Seemed like a reliable company
Seemed like a reliable company. We paid in full upfront for journey to and from Southampton. The coach was at the meeting place at the right time on the right day to take 20 of us to Southampton for our cruise. Not so on the return. No sign of the coach and no contact. When finally we did make contact, Elite had subcontracted to a third party for our return journey but they said they did not have a coach / driver available and to take it up with Elite. They just left us hanging, no offer of a replacement hire from a company in Southampton. Nothing. In the party there were three over-80's and two under-10s. After a couple of hours we managed to hire three vehicles to bring us all back. Eventually we got a refund for the return journey. Appalling service from a company that has "elite" in it's name and has a strap line - "The UK's Leading Private Coach And Minibus Hire Group".