Received 3 cross shoulder bags + wallets very good just as advertised, look good will do the job .Only down side no communication once ordered, no tracking number, then they suddenly appear could do a... Toon meer
Bedrijf heeft geantwoord
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Very slow service, unable to get a reply to emails, unless you post a bad review,product great, just a pity on a few things they should put right like imforming ofdelays and replying to emails
Bedrijf heeft geantwoord
I'm often cautious of advertising on Facebook as I've identified some less than savory sales techniques & scams. Enamint too got me feeling wary at first with the talk of stock running out & deadli... Toon meer
Bedrijf heeft geantwoord
Shipping, tracking, and customer service communication is abysmal. I had to open a case with PayPal in order to get my product. Absolutely not worth it The product is quite small and not worth the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Enamint creates smart, stylish, and secure travel essentials designed for modern life. From anti-theft crossbody bags to premium organizers, we focus on quality, comfort, and confidence wherever you go. Trusted by travelers worldwide for reliable design and lasting value.
Contactgegevens
#501, 233 Colborne Street, Brantford, ON, Canada, N3T 2H4, Brantford, Canada
- contact@enamint.com
- enamint.com
3,2
Gemiddeld
26 reviews
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Bought 3 of these anti theft bags
Bought 3 of these anti theft bags. 1 as a present (black) loved the colours, I had orange and green. Also the rfid card holders were an added bonus. Arrived very quickly. Really pleased
27 maart 2026
Very slow service
Very slow service, unable to get a reply to emails, unless you post a bad review,product great, just a pity on a few things they should put right like imforming ofdelays and replying to emails
9 maart 2026
Antwoord van Enamint
Hi there,
Thank you for your honest feedback — we appreciate you taking the time to share it.
I’m really glad to hear you’re happy with the product itself, but I’m sorry the service experience didn’t match that level. Delays in replies and lack of proactive shipping updates are not the standard we aim for, and I understand how frustrating that can be.
We’re actively improving our communication systems so customers are kept informed earlier and don’t have to chase updates or wait for support replies. That’s already being worked on.
If you still need anything from your order or want us to review any part of your experience, please reach out directly with your order details — we’ll make sure it’s handled properly.
Thanks again for your feedback — it genuinely helps us improve.
Shipping
Shipping, tracking, and customer service communication is abysmal. I had to open a case with PayPal in order to get my product. Absolutely not worth it
The product is quite small and not worth the price.
24 februari 2026
Antwoord van Enamint
Hi there,
I’m sorry to hear about your experience — I understand your frustration.
We take feedback like this seriously. While we do experience occasional delays due to international shipping routes and courier handling, it should never result in poor communication or uncertainty. That’s not the experience we aim to deliver.
Regarding your concerns about the product size and value — we also appreciate that expectations can vary. We always try to provide clear product visuals and descriptions, and we’re actively working on improving clarity so customers know exactly what they’re getting before ordering.
That said, if you feel your experience didn’t match expectations, please reach out with your order details. We’d be happy to review this case and see what resolution we can offer where possible.
We genuinely want every customer to feel confident and satisfied with their purchase, and we regret that we didn’t meet that standard for you.
Very long delivery times and poor…
Very long delivery times and poor customer service
24 februari 2026
Antwoord van Enamint
Hi there,
I’m sorry to hear about your experience — that’s not the standard we hold ourselves to.
We aim for fast delivery and responsive support, so when something falls short like this, we take it seriously. Delays can occasionally happen depending on courier and destination, but we understand that doesn’t make it acceptable from your side.
We’d like to make this right for you. Please share your order number so we can look into your case immediately and resolve it properly.
Our goal is always a smooth experience from order to delivery, and we’ll ensure this is handled quickly and fairly for you.
Thank you for bringing it to our attention.
The bag took a long time to arrive and…
The bag took a long time to arrive and when it did it was very poor quality.
24 februari 2026
Antwoord van Enamint
Hi there,
Thanks for your feedback — I’m really sorry to hear about your experience.
This is not the standard we operate at. We work with strict quality control and reliable fulfillment partners, so when something arrives late or doesn’t meet expectations, we take it seriously.
I’d like to get this sorted for you properly. Please share your order number and, if possible, a quick photo of the product you received. Once I have that, I can immediately arrange either a **full replacement, whichever you prefer.
We want every customer to feel confident ordering from us, and we’ll make sure this is resolved quickly for you.
Looking forward to fixing this.
Received 3 cross shoulder bags +…
Received 3 cross shoulder bags + wallets very good just as advertised, look good will do the job .Only down side no communication once ordered, no tracking number, then they suddenly appear could do abit better on that side but otherwise great thanks
2 februari 2026
Antwoord van Enamint
Hi there,
Thank you for your feedback — really glad to hear you’re happy with the bags and wallets and that they matched what you expected.
At the same time, I appreciate your honest point about communication and tracking. You’re absolutely right — customers should not feel left in the dark after ordering. Even when everything goes smoothly with the delivery, lack of updates can take away from the overall experience, and that’s something we’re actively working to improve with better tracking visibility and more proactive order updates.
We truly appreciate you taking the time to share this. If there’s anything else you ever need, we’re here to help directly.
Thanks again for your support and honest review.
Not as expected
The bag is very small and mine arrived with the strap 'hanging' with nowhere to secure it, so I couldn't use it as it falls off the shoulder. As for the free purse? I received a piece of plastic which served no purpose at all! Customer service DO NOT RESPOND - this is very poor. I finally got a response after posting this review. The return is to Canada and I have to pay the shipping costs! Avoid this company. It would also appear that their company is NOT registered in the UK on Companies House as advertised, and their shopify email bounces back!
13 januari 2026
Review zonder uitnodiging
Antwoord van Enamint
Hi there, We’re really sorry to hear this. The strap should be fully secure and adjustable, so this sounds like a defect — and that’s not the standard we stand for. We also never ignore customer messages. If you didn’t receive a reply, it may have been a technical issue or landed in spam. Please contact us with your order number and a photo, and we’ll fix this immediately. We’re committed to making it right.
Antwoord van Enamint
Hi there, Thank you so much for your feedback — we’re glad you love the product 💛 We understand that delivery time matters, and we’re continuously working on improving our shipping speeds while maintaining quality and security. We truly appreciate your patience and support — it means a lot to our growing community.
Good Product
The service and delivery were very good. I would only suggest that a retainer loop be included on the strap so that the excess strap doesn't flop forward when the strap is adjusted.
23 december 2025
Antwoord van Enamint
Hi there, Thank you so much for the kind words — we’re thrilled you were happy with the service and delivery 💛 And that’s a fantastic suggestion about adding a retainer loop to secure the excess strap. Practical feedback like this helps us improve future batches, and we’ve shared this directly with our product team. We truly appreciate you being part of our community.
A lovely small bag.
18 december 2025
Antwoord van Enamint
Hi there, Thank you so much for your kind words 💛 We designed it to be compact yet functional — so it means a lot that you’re enjoying it. We truly appreciate your support!
Ordered very easily
Ordered very easily. Parcel arrived on time and so pleased with my bag and device to protect my cards. Thank you.
27 november 2025
Antwoord van Enamint
Thank you for your kind feedback! We’re so glad to hear your order process was easy and that your parcel arrived on time. It’s great to know you’re happy with your bag and the card protection device. We truly appreciate your support!
Took a while, but worth the wait...
I'm often cautious of advertising on Facebook as I've identified some less than savory sales techniques & scams. Enamint too got me feeling wary at first with the talk of stock running out & deadlines.
The product however caught my attention & the price was good, free gift safety card wallet too, so I eventually took the plunge & ordered. Took a very long time, sketchy notifications from my courier EVRi, who does not have the best reputation. Finally today, notification of being out for delivery. The package fitted safely through my letterbox, & the bag is LOVELY. Light, well designed, soft & silky PU material. Very well placed pockets & easy to adjust strap.
I'm very happy.
Pity there are so many negative reviews about non delivery 🚚 Let's hope Enamint can investigate & make good with the unsatisfied customers?
18 december 2025
Review zonder uitnodiging
Antwoord van Enamint
Thank you so much for your detailed feedback! We’re delighted to hear that you’re happy with your bag and that it met your expectations. We appreciate your patience with the delivery and understand your concerns regarding other customers’ experiences. Please know we take every review seriously and continue to work on resolving any delivery issues to ensure all our customers are satisfied. Your support and kind words mean a lot to us!
I never received my order
3 december 2025
Antwoord van Enamint
Thank you for your feedback. We’re sorry for the delay. According to our records, your order is still in transit. Please contact our support team at contact@enamint.com
, and we’ll be happy to provide updates and assist you further.
Decent VFM
Originally asked to review before item had arrived. It did arrive and it’s actually pretty good for the money. Free walllet was a nice touch too. But did seem to take forever to arrive after ordering
26 november 2025
Antwoord van Enamint
Thank you for your review. According to our records, the order has been successfully delivered. If there’s any confusion or you need further assistance, please contact our support team at contact@enamint.com
, and we’ll be happy to help.
A bag that lives up to the hype
Great bag enough room for all your essentials and I feel safer not worried about about having to watch for pick pockets and not over priced
17 november 2025
Antwoord van Enamint
Thank you for the amazing feedback! We’re so happy to hear that the bag meets your expectations and gives you peace of mind while carrying your essentials. Your support truly means a lot to us.
Very nice product but I was not aware…
Very nice product but I was not aware that it was going to take over 2 weeks to arrive. Glad I ordered this.
15 november 2025
Antwoord van Enamint
Thank you for your feedback! We’re glad to hear you’re happy with the product. We appreciate your patience regarding the delivery time and will continue working to make our shipping timelines as clear as possible. Your support means a lot to us.
Antwoord van Enamint
Thank you for your review. According to our records, the order has been marked as delivered. We understand your concern and kindly ask you to contact our support team at contact@enamint.com
so we can look into this further and assist you as soon as possible.
Good products and informative delivery…
Good products and informative delivery process.
18 november 2025
Antwoord van Enamint
Thank you for your kind feedback! We’re glad to hear you’re happy with the product and found our delivery updates helpful. We truly appreciate your support.
Very poor service
Very poor service
Claimed it was delivered when it wasn’t
Will not buy from them again
4 november 2025
Antwoord van Enamint
Thank you for your feedback. We’re sorry to hear about your experience. According to our records, the order was marked as delivered by the carrier, but we understand concerns like this can happen.
Please contact our support team at contact@enamint.com
so we can look into this matter further and assist you as quickly as possible.
A secure and handy bag for trips and holidays
A very comfortable fitting bag with plenty pockets to keep everything in and safe. I particularly like it because it is secure from being tampered with unsuspectingly. Nice bright colour also.
1 november 2025
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