EmeraldCoastByOwner Reviews 

Clean, classy, comfortable and quiet condo with the perfect panoramic view of the Gulf. Easy access to the amenities such as the clean pool and to the beach! Loved the updated accomodations in the condo! Very fresh and inviting! After a long day of travel to arrival at the condo, it would have been great to see some cold, bottled water waiting in the fridge. Other than that, everything was perfectly as described and very welcoming! The owners were in touch and very accomodating! I will be a repeat customer for sure!

Roger has been an excellent partner. From on-boarding our properties to letting us know of opportunities for enhanced exposure throughout the year, he is always working to ensure our listings are successful.

I've been with ECbyO for several years and I have been very pleased with them. I Also appreciate Kevin who contacts me annually to ask how things are going and to assist me in renewing my annual subscription. He's always very cheerful and will to help.

Our management company has partnered with ECBYO since 2009, and it continues to be an essential part of our Florida vacation rental business. The direct‑booking model—with only an annual fee—is a tremendous benefit for us and our owners. Their customer service is truly exceptional; every question I have is answered promptly, no matter how I reach out.

The recent enhancements Roger and his team have implemented are already driving more AI‑based inquiries, and we’ve seen a significant increase in leads. As VRBO and Airbnb become more expensive and unpredictable with their fee structures, we’re intentionally moving more of our business toward direct bookings. ECBYO is a key factor in strengthening our revenue and supporting our owners.

Always very helpful, especially Roger Brown!

We have been with them from the first and they have upgraded their website continuously.

We receive 90% of our inquiries through ECBYO, and it has met out needs for a simple, owner-involved (that is our choice) advertising and booking site. I love the simple platform, especially the new look. The customer service has been excellent the few times I have had a need arise. I highly recommend Emerald Coast By Owner as a booking site for the Cape San Blas and nearby areas.

We have owned our beach home in Miramar beach for 16 years! Having a site like ECBYO with a direct link to have guests book directly with no extra fees helps us run our business with ease. The staff is very helpful.

As a property manager for our family beach rental, I love the Emerald Coast By Owner platform. It is easy to set up and navigate and has been a great way for our guests to find our property and book with us directly. This is the only platform that we use and we have been very pleased with the results.

Easy to use platform that produces outstanding results! ECBYO allows us to attract more direct bookings and access more guests looking to avoid unnecessary OTA fees. We make considerably more every time a guest books direct all for a fair annual listing fee - the ROI speaks for itself. We will highly recommend ECBYO to anyone who asks.

David Olivarez - Owner/Operator
Radiant Resort Properties

I am writing this review as a host. I value having complete control over my site and pricing, as well as the ability to communicate directly with guests and offer bookings without an added platform service fee. Guests can book instantly or contact me for more information while benefiting from a lower total cost.
Since the platform updated its data structure, I have received more inquiries from travelers along the Gulf Coast and as far west as Texas.
As they continue to introduce features that protect both guests and hosts, I am confident they will continue delivering secure, effective enhancements as the platform grows.

Jerry with Emerald Coast by Owner has been an incredible resource to our company. Partnering with Emerald Coast by owner was made seamless by Jerry. He helped us with setup and property listings. We have seen many individual bookings and also enhanced our monthly rentals by using this wonderful service.

Emerald Coast By Owner is a fantastic booking platform! The new website design is clean, modern, and easy to use, and their customer service is outstanding. I really appreciate the flexibility they give hosts to either collect payment at booking or handle payments themselves. It's a great way for travelers to book direct and avoid the extra fees charged by the larger booking sites. Highly recommend! Southern Sea's Destin Fl

Our experience with ECBYO over the past almost 10 years has been excellent. Their personnel have always been professional, polite, patient, knowledgeable, and thorough. These may sound as if it is an exaggeration of nice adjectives - there is no exaggeration, it happens to be the truth. My wife and I have had many questions over the past years, we have asked how to do various tasks with the software and the staff has always helped by explaining how to accomplish what we need and often by their taking the action to correct my mistakes. ECBYO has carefully selected employees that are a pleasure to interact with. Kudos to the folks that hire the staff as well as the entire staff!

Absolutely loved my experience booking through EmeraldCoastByOwner! The site is incredibly clean and easy to navigate. I found and booked the perfect property in minutes without any hidden fees. It was a huge relief to skip the extra 'service charges' and book directly with the owner, who was super communicative. I will definitely use this site for every return trip to the Emerald Coast!

We have been using ECBYO for many years, for several reasons. We appreciate being able to have direct communications with the owner or manager of a property. This allows us to immediately get information and answers to our questions. Also, having the ability to book directly with the owner or manager without incurring guest service fees is a great money-saving benefit. The ECBYO site gives us access to thousands of properties along the Emerald Coast. We can easily fine-tune our search to find a property that meets our needs whether when we're travelling alone or with a large group of family or friends. Also, the booking process is very easy, safe and secure. Finally, we trust the people at ECBYO. They have a long history of being a very well respected site throughout the vacation rental property industry. They have taken care of us for many years with impeccable customer service and we would recommend them to anyone seeking the ideal property for a memorable vacation.

I have always had the best customer service with quick personal help every time I have contacted Gail or anyone else with ECBYO. The phone calls and emails were always answered promptly with step-by-step instructions from setting up listings to any issues along the way.
Thank you!
Destin Beach VIP

I used ECBYO to promote the condo my wife and I owned in Miramar Beach. It was the highest-performing OTAs that we used! I would definitely recommend them for anyone on the Gulf Coast.