Enrichment Journeys Reviews 

The quality of the excursions, accommodations, and meals were all top notch. The guides gave out information, but in an enjoyable manner. They even glued my sneaker back together, saying it was all part of the service ! Katarina, the trip manager, really met everyone’s needs.

The best parts were our Singapore Tour and the Hong Kong Tour. We weren't prepared for the heat, the rain and having to walk a mile to just reach the Temples. Our. Cambodian Guide was fair.

At every stop the guides were friendly, knowledgeable and extremely helpful. They really made this trip wonderful.

NO RECEIVERS WITH EAR PIECES IN SINGAPORE OR HONG KONG, CONSEQUENTLY MANY PEOPLE COULDNT HEAR WHAT WAS SAID. MAYBE 4 STARS TOO GENEROUS AS THOSE TOURS PROVIDED MINIMAL VALUE FOR THE PRICE PAID.

Great tours, hotels and transfer service.

Guides were very knowledgeable and very helpful, but with older people on the tours, they need to slow down for people to catch up.

Everything went very smoothly, the flight arrangements, transfers, hotels, guides were all very good. The included tours and meals met our expectations, except in Hong Kong. The hotel locations and amenities in Singapore and Cambodia were outstanding and we would have liked to have had more leisure time to have enjoyed them. Meals were all amazing.
Would not recommend Jade Garden restaurant in Hong Kong as they did not have comfortable seating for the size of our group and did not accommodate special dietary requirements satisfactorily. Hong Kong hotel location was perfect.
We really enjoyed the trip and appreciated Aidy helping us navigate our booking options and process. Thank you for a great introductory trip we look forward to doing several more.

First of all our agent, Michael Vitow is absolutely excellent. He knows his product he always looks out for the best situation for you and follows through with everything. He explains everything very very well and he has a great attitude and personality, very friendly and professional. The trip that Online Vacations designed is absolutely fantastic! Everything went out with it without a hitch. People were there to pick us up at the airport with a nice welcome dinner at the hotel got to know our tour guide that stayed with us with the whole trip. That is really a big big plus and excursions that he took us on was wonderful. The tour guide also they were excellent. So Online Vacation Center, you’re doing a great job.

The guide in Ireland was wonderful. The itinerary was a nice mix. We even had an opportunity to see a friend in Belfast that we met on a previous cruise. We missed the rain in Ireland and had the sun in Norway all the way to the Artic circle. The hotel locations were perfect. The Guiness glass from EJ was thoughtful and will be a great remembrance of this trip.

Everything went well except American Airlines had issues.

Went very smooth with all details done for us

Lloyd, our tour guide was great. He looked out for all of us and he was fun.

We loved the Iguazu pre-tour. It ended up to be a private tour with a wonderful guide, Antonio. The Bourbon Eco Resort was a great hotel with a nice little rescue zoo. It was walking distance to a shopping mall which was convenient. Seeing both sides of the falls was perfect. We really enjoyed dinner the first night at the hotel. The lunch buffets at the national parks at the falls were poor. It would have been better to not include lunch. We could have snacked and had more sightseeing time, then an include dinner at the hotel those nights too would have been best. There really were not other restaurants around and the hotel food was good. We really appreciated the prompt transfers on both of our arrivals at the airport (Andre and Sergio) in Rio and being met by Antonio in Iguazu. The Miramar hotel in Rio was great. The location on Copacabana beach near the end leading to Ipanema beach allowed us to take long walks and see the sunset over the beach. We felt safe with all the police presence. The tours were all great and we enjoyed the speciality drink making on Sugar loaf mountain. Our guide Sergio was good but not great. He was timely and competent. The dinner at the hotel the first night was great. The included lunches and the farewell dinner were poor. The steak houses are a tourist traps and the food was not good. The farewell dinner was at Fogo de Chao, a chain restaurant which we have here at home. It was very crowded and noisy with poor service and food. Wine was not included which is expected at a farewell dinner. Everyone in our group said the dinner would have been much better at our hotel which we enjoyed the first night. The bus driver was very good and our transfer to the airport smooth. The included tour in Salvador was good, but not great. It would have been good to do a walking tour from the port and take the special big elevator up to the top for the views. We saw only 2 of the 3 scheduled museums since our ship docked late, which was fine. The included lunch was good but took way too much time out of our touring time. Service was slow.
Note: We had a glitch on our first day arrival (3/6) at the Miramar Hotel. They said they did not have our reservation. After a phone call they confirmed our room. They upgraded our room to ocean front for the inconvenience. Also your company told us the hotel would store one piece of luggage each during the time we were at Iguazu falls. They told us they never do that because they have a very small luggage room and worry about security. We showed them our written documents that you provided and eventually the manager agreed to store our luggage for those 3 days. It appeared both of these issues may have been communication between Enrichment Journey personnel and hotel staff during the time of making the reservation.

The tours were too long. the first one was 12 hrs on the bus and the second one was 11 hours on the bus . this was due to traffic.
We are sorry we did not see many of the scenes that are advertised. we did not see any nice places with the clear water and lovely flora. At least one of these places would have been nice.
The trip to the orchid gardens was wonderful.

Traveled with Enrichment Journeys numerous, and enjoyed every trip. Was everything always perfect - no, but it was as close to perfection as one could expect. I will continue to use ER every time I travel, if they're offering something to my liking!!! My most current trip was to Florence, Siena and the Tuscany area, followed by a trans-Atlantic cruise to Fort Lauderdale on the Celebrity Beyond. REALLY had a great 3 weeks!!!!

We never took this enrichment journey because I had a medical issue. It’s been a little over eight weeks and I still haven’t received any information about non-refundable fees or costs, so that I can give them to my insurance company for a refund.

The tournament guide Stephanie was fantastic, very knowledgeable and easy to understand.

Our pre-cruise tour could not have been better! I feel this is where a TA really shines because anyone can put you on a cruise and the cruise line has the game down pat, but the land tours are where a the great TA's rise to the top! and EJ definitely rose to the occasion. Everything from the flight to the hotel to our AMAZING tour guide, to the food, etc, etc, etc, was absolutely amazing.

The tour was fabulous. Great tour guide in Argentina. Ok hotel in Buenos Aires- some problems with air conditioning.
Our customer service with Annette was very poor. If we use this company again we will be looking for a more helpful, less condescending tour manager.

Great locations, fairly priced, with professional local tour guides.