English Exam Centre  Reviews 

We had a great experience with them.

Great service and very friendly

Absolutely first class customer service from start to finish with one to one interaction to ensure all information prior to the English test was accurate and my wife knew where she was going and had the correct documentation to hand. There was no room left for mistakes on our part. A very positive experience at a very fair price as some companies were demanding double the price and I was not able to check their accreditation. I totally recommend the English Exam Centre.

Fantastic customer service, tailored approach and entire process from booking to receiving my certificate was smooth and easy. Thank you

Really good

The feedback was great, already available to help sort out any challenges. Generally was a great experience and will recommend anyone

Facilities are great with good people.. Need to work on where the actual center is. They can provide a map when they send email confirmation which will easier to find the address..

Friendly environment

Wonderful people been well look after appreciate all your hard work thanks so much I definitely recommend them bless you all 🙏🙏🙏🙏🙏.

Great experience at the SELT exam centre in Portsmouth. The customer care agent was really friendly, helpful and professional, which made the whole process easy and stress-free. Highly recommended!

AVOID!
If it were possible, I wouldn’t even give this place one star.
I booked a test online, and the experience was extremely disappointing.
1. Misleading pricing
At the beginning of the booking process, the price was shown as £170, but by the time I reached the end of the booking, the price had increased to £220. I found this extremely misleading, as the final price was significantly higher than the price initially advertised.
2. Test rescheduled at short notice
A couple of days after booking, I received a phone call from them saying, “Sorry, there was a problem and your test needs to be rescheduled to the following day.”
I tried to explain that this was extremely inconvenient because I had already booked a holiday for that day and made other arrangements around my original test date. Unfortunately, there was nothing they could do, so I had no choice but to agree to move my test to the following day.
As a result, I had to book another holiday and rearrange everything all over again.
3. Another change the very next day
The following day, they called me again and said, “Sorry, my friend made a mistake yesterday. There are no test slots available for that day in Leicester.”
They then told me that the only way I could take the test on the date I had originally booked was to travel to London, Sheffield, or somewhere else, which I found completely unreasonable.
Alternatively, I was offered another slot eight days later, which I did not accept.
By this point, I was extremely angry and upset. I decided to book another test, this time with Pearson, but because I was so stressed and frustrated, I accidentally booked the wrong test and lost another £220.
This whole experience has been incredibly frustrating and has caused me unnecessary stress, additional expenses, and a great deal of inconvenience.
I strongly recommend avoiding this service. The pricing was unclear, and the way my booking was handled was extremely unprofessional. I would not use this service again.

Really great responisvnes and they do answer all questions You have!

Very efficient process, very kind callers, same day results

The staff made my booking very easy. The staff was great very helpful during my booking. I am very grateful . The test was easy to navigate and the exam centre was clean and tidy.

Good people, customer service was very good.

The exam center and staff were well organized and nice

I had the necessary access to the required information to prepare for the examinations.
The booking process was good
All my calls for details were duly responded. It was a great experience with their good service
Many thanks and blessings to the team

The exam was conducted is a really smooth manner with quick response. At the time of reservation the team was really flexible to provide me available dates across the UK which was really convenient for me. The instructions was pretty clear before the start of exam and was conducted very well by the staff / team.