I couldn’t be happier with both the bike and the customer service. After discovering that a screw had gone missing on my electric bike, I contacted the company for help. They were incredibly easy to... Toon meer
Bedrijf heeft geantwoord
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I couldn’t be happier with both the bike and the customer service. After discovering that a screw had gone missing on my electric bike, I contacted the company for help. They were incredibly easy to... Toon meer
Bedrijf heeft geantwoord
Assembly was accomplished reviewing the YouTube assembly guidance, replaying sections over & over because it often went fast through what was actually a series of steps. Mounting the tail light was le... Toon meer
Someone was there to answer my charging question on a late Saturday afternoon. My Emojo Bull trike is awesome. I weigh 237 and it moves very fast with little pedal push on my part. I would have fel... Toon meer
Bedrijf heeft geantwoord
Our satisfaction with our TWO EMOJO BIKES goes way beyond a solid “10”. We could not be happier. My husband rides the big Panther and me a 20” CrossTown. We Love ‘Em! Making our experience even better... Toon meer
Founded in 2013 in Irvine, California, EMOJO was built on a simple mission: helping people enjoy a greener, safer, and more independent way to travel. Our journey took a meaningful turn when a senior customer shared that knee problems had forced him to give up cycling. Inspired by his story, we focused on developing electric trikes that provide stability, comfort, and freedom for seniors and riders with mobility challenges. Today, EMOJO offers a range of electric bikes and trikes designed for commuting, recreation, and everyday adventures. Driven by innovation, we continuously improve battery life, performance, safety, and rider comfort. Our goal is simple: to help more people stay active, independent, and connected to the world around them. Ride with confidence. Ride with EMOJO. 🚴⚡
13845 Alton Parkway Ste B , 92618, Irvine, Verenigde Staten
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The rear rack for our wildcat bikes were easy to install and of very high quality.
Product ( metal basket) is a 5 star but gave you a four star for some assembly parts were missing (washers/bolt/nut) and still(1week) have not heard back on my request to send replacement parts.
Ordered metal fenders for 26x4 wheel. Shipping was fast, packing was Excellent! Fenders are better than the ones I’m replacing. Nice rolled edges all around and little flare at the end. Very happy with my purchase!
They have treated me very well with either customer service or with my purchases.
Purchased a electric bike from an authorized dealer, but wanted to ad something new and unique. I gave them a call and went to their OC distribution center and they made it so easy in helping me upgrade to my requests . No hassle easy going company.
I purchased my e bike from this company and about a year later I had a problem with the battery so I called them up and the sent me a new battery fast and at no charge. A couple of years later I bought some accessories from thier website and had a question about one of the items so I called the company again. The nice lady said she would check with tech support and call me back. Within an hour she called me back with an answer to my question. I'm in New York, they're in California and I really feel they stand behind what they sell..
It would have been nice to have written instructions to put the trike together. the written word and the youtube together would have been perfect for us 'older' ones who have never put any bike together before.
Assembly was accomplished reviewing the YouTube assembly guidance, replaying sections over & over because it often went fast through what was actually a series of steps. Mounting the tail light was left out. (It is unlikely that I could have done the assembly without the video.) Good thing I had my own hex wrenches & socket wrenches. The tools provided did not cover all the tool needs. The etrike works great.
Great. Great company. This my 3rd emoji Wild cat bike and love the great customer service they provide
I love this 3 wheel bike. Our grandkids crashed and broke the front fork. I ordered it and now it is on the way after 2 days! I like their quick response.
They still haven't answered after 4 replies asking about tabs
I bought an Emojo electric bike several years ago, on line. Then let it set for over a year and the battery died. After lots of searching and e-mails, I found this outlet in CA that was kind enough to walk me through identifying the battery type I needed and of course helping me repace the dead one. Nice quick responses and easy instructions.
Thank you Sabrina at Emojo Bikes. I was updated on my order and delivery was more that perfect and prompt.
Now the Bike, I did 30 miles on it Sunday and it is an absolute pleasure ride. I used pedal assist because I don't want to miss out on a workout and used only about 25% of battery. I love my Wildcat.
I've purchased and enjoy my Emojo Caddy Pro trike. I find the guality and the way this trike is put together to be of high standards. I've since purchased excessaries on line and found that process to be of the same although I was a little disappointed at the scarcity of excessaries. I would highly recommend the Emojo products for ebike purchases.
I am absolutely obsessed with the attention to detail on this ebike!
The bike is not designed for durability. Everything on the bike is loose and has to constantly be tightened. The fender design is ridiculously pathetic. The connections to the fender come off every time you're driving it. I'd rather get a ride bike. They look much more solid
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