Embark Reviews 508

Je ne regrette pas d avoir investi autant d'argent pour mon fils aîné. Il est très heureux.

Milad was very helpful in setting up my son's plan. He made sure that I understood everything I was doing.

Milad Yusufzay Was great he answered my all questions and help me to set up the account and everything.

Erika was very professional and explanatory with every detail in regards to opening my RESP.

I had a misfortune of becoming (unbeknownst to me) an Embark customer. It will be finally over soon, if I manage to extract the last bit of my own money from them. Yet, I'll never get back the endless hours of submitting/resubmitting information to Embark because all records related to my 3 RESP accounts were thoroughly confused. Embark's main concern seem to be to sell more services to stressed our parents. Watch out, for unnecessary fees and products you don't want - like more life insurance. Customer support people have been always very nice but mostly powerless to resolve actual customer's issues. In the end, the financial returns on the funds "managed" by Embark were low, and not at all what was conveyed when we signed up with the original company, Allianz.

Horrible, all around.

This company has been switched numerous times, most recently Knowledge First Financial. During the merge, my accounts were split into 5 accounts (from 4). My initial request this week was to condense this into one, under a family plan. Customer service = useless. All they do is arrange a callback. Well, when you arrange a callback between 5pm and 8pm, it doesn't happen as the senior folks only work until 5pm. After multiple calls in one week, 2 follow ups not being done during the requested hours, I now want to know how to move funds out of Embark. But, guess what, only senior folks can do that and you can't talk to them anyways. Patrner this will a very low rate of return on investment (less than half the average year, plus a couple years it lost money) equals a recipe for disaster. DON"T DO IT!

Pire compagnie dont service a la clientèle (PARLER) a un humain est littéralement un cauchemar. Demande de transfert pour quitter Embark fait depuis 6mois a les tallonner/appeler sans réponses demander pourquoi c’est si long. Des explications pour étirer les délais. Demande de plus 6 mois signature invalide faut recommencer la demande de transfert. Je suis toujours en attente du transfert du Reee de mon fils.

Si vous chercher un service client non rejoignable par téléphone, des demandes qui aboutissent pas et dans un délais ridicule vous êtes a la bonne place.

Je vous recommande pas cet investissement.

Since October last year, I have been trying to contact this company just to update my address and mobile number because I couldn’t log into my account. I’ve tried emailing and calling, spending a lot of time with no response. It wasn’t until last Friday, August 22, that someone finally contacted me, informing me that my account had been deactivated without any prior notice. They promised a response by Monday, but as of now, August 25 evening, I still haven’t received any updates, and I’m still unable to log into my account. Be cautious of this company—potential scammers.

Milad is very knowledgeable, he explained everything clearly and professionally. He is very pleasant to talk to. Thank you Milad

Milad Yusukzay was a pleasure to talk to. He was extremely helpful and walked me through step by step! He explained everything to me.

Got my questions answered

Very knowledgeable and helpful interactions.

Big thank you to Brahim Titafi. He is efficient, patient and straightforward. He place reminders and follow-up calls, that kept me on track. I have never had (so far) a bad experience and I have been with embark since the beginning, It was previously knowledge first and the switch over was long but without error. I have I added my children easily on the website (which is easy to maneuver). Best decision is made to invest in my kids early. Even better that I did it with embark. No regrets. Thanks again Brahim Titafi, be blessed!

Well when somebody got in contact with me from Embark i was not too sure whether it is real or a scam. to clear my doubt i chose to be spoken to on another appointment. there comes Erika Quiroz who was able to get me to relax and give a vivid detail about the program. i decided is best i speak with my spouse about this stranger telling us about how to secure the future of our kids. My husband gave his go ahead so i decided to do google meet with Erika so that i can see her face, she gladly set up the appointment. Eventually i signed up. thanks Erika you just helped me plan for my kids. thanks Embark for the opportunity

The agent Amin, who reached out to me regarding the offer was great, he was persistent and patient during the calls.
Brahim Titafi is a great adviser, he gave great advise and also paid attention to details, thereby getting us a higher interest .

J’ai fait ma demande avec M. Ibrahim.T
Il était vraiment gentil et serviable, il nous a expliqué toute la procédure et nous a aidé a le faire. On a eu une très belle expérience avec lui merci beaucoup pour votre aide et pour votre patience avec nous

The supervisor Brahim Titafi was very nice and helpful. Brahim Titafi answered any questions I had.He walked me through how to reset my password for Embark, so I could access my account online. Then Brahim Titafi walked me through to how to contribute to my child's account.It was a present call.

Milad was friendly, knowledgeable and easy to work with. Thank you, Milad, for making this a great experience!

I had a wonderful experience opening an RESP for my now 2nd child to have a savings with Embark! Thank you so much to Brahim Titafi for contacting me to explain the family plan as I was expecting; following up when the child was born; and making the set up easy to understand and simple to complete! So happy to have this plan available that works to support our family plans for the future.

Great customer service and very knowledgeable about the processes and product.