. N8N platform easy to setup. Using with ease.

Always fantastic service. Never a problem with them - couldn't fault Elestio for anything, amazing company, highly recommend!

I'm in the IT industry for over 25 years and there are may service but elestio stands out in many ways. You can feel that the developers are perfectionists because every detail of the service is just perfect. Nobody can imagine the effort they put into it! What makes it special is the support and their responding to tickets! It's always perfect and often way beyond my expectations! I couldn'd recommend this service more!

Excellent video documentation on Youtube, very good product so far!
It seems to make my life so much easier when it comes to hosting no-code tools such as Baserow, n8n or Supabase!