Polite friendly help experienced, gave me some good advice on questions asked which I followed and all went well 👍Thanks and shall use again .
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Chris, Tracey and Dec are experts in their field and they are very supportive when you need to know anything related to Koi and ponds. They have a fantastic selection of koi from the best breeders... Toon meer
As always the service that Chris provides is excellent. His fish are very high quality Japanese koi, and every koi that I've purchased have grown into lovely looking fish. If you want high quality ser... Toon meer
Chris and Tracey always been so happy to chat and help me with any issues or concerns. Always very welcoming , lovely lovely selection of Koi for all types of keeper and supporting product range excel... Toon meer
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If a problem pops up the answers will…
If a problem pops up the answers will mostly be solved by calling Elite Koi they have a wealth of experience and knowledge
Very helpful and friendly staff
Very helpful and friendly staff. I travelled about 3 hours and was made very welcome
That's why they are called elite
Friendly, honest, experienced always welcoming. They have everything you need, quality products and lovely livestock wouldn't go anywhere else
Outstanding Customer Service
The customer care and knowledge from Chris and Tracey was excellent. I travelled 290 miles from Scotland and they went out of their way to ensure an excellent visit to their shop. Highly recommended. Excellent selection of great value Japanese koi and dry goods.
Good service and products
Chris and the team very helpful and patient . Helped me sort my pipework offer a great range of products and are happy to chat through pond issues and challenges .
very helpful.
lovely people to talk to , very helpful, has some
nice fish, would recommend them everytime.
Thank you.

Antwoord van Elite Koi

Antwoord van Elite Koi
Elite experience
Knowing everything will be fine having dealt with the brilliant Elite Koi Team on previous occasions, they carry out their duties with attention to detail at every point.

Antwoord van Elite Koi
Elite Koi truly lives up to its name
Elite Koi truly lives up to its name. The quality of their koi is absolutely top-tier — healthy, beautifully marked, and well cared for. You can tell they’re passionate about what they do and really know their stuff.
The team is friendly, knowledgeable, and always willing to offer expert advice, whether you're a beginner or an experienced hobbyist. Their setup is clean and professional, and the koi are displayed in excellent conditions.
Every visit or online purchase has been smooth and reliable. Shipping is handled with great care, and their customer service is second to none.
Highly recommended for anyone looking to source high-quality Japanese koi with confidence. Elite Koi is a standout in the UK koi scene.

Antwoord van Elite Koi
Novex Microscope and Slides.
One of my items was out of stock but they contacted me straight away and advised it would be in the following week which I was happy to wait, turned up within the time discussed. Overall happy with the product and service.

Antwoord van Elite Koi

Antwoord van Elite Koi
I travel 1 hour down the road to get to…
I travel 1 hour down the road to get to elite koi and I can’t fault them in any way. Excellent customer service and everyone is very knowledgable. The quality of all products is top notch and always well stocked with everything I have needed. And always offered a cheeky bit of discount which makes the journey well worth it.

Antwoord van Elite Koi
Very grateful customer
Needed help as my fish were poorly they advised me to bring a fish in to so a scrape and then advised me what next steps and treatment was needed they are always helpful when I ring for advice would definitely recommend Elite koi staff are very helpful and friendly

Antwoord van Elite Koi
Next day service all items in stock
Great service 👍excellent dealers
Great service 👍excellent dealers, really nice friendly people ..The team at Elite Koi go above and beyond
Very Very helpful took time out to…
Very Very helpful took time out to answer all my questions and some of the best koi I have seen in many years
Had everything that i needed and at a…
Had everything that i needed and at a fair price, so well pleased with them
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