Banner for Elia

Elia Reviews 167

TrustScore 4 uit 5

4,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Best decision I have ever made, I absolutely love getting these boxes through each month - they're always new and interesting, always utterly stunning pieces and extremely well priced. Much cheaper a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

AAA omg my boyfriend keeps ordering me these and the quality is incredible. As a curvy girl i adoreeeee receiving these adorable themed lingerie packages that make me feel so confident. They have give... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This company is great! Its such a lovely way to spoil yourself with such pretty underwear. I have the surprise box, every other month. I never know what im getting and there's always a scrunchie, and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I sent an email about 2-3 days ago regarding my order, with no response. Not only did I not get the colour I asked for (I was given light blue and white instead of dark shades), but the quality was aw... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

167 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 78% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

This time was okay but I keep getting…

This time was okay but I keep getting sent thongs when I can’t wear them and have asked for the knicker …so sometimes I can’t wear the set and pay for just the bra instead of the set.

1 juni 2026
Logo Elia

Antwoord van Elia

Hi Donna, I'm sorry to hear you have been receiving thongs. I have updated your subscription to specifically get briefs and to let me know if there are any stock issues and I will get in contact with you. I hope this is okay :) Summer

Beoordeeld met 5 van de 5 sterren

From the moment my wife opened the box

From the moment my wife opened the box, she said absolutely amazing, really pretty and very good quality. Over the years I have bought her - my wife - some beautiful sets of quality lingerie. But I recently discovered Elia Boutique and to be honest the first set exceeded my expectations, the look on her face was priceless. I look forward to the next set. They compliment her body, and make her look more fabulous. Roll on the next delivery.

8 mei 2026
Review zonder uitnodiging
Logo Elia

Antwoord van Elia

Hi Steve, awwww I'm glad to hear that your wife loves the sets and you are both happy with them. You sound like 1 happy chappy! If you ever have any issues just let us know. Elia xox

Beoordeeld met 5 van de 5 sterren

Set this subscription up for my wife

Set this subscription up for my wife, got her first set last month and she absolutely loved them.
They fit well and are of good quality, very pleasing to the eye, I look forward to the next set and my wife can’t wait either.

24 april 2026
Review zonder uitnodiging
Logo Elia

Antwoord van Elia

Hi William, thank you so much for your kind words. We are so glad to hear that you and your wife love them. Of course if you need help with anything just let us know :) Love Elia x

Beoordeeld met 5 van de 5 sterren

Beautiful lingerie

Beautiful lingerie. Very pretty, extremely comfortable.
Lovely boxes with extra treats in too .
I love receiving my box every month .
I would definitely recommend.

30 april 2026
Review zonder uitnodiging
Logo Elia

Antwoord van Elia

Hi Michelle, thank you so much for your kind words and we are so glad to hear you are loving the boxes. If you ever need any help with your order/subscription just give as a message :) Love Elia xox

Beoordeeld met 5 van de 5 sterren

All good

All good just started the subscription but well happy at the moment

13 mei 2026
Review zonder uitnodiging
Logo Elia

Antwoord van Elia

Hi Wayne, thank you for your kind words. If you ever need help with anything, need to know something or wish to change something just let us know :)

Beoordeeld met 5 van de 5 sterren

Gud prices n quality items 👌

Gud prices n quality items 👌

18 mei 2026
Review zonder uitnodiging
Logo Elia

Antwoord van Elia

Hi Kevin, thank you very much for your kind words. I will keep you updated on stock colours and take it from there :) Summer

Beoordeeld met 5 van de 5 sterren

Beautiful Lingerie & excellent quality

Beautiful Lingerie & excellent quality. Love the little extras included in the gift box. IBrilliant staff, friendly & really helpful. Prompt service. Would highly recommend this company.

12 mei 2026
Review zonder uitnodiging
Logo Elia

Antwoord van Elia

Hi Amanada, thank you so much for your kind words and we are so glad you are loving your boxes. Of course if you have any problems or questions just let us know! Love Elia xox

Beoordeeld met 5 van de 5 sterren

I really loved the first box the…

I really loved the first box the quality is excellent. Everything is so pretty unlike anything you can buy in a store. The packaging was so nice the little extras make the whole experience of getting new underwear feel special. Can't wait for the next box

25 april 2026
Review zonder uitnodiging
Logo Elia

Antwoord van Elia

Hi Claire, thank you so much for your kind words. We are so glad you love the little extras and the feeling you get! :) Love Elia xox

Beoordeeld met 5 van de 5 sterren

Wow what a wonderful piece of lingerie

Wow what a wonderful piece of lingerie, just the little added extras just make your wife feel special. Maybe some beauty samples face cream eye mask ,face mask samples make that added specialness

9 mei 2026
Logo Elia

Antwoord van Elia

Hi Matt, thank you for your kind words. Send us an email to info@elia.boutique, ask for Summer and I will see what I can do for your next box :)

Beoordeeld met 5 van de 5 sterren

Love, love, love, couldn't recommend it more

I've had a monthly subscription for over a year, and it's been such a good investment. I've loved every set, even in colours I never thought I would wear. And the little treats they leave in their boxes are so nice... I have a scrunchie collection now, ready for the summer! Love, love, love, couldn't recommend it more.

8 mei 2026
Logo Elia

Antwoord van Elia

Hi! Thank you so much for your kind words. If you ever need help with anything just let us know :) Love Elia xox

Beoordeeld met 3 van de 5 sterren

Good product, late delivery

Love the product, wife always looks forward to it arriving

2 months in a row I’ve needed to chase for delivery as not arriving when it should

7 mei 2026
Logo Elia

Antwoord van Elia

Hi Rob, I have sent you an email. Summer :)

Beoordeeld met 5 van de 5 sterren

Quality

Excellent customer service and great quality products

7 mei 2026
Review zonder uitnodiging
Logo Elia

Antwoord van Elia

Hi Peter, thank you so much for your kind words. And of course if you ever need help just let us know :) Love Elia xox

Beoordeeld met 5 van de 5 sterren

Received my order today

Received my order today. Stunning. Contacted customer service due to briefs being a little snug (my fault). They have amended my future orders to the next size. Lovely messages and quick response. Cannot wait for my next delivery. Thank you.

5 mei 2026
Review zonder uitnodiging
Logo Elia

Antwoord van Elia

Hi Sandra, thank you so much for your kind words. And of course if there are any issues ust please let us know :) x

Beoordeeld met 1 van de 5 sterren

What a rip off

What a rip off, says £20 per month then they take over £30 off your card for the second order, the underwear is the flimsy type you can can get off of Temu cheaper, dont waste your money!

5 mei 2026
Review zonder uitnodiging
Logo Elia

Antwoord van Elia

Hi Jay, please email info@elia.boutique and ask for Summer and I will look into this for you. In terms of the £20.00 then £30.00 the 1st box is an introductory offer which then goes up, this is stated in the terms & conditions on the website and also as you check out. But please send over an email and I will see what I can do :)

Trustpilot beoordeelt deze review in overeenstemming met ons rapportageproces.

Beoordeeld met 5 van de 5 sterren

Very happy!

I decided to treat myself to the Secret Garden set and further subscriptions. After placing the order it arrived much quicker than I expected it to.
The size of the bottoms are true to size and the over all quality of both bra and bottoms are really good.
I had made a mistake with the size of the bra and emailed to find out how I could go about sending it back for an exchange. Stacy got back to me very quickly and although they didn't have my exact size, Stacy suggested I might like to try the "sister" size to my usual size. I went up a band size and down a cup size in the hopes that would fit just as well. That was then sent out super speedily and fits perfectly.
Thank you for great service. I'm looking forward to my next delivery!

29 april 2026
Review zonder uitnodiging
Logo Elia

Antwoord van Elia

Hi Kayla, thank you much for your kind words and I'm glad we could help you. I will pass your kind words onto Stacy :) Summer x

Beoordeeld met 5 van de 5 sterren

Very good products and the team is so…

Very good products and the team is so helpful, patient and accomodating.

I had issues with the bra size on the set I had purchased but they dilligently worked with me to help me find the correct size.

Excellent support and product, would 100% reccomend.

27 april 2026
Review zonder uitnodiging
Logo Elia

Antwoord van Elia

Hi, I'm so glad I could help you to find the right size in the end. If you ever have any issues please let me know and thank you for being with us :) Summer x

Beoordeeld met 2 van de 5 sterren

Polyester nightmare

Really disappointed in the quality. The sheer textile is quite pretty, but the back of the pants and bits of the bra besides the sheer cups, are awful and look like they belong on a costume. After buying lots of good quality lingerie from Lounge lately I thought this would be a nice way to keep getting regular pretty sets for a decent price, but my god please just shop at lounge. You'll get similar (better) designs, made with quality materials that actually look and feel good.

25 april 2026
Review zonder uitnodiging
Logo Elia

Antwoord van Elia

Hi Lizzie, I'm sorry to hear you weren't happy with the quality. Can you kindly send over an email to info@elia.boutique and make it out to Summer and I will look into this for you. Thank you :)

Beoordeeld met 4 van de 5 sterren

Absolutely beautiful lingerie, shame about delivery

Absolutely beautiful lingerie. Such a shame it took just under 3 weeks from ordering to arrive.
With this said, their customer service team are really understanding and friendly.

24 april 2026
Review zonder uitnodiging
Logo Elia

Antwoord van Elia

Hi Sophie, I'm sorry to hear about your order being delayed. Unfortunately this is something that was out of our control due to slight delays in our deliveries. If you ever have any issues. Can you pop over an email for the attention of Summer and I will have a look at your order. Info@elia.boutique :)

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer