ElsieandTom Reviews 

34
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

My order of Patchouli and Wood artisan soap is absolutely divine! I am so done with using soaps filled with chemicals and artificial scents and ingredients, but this soap has changed everything fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bought two table decorations at Christmas, including two candles after seeing Elsie and Tom at a local market. Oh my gosh I wasn't disappointed! Absolutely beautiful fragrances that fill the whole r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

My order of Magnesium balm took a little while to arrive but is a lovely product. Easy to apply onto my neck ( I have arthritis) and my feet. It seems to help with sleep and relaxation.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fabulous product and service. Great customer care. I got a call back incredibly quickly when I contacted them online and got to speak to a real human who really cared about their products and custo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kaarsenwinkel
  2. Cosmetica en parfums leverancier
  3. Kostuumwinkel
  4. Geuren- en aromaleverancier

Geschreven door het bedrijf

Suffolk candle company Elsie & Tom are the creators and makers of luxury natural essential oil fragrances for the home and you. Available in 100% natural soya wax candles, wax melts and reed diffusers and our luxury cosmetic range of natural soaps and body washes and lotions. Our founder Emma Pratt had a vision to share her own lovingly, handcrafted selection of relaxing and energising fragrances with others. Each scent is carefully blended in-house to you help you: Energise. Focus and Unwind. With our ethos rooted in nature, we only use 100% sustainable sourced soya wax - no paraffin nasties in sight - creating our truly indulgent scents from pure essential oils. Vegan Friendly - Cruelty Free - Sustainably Made - Eco Packaging. Wellness Boosted by Nature and Ethically creative... ​


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

34 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(34)

15 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Candle convert!

Bought two table decorations at Christmas, including two candles after seeing Elsie and Tom at a local market. Oh my gosh I wasn't disappointed! Absolutely beautiful fragrances that fill the whole room. Bought another candle at Hadleigh Market recently. Wouldn't buy candles from anywhere else now!

Also love the mini diffusers which I hang in my car - helps with that wet doggie smell after a wet walk!

17 mei 2025
Review zonder uitnodiging
Logo ElsieandTom

Antwoord van ElsieandTom

Thank you for taking the time to write this review of our products. It's so lovely to know that you find our fragrances beautiful. I also know that you have gifted our products to friends. Thank you again.

Beoordeeld met 5 van de 5 sterren

Best soap going

Best soap going. Lovely company.

13 mei 2025
Logo ElsieandTom

Antwoord van ElsieandTom

Thank you so much for this review. We are so delighted you are enjoying our natural soaps.

Beoordeeld met 5 van de 5 sterren

A small company passionate and helpful - the items I’ve invested…

I have loved the items I’ve invested in. Small air fresheners which bring the delicate blended aromas created by Elsie and Tom into my car and wherever I chose to hang one. I have gifted many too. I then went on to get a soap, it has lasted well and brings a fresh and herby energizing smell into my bathroom. I use relaxing embrace in a diffuser and share this gorgeous smell with my pilates clients when I teach at a somewhat musty smelling village hall! Thank you to Elsie and Tom - I love to source things from local entrepreneurs who are passionate, friendly and who guide me to exactly what I’m after. I feel I am adding value (self care) both at home and at work and why not take a long slow inhale to savour something so pleasing to the senses.

2 mei 2025
Review zonder uitnodiging
Logo ElsieandTom

Antwoord van ElsieandTom

Thank you for taking the time to write such a comprehensive review and that you love so many of our products. We better keep up the hard work. Thank you.

Beoordeeld met 5 van de 5 sterren

I purchased an item via the ElsieandTom…

I purchased an item via the ElsieandTom website at which point I realised that the owner was located a short distance away. Emma was very helpful and delivered the item to my house. There's a lot to be said for buying from local independent retailers.

15 mei 2025
Logo ElsieandTom

Antwoord van ElsieandTom

So happy to help where we can. Thank you for taking the time to review us and I so hope your gift is well received.

Beoordeeld met 5 van de 5 sterren

Highly recommended

Easy to order. Very quick delivery. Extremely well packed. Divine scent.

26 maart 2025
Logo ElsieandTom

Antwoord van ElsieandTom

Thank you so much for reviewing us and so pleased to know you found the order process easy and our scents devine. Thank you.

Beoordeeld met 5 van de 5 sterren

great products, excellently made

All their products are beautiful, made with love and enormous care to be totally organic. Gorgeous smells and the owner/ispiration of the company deserves huge praise and credit for a terrific range.

5 maart 2025
Logo ElsieandTom

Antwoord van ElsieandTom

Thank you so very much for this lovely review of our products. It's very heartfelt. Thank you.

Beoordeeld met 5 van de 5 sterren

Outstanding fragrances and quality

I have purchased multiple products. My favourite fragrance is Relaxing Embrace. A wonderful aroma in candle, diffuser, mini diffuser, shower gel and soap form. Wonderful - like a high end spa. Have given products as gifts too and the recipients have loved them.

15 maart 2025
Review zonder uitnodiging
Logo ElsieandTom

Antwoord van ElsieandTom

Thank you so very much for this review of our Relaxing Embrace fragrance. Means the world to us that you get that ultimate spa experience.

Beoordeeld met 5 van de 5 sterren

I'm obsessed with the Elsie and Tom…

I'm obsessed with the Elsie and Tom candle collection. I'm always looking for clean products for my skin and my home. These candles are so beautiful, they are made in Suffolk by hand using only pure, healing essential oils. So far I've tried rose and more, festive calm and lime, basil and mandarin and can't wait to try the others. I've also been gifting them to friends, great product and planet friendly company values.

1 maart 2025
Review zonder uitnodiging
Logo ElsieandTom

Antwoord van ElsieandTom

Thank you so very much for this lovely review of our candles. Our values and ethos are very important to us and so delighted they meet yours too.

Beoordeeld met 5 van de 5 sterren

Beautiful products, divine smell!

Beautiful products. I came across Elsie & Tom in Framlingham, Suffolk and bought 2 of their soaps to try, one as a gift. This order was online and I bought a diffuser, wax melts and 2 more soaps. They all smell divine! The order came with a personal handwritten thank you note and a mini diffuser because I’d missed a 25% off sale. How kind! This is why we need to support independent retailers, folks. You don’t get that kind of personalised service from Amazon!

30 januari 2025
Logo ElsieandTom

Antwoord van ElsieandTom

Thank you so much for this wonderful feedback and supporting independent makers and retailers.

Beoordeeld met 5 van de 5 sterren

Love the mini diffuser

Love the mini diffuser. Smells gorgeous. Very quick, efficient service.

31 januari 2025
Logo ElsieandTom

Antwoord van ElsieandTom

Hi Linda - Thank you so much for this review of our mini diffuser. So pleased you like the fragrance.

Beoordeeld met 5 van de 5 sterren

A little treat for me

Elsie &Tom’s products are my little treat to myself. I love everything about this company and its products- the quality of the ingredients, the fact that they are natural, the packaging and presentation and the gorgeous scents that boost my wellbeing and reduce my stress. Emma, the owner and creator of these wonderful products has such a positive energy and every interaction is kind and friendly. Emma makes me feel incredibly valued as a customer. Lavender and mint and lime, basil and mandarin are my favourite fragrances.

15 januari 2025
Logo ElsieandTom

Antwoord van ElsieandTom

Thank you so much for this lovely review. I am delighted that you love our products this much and they are helping with your wellbeing and reducing your stress. Thank you for choosing and supporting Elsie&Tom.

Beoordeeld met 5 van de 5 sterren

The products are the best quality I have ever had

The packing was excellent and all the goods arrived in perfect condition. Sent from England to New Zealand. The products themselves are of top quality and are beautifully packaged. I would definitely recommend them as a gift for yourself or friends.

22 oktober 2024
Logo ElsieandTom

Antwoord van ElsieandTom

Thank you for taking the time to write this review. So pleased everything arrived in good order and to your liking.

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