They totally scammed us. Beware please don't order from these people. It was supposed to get a device that would read blood sugar. They sent us a regular pulse oximeter worth about $6. I've been fight... Toon meer
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Lees wat reviewers zeggen
Nothing but praise for elite wear. I ordered the last available black hoodie and sadly it was damaged in the warehouse. I was quickly contacted by Liam who explained the situation and helped... Toon meer
Love, love, love this backpack! It looks really well built and sturdy while looking stylish and supercool (I got the black and purple 45l backpack). Had some issues with the delivery, but this was an... Toon meer
Poor quality and cheaply made - the straps keep falling off buckles and fasteners come loose. I had contacted the customer service regarding and they said there was nothing wrong with the straps loose... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Elite Wear offers Sportswear and Backpacks founded by former Royal Marine Commandos offering all Blue Light and Armed Forces a 15% Discount as a reward for your service. Take your work out to the next level and join Elite!
Contactgegevens
Verenigd Koninkrijk
- elitewear.co.uk
3,4
Gemiddeld
87 reviews
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Unfortunately not fit for purpose
Perfect size and colour. Super comfy to wear.
Only one concern with the straps not being doubled over at the end so they occasionally come undone.
Edit: Unfortunately one of the zips split. Thankfully the company was very responsive of the refund claim and apologetic.
13 mei 2023
Good support team
*update after initial bad experience*
When I originally received the bag, the quality was not what I expected as it broke with minimal use. When I originally used the support chat on the site I was mistakenly told that there was nothing to be done as it was outside of the 30 day return period. When the bag fully broke recently, I left a review here and the team reached out to me. The bag was clearly faulty and the wrong information given to me as well which can happen. The team have been great since, especially Liam who has sorted a replacement bag for me with very quick shipping, it's on its way now so fingers crossed the quality is much better!
14 mei 2023
Review zonder uitnodiging
Antwoord van Elite Wear Ltd
Hi Josh,
We are unable to find any contact from you regarding this matter and our products are genuine. We uphold trading standards and investigate any fault up to a period of 6 months. Please contact info@elitewear.co.uk so we can look into this for you. We also pride ourselves on great customer service. Thank you and we will await your email, please include your invoice number to verify your order.
Update: Thank you for getting in touch Josh and I am happy we were able to sort this for you. Our apologies you were given the clothing returns policy due to hygiene instead of the backpacks. We value each and every customer and are thankful you afforded us the opportunity to resolve the issue. Wishing you the best.
Team Elite
The backpack looks wonderful
The backpack looks wonderful. Plenty of sections and compartments to put things in. Compresses down to a smaller pack as well.
Got a union flag patch. Hoping to find a Welsh one now to compliment it.
26 april 2023
Antwoord van Elite Wear Ltd
Thank you for your kind review Anthony. Customer satisfaction and feedback is highly important to us and we value each and every customer which supports us. We wish you all the best
Great product
Great product! Ordered my 2nd sports bra with Elite wear as I loved my first one so much!
18 april 2023
Antwoord van Elite Wear Ltd
Hi Rachael! The luna bras are amazing right! We're so happy to hear you love them too and thank you for returning and supporting our business. We wish you the best. Team Elite
Great bit of kit
Great bit of kit. Really pleased with the quality. Service also spot on.
6 april 2023
Antwoord van Elite Wear Ltd
Thank you Richard for taking the time to leave a kind review and we are happy to see you are satisfied with your purchase. Thank you for supporting our business and best wishes. Team Elite
I have not received my order but been…
I have not received my order but been asked to review it so this is very disappointing.
Update-
I contacted the company and have now received my order which I am pleased with, their customer care was excellent.
25 maart 2023
Antwoord van Elite Wear Ltd
Hi Michelle, Our apologies we hadn't replied on here. Thank you for affording us the opportunity to chase down your order and get it sorted. We hope you are well and wish you all the best. Thank you for supporting our business. Best Wishes, Team Elite
Thanks again guys your awesome
Thanks again guys. Fast delivery & loving my new 25L backpack now I’ve got big & small one their spot on for all my needs.
Shorts & hoodies great fit & mega comfy!
23 maart 2023
Review zonder uitnodiging
Antwoord van Elite Wear Ltd
Thank you Andy for supporting our business and we hope you love your purchases. You can never have too much! :) Best wishes, Team Elite
Super helpful
Nothing but praise for elite wear.
I ordered the last available black hoodie and sadly it was damaged in the warehouse. I was quickly contacted by Liam who explained the situation and helped with an exchange, swapped my order to a different color hoodie and also helped me change to a matching set of joggers too, which was very much appreciated.
Customer service is spot on, and quality of the clothes and backpacks are a solid 10/10
Once a restock is in I'll be ordering again
Thanks for the help Liam!
28 februari 2023
Happy with my purchase
Easy to navigate website and great promo offer. The beg is as described and so far I'm very happy with my purchase.
26 februari 2023
Fast delivery and great items
14 februari 2023
Great bag and patches just what I…
Great bag and patches just what I needed and delivered quickly
4 februari 2023
great products and customer service
1 februari 2023
Love this bag
Love this bag, absolutely top notch, beautifully made and plenty of room.
26 januari 2023
Love my backpack and leggings
Absolutely love my backpack had it 2 years now! Love it so much I've bought another colour. Super fast delivery came the next day. The team are great :) and the evolve leggings are super comfy definitely getting another pair.
29 december 2022
Review zonder uitnodiging
Great product!!!! With regards to Elite Wear absolutely…
With regards to Elite Wear absolutely fantastic however they was a delay with the courier which was not great as I needed the item for a specific date, but it arrived just in time
14 december 2022
Lovely customer service
Lovely customer service. I ordered the large one originally but it was huge for a woman so they sent me postage to return and sent out a smaller one. The sacks are great lots of room even in the smaller ones with pockets etc, study construction. Would recommend
15 december 2022
Excellent item
Excellent item. Bought as a Christmas gift so not for myself. But well packaged and swift delivery. A+++
6 december 2022
Antwoord van Elite Wear Ltd
Thank you for your review D.K. We hope the Christmas Gift is well received - a great choice and thank you for your support. We like to express and spread the word that our logo represents body and mind in the form of an athlete/ bodybuilding triangle and this is the brand message we wish to share. Have a great day!
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