I couldn’t be happier with both the bike and the customer service. After discovering that a screw had gone missing on my electric bike, I contacted the company for help. They were incredibly easy to... Toon meer
Bedrijf heeft geantwoord
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I couldn’t be happier with both the bike and the customer service. After discovering that a screw had gone missing on my electric bike, I contacted the company for help. They were incredibly easy to... Toon meer
Bedrijf heeft geantwoord
Assembly was accomplished reviewing the YouTube assembly guidance, replaying sections over & over because it often went fast through what was actually a series of steps. Mounting the tail light was le... Toon meer
Someone was there to answer my charging question on a late Saturday afternoon. My Emojo Bull trike is awesome. I weigh 237 and it moves very fast with little pedal push on my part. I would have fel... Toon meer
Bedrijf heeft geantwoord
Our satisfaction with our TWO EMOJO BIKES goes way beyond a solid “10”. We could not be happier. My husband rides the big Panther and me a 20” CrossTown. We Love ‘Em! Making our experience even better... Toon meer
Founded in 2013 in Irvine, California, EMOJO was built on a simple mission: helping people enjoy a greener, safer, and more independent way to travel. Our journey took a meaningful turn when a senior customer shared that knee problems had forced him to give up cycling. Inspired by his story, we focused on developing electric trikes that provide stability, comfort, and freedom for seniors and riders with mobility challenges. Today, EMOJO offers a range of electric bikes and trikes designed for commuting, recreation, and everyday adventures. Driven by innovation, we continuously improve battery life, performance, safety, and rider comfort. Our goal is simple: to help more people stay active, independent, and connected to the world around them. Ride with confidence. Ride with EMOJO. 🚴⚡
13845 Alton Parkway Ste B , 92618, Irvine, Verenigde Staten
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Reageert doorgaans pas na meer dan 1 maand
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Great service AAA+++++ and products are excellent quality!!!
Great and courteous service. Helpful and quick reply to all questions. Fair price
My experience riding this bike is absolutely incredible it's a beautiful smooth ride the fat tires help a lot it's beautiful I bought a blue the guys who put this together for me was incredible all gentlemen's again it's a beautiful bike
Love my Emojo bike. I did buy this from a distributor, but have needed a couple of things from Emojo, and they have been very helpful. I am in So Cal, and the company is located in Irvine, so its close and convenient. Love them!
Finally I have a rack for my Lynx. It fits, even though it is not as pictured on the website. It would have been nice if the company had informed me that the item was back-ordered after I ordered it on 5/18/20, and when it was due to arrive. Instead, "Your order is on the way. Track your shipment to see the delivery status", was sent shortly after I ordered the rack. But in following the FedEx instructions, I learned that the item had not been received by FedEx. Requests for information about the rack were sent to Emojo on 5/22. 5/26, and 5/28. I finally got a response after the last request. The rack arrived on 5/29/2020. More contact re: accurate arrival of the rack, or the fact that it was back-ordered, would have resulted in 5 stars.
I ordered a bike 3 weeks ago and have not heard anything from anyone. It is coming or not? I will purchase elsewhere if it is not available.
Not sure how to review at this point. Email communication with Kevin has been awesome. The web sight is great, ordering process is good, nothing has shipped as yet "been a week" so no feedback on the product can be given at this point.
They were very quick to get me my parts. Even with this whole covid 19 thing.
Great customer service and super fast shipping.
I had no problem ordering the forks. But delivery is slow. It has been days that a label was made but ups has not received the package.
For some reason the delivery was a little late, but the packaging was very nice and secure, the bike is in very good shape and looks very nice.
Had minor shipping damage, due ,i believe, to not being kept upright, the box is clearly marked this side up. The bike was very well set up and adjusted right out of the box with simple assembly, no manual, but they were prompt at making all amends, very happy with this bike. Nice components, same as the big name brands. my friend rode it and ordered one ! I would highly recommend ! Thanks Greg R
This bike is awesome and so is the staff that supports remote requests for parts and service!
The Emojo bikes are a blast to ride! Living in the mountains, the pedal assist has plenty of torque to go up the hills without hesitation. The folding feature is great as well. I was able to fold up the bike, put it in the trunk of my car, and head to the beach for another fun ride. Wasn't sure how long the battery would last, but took it on a 20 mile ride, and only used half of the battery power. Totally happy with the Emojo so far. Can never go back to a regular bike again!
The bike is great and the people are honest and caring
I couldn’t ask for more out of a business.
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