We recently purchased a front door and window from Emplas and are very pleased with both the quality of the product and the service we received. The door looks fantastic, feels very well made, an... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I'm not a trader but a homeowner. Emplas were contracted by another company to install double glazing in my house today. A large team of fitters arrived exactly when they were scheduled to (8am) and... Toon meer
Out of the 14 new windows we had from emplas only 2 of them didn't have defects. The replacements even came with more defects, the replacement of the replacements came with defects. Doors won't shut p... Toon meer
I purchased a newly built property a few months ago, and Emplas is the window contractor here. They supplied gas-filled glass units. So far, we've experienced issues with locks, seals, faulty glass, a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Set up in 1979, and still running as a family business, our vision is to become the window and door fabricator of choice, helping to secure and insulate homes across the UK by providing energy-efficient, low-maintenance products. Backed by the best customer service and IT innovation, our purpose is to fabricate a complete range of premium-quality, high-security, appealing, energy efficient windows and doors for the trade installer, newbuild and social housing markets. Emplas is a business-to-business company only, supplying windows and doors to professional window and door trade installers across the country. Although we don’t supply to homeowners directly, we work with a network of independent, local window companies, who share our commitment to quality and service. Homeowners can find their nearest approved Emplas Installer by visiting the 'homeowner' page on our website - www.emplas.co.uk/find-an-installer
Contactgegevens
Huxley Close, NN8 6AB, Wellingborough, Verenigd Koninkrijk
- 01908 674880
- sales@emplas.co.uk
- emplas.co.uk
3,6
Gemiddeld
32 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Our experience
Using there in house window designer is easy. If there are any issues or needing some advice on products or your order they are always there to help.
Our customer support agent Hazel is always friendly and quick to assist when needed. The products come in when requested but if there are any problems with the order, they are quick to inform and confirm then next date it will be in.
26 juli 2024
Quality products and super support!
Quality products, reliable service and very helpful staff. Helen Farden is an asset to your company. Also great marketing support.
25 juli 2024
Generally good service
Generally good service. If there is an issue there is always someone who is able to sort the situation quickly.
25 juli 2024
Emplas are a reliable professional…
Emplas are a reliable professional supplier and manufacturer. Staff are knowledgeable and helpful, product quality excellent.
25 juli 2024
New windows/ doors
Out of the 14 new windows we had from emplas only 2 of them didn't have defects. The replacements even came with more defects, the replacement of the replacements came with defects. Doors won't shut properly due to a manufacturing issue with the seals. We had a rep out to look at the defects 'its all within tolerance' was all he said but he did agree to replace a window which was bowed by more than 6mm. The replacement came with a big chip out of it! Absolutely useless. Cheaply manufactured rubbish.
25 april 2024
Review zonder uitnodiging
The most unprofessional and…
The most unprofessional and dysfunctional company I had to deal with. can purchase the right part and asked me to wait all day long for the engineer who then came to my house and just sat there telling me he has not got the right part in hand ...
Their windows are awful and so is their After Care team.
1 december 2023
Review zonder uitnodiging
Having read the negative reviews about Emplas…
Having read the negative reviews about Emplas, I thought it only fair to set the record straight.
Emplas are a manufacture and supply company and do not carry out installations which is where most of the negative comments seem to be based.
We have been using Emplas as our main supplier since 2008 and must say they are the most professional outfit we have ever dealt with.
22 november 2023
Review zonder uitnodiging
Avoid if you can
I have a new build from TW which Emplas is responsible for all Windows, including the bi-fold doors.
The bi-fold doors are poorly installed. Have asked Emplas to visit couple times but never get fixed.
The bi-fold doors are unable to lock recently, have submitted tickets through TW. The Emplas contact is not responding at all for weeks.
Really not recommended if you have a choice
29 juni 2023
Review zonder uitnodiging
What a joke
What a joke. Bi folding doors measured up short, and other manufacturer faults.
Trading standards is now getting involved. Please avoid the stress and stay away from this uneducated company that has no quality assurance nor customer service.
30 april 2023
Review zonder uitnodiging
Front door shopping with Mike
I wanted to thank Mike for his tremendous knowledge and experience today as he helped us choose our new front door. He was patient and couldn’t do enough, really explaining everything so well. Also, the showrooms were very spacious and full of amazing products. Prices were great to. Well done Emplas, looking forward to having our new front door fitted in future weeks.
23 juni 2021
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.