Avoid this place
Terrible fulfillment and fake "VIP" service.Total bait and switch. I tried this company based on a recommendation for an alternative to a luxury fragrance, but the experience was completely unacceptable. Despite marketing themselves as a "VIP" service, my order was hit with major fulfillment delays right out of the gate.They sent an email acknowledging the delay and explicitly stated I had the option to request a refund if the timeline didn't work for me. I took them up on that offer and asked for my refund, pointing out that their "VIP service" was completely lacking and that they should have offered a gift code or small token to make up for the hassle. Instead of offering any real service recovery, they just abruptly cancelled the order.If you want a true premium experience and actual reliability, stay away from Elix Allure. I ended up taking my business directly to Alexandria Fragrances instead. Alexandria actually understands customer service, handles their fulfillment professionally, and delivers high-quality products without the amateur logistics. Save your time and money and go elsewhere.








