Looking everywhere for Cote D’Or for mum’s birthday and very pleased to discover that Epicerie Corner could source it as it is very hard to find. Great communication with Jean. Product received well p... Toon meer
Bedrijf heeft geantwoord
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Order number 24383 Ordered May 10th delivered on Friday May 16th. Website is easy to use, long best before dates and some lovely free items. Boxes packed properly and not overly stuffed so arrived i... Toon meer
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Traditional healthy cheeses have become incredibly difficult to find! Epicerie Corner offers a massive variety & their website is simple to navigate, clear and to the point! The delivery is always sp... Toon meer
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I came looking specifically for salted peanuts, vacuum packed. They had them! Delicious!! Of course I then ordered lots of different things- cheese, jams- fantastic selection. Would recommend. The d... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Epicerie Corner, we bring France to your doorstep! As the UK’s largest and most affordable online French supermarket, we offer an unbeatable range of authentic French products—from everyday essentials to gourmet treats. Whether you’re craving saucisson, artisanal cheeses, or your favourite French pantry staples, you’ll find it here. Shop like you’re in France—without leaving the UK! 🇫🇷
Contactgegevens
Unit 2 Juno Way, SE149AG, London, Verenigd Koninkrijk
- epiceriecorner.co.uk
4,6
Uitstekend
349 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Absolutely delicious organic pastry.
Absolutely delicious organic pastry.
20 juni 2026
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you for your lovely feedback Carolyn ! We're so pleased to hear you enjoyed our organic pastry. We hope you’ll enjoy more of our delicious products again soon.
Bad faith
Placed an order 10 days ago. It was immediately marked as dispatched despite no tracking details being added. The order is due for delivery today yet there are still no tracking details. They don't answer the phone or respond to emails so I am going to have to claim a refund from my credit card company. I don't understand what this business is.
Update 1: The response from the business is disconnected from reality. The delivery date is today, not tomorrow. It is comical to respond to reviews but not to emails or calls. I will be reporting this.
Update 2: the company tried to have my review removed. If only this company worked as hard providing reasonable customer service as it does on the reviews process.
17 juni 2026
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you for your review Justine, and we're sorry to hear about your concerns.
Order is scheduled for delivery tomorrow, which is the delivery date selected at checkout.
Tracking information is provided by the carrier once the parcel is out for delivery, and you should receive an email notification directly from them.
We apologise for any confusion caused and appreciate your patience. If you have any questions or need any assistance, please don't hesitate to contact us.
Update 1 and 2 :
Thank you for taking the time to review our services.
As mentioned in our previous email, to which we have not received a response, orders are delivered on the date selected by the customer during checkout. Upon checking your order, we can confirm that it was delivered as scheduled.
We welcome customer feedback and actively encourage reviews, as they help us improve our service. However, we cannot accept reviews that contain inaccurate or misleading information, as they do not fairly reflect the service provided.
We wish you all the best and hope that you will at least enjoy the products you ordered.
Kind regards,
Epicerie Corner
Missing items and no communication
Placed my first order, got an immediate notification that the order had been shipped, which was clearly wrong. When the order did arrive six days later, the box was ripped down one edge, the cold packs were soaked and completely thawed, with the cold products feeling not very cold any more. Four items (about a third of the order) were missing (and were shown on the packing slip as not having been included). Haven't received any order updates from épicerie corner, no response to an email I sent them last week asking for an update, and no response to phonecalls.
12 juni 2026
Review zonder uitnodiging
Antwoord van Epicerie Corner
We are sorry to hear about your experience Eyre. Upon checking your order, we can confirm that it was delivered on Friday 12/06, which was the delivery date selected at checkout.
We have also reviewed our records and could not find any email from you regarding this issue. Please feel free to contact us as soon as possible with your order details so we can investigate the missing items and delivery concerns and resolve the matter for you.
We look forward to hearing from you.
Happy Customer
I am very pleased to say that whatever I ordered from Épicerie Corner has always been very good. Épicerie Corner allows me to purchase items that remind me of my years in France: brandade de morue, filets de harengs fûmés, to name just a few. Always very good. Thank you.
4 juni 2026
Review zonder uitnodiging
Great selection of products available…
Great selection of products available on the website. They communication is great and you're kept up to date with your package all along.
The only issue I've had is that some items don't turn up because they are now out of stock. But the refunds are automatically transferred quickly.
13 juni 2026
Review zonder uitnodiging
Superb Quality Free Range Chickens
I have been buying free range and organic chickens from various farms over the years but the one I bought from Epicerie Corner, French Free range have surpassed everyone. The chickens are of finest quality, really free range, you can taste the difference in every bite! succulent and delicious. I placed another order within a week. Highly recommend to anyone. I can assure you you will not be disappointed. Nicely packed, arrived on time.
10 juni 2026
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you so much for this wonderful review! We're absolutely delighted to hear how much you enjoyed our products!
It's especially great to hear that you could taste the difference in the quality, We're also pleased that your order arrived on time and was carefully packed.
Thank you for your recommendation and support. We look forward to bringing you more exceptional French products in the future!
Antwoord van Epicerie Corner
Thank you for your review Elizabeth! We're delighted to hear that you were happy with both our products and delivery service. Your support means a lot to us, and we look forward to bringing you more of your favourite products again soon!
Great customer service
I made an error in my order, and the Epicerie Corner team were understanding and super-helpful in sorting it out. Great service, thanks!
5 juni 2026
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you for the 5 Stars! We're delighted we could help resolve the issue with your order quickly and smoothly. Our team always aims to provide the best possible service, so it's wonderful to hear that your experience was a positive one. Thank you for your support, and we look forward to serving you again soon!
Finally got my hands on Vergeoise sugar!
Easy shopping, expected delivery dates are accurate, items are well packaged, affordable.
18 april 2026
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you for your wonderful review! We're so pleased to hear that you found the shopping experience easy and convenient. It's great to know that your order arrived on time, was well packaged. We truly appreciate your support and look forward to welcoming you back again soon!
Always great food in perfect condition
Always great food in perfect condition. Well packed and with temperature controlling packs to ensure the food as fresh on delivery
20 mei 2026
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thanks so much for your feedback Angela! It's great to know that our packaging and chilled delivery service are doing their job. We're delighted you enjoyed the quality of the products and look forward to serving you again soon!
Prompt service
Prompt service, and the 5 ingredients mayonnaise is so good I had previously had to go to France to get it.
27 mei 2026
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you for your kind review ! We're so pleased to hear you enjoyed the mayonnaise. It's one of our favourites too, and we're delighted that you can now get it delivered without having to travel to France. Thank you for your support!
Lovely coffee
Lovely coffee. Reasonably priced. Delivered promptly
26 mei 2026
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you for your lovely review Sally! We're delighted to hear you enjoyed the coffee and found it good value. We're also glad it reached you quickly. We hope you enjoy your next cup just as much!
Excellent product and all went well…
Excellent product and all went well with the delivery
1 mei 2026
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you for your kind words Richards! We're so pleased everything arrived as expected and that you enjoyed the product. We really appreciate your support and look forward to your next order.
Excellent products deeivered on time
11 mei 2026
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you for your kind review Ann! We're pleased to hear that your products arrived on time and met your expectations. We look forward to welcoming you back soon.
Top grade French products.
This company sells top grade French food and operates a first rate servicr. No complaints at all.
11 mei 2026
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you for your wonderful feedback Mark! We're delighted to hear you enjoyed both our products and service. We truly appreciate your support and look forward to serving you again soon!
Exactly what i was looking for and…
Exactly what i was looking for and arrived in great packaging. I'll be ordering again!
26 april 2026
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you so much for your lovely review Stevo! We're delighted to hear you found exactly what you were looking for and that everything arrived safely packaged. We truly appreciate your support and look forward to your next order!
Good product
I know confit very well. That is a very good confit and plenty in the tin. Would recommend.
17 mei 2026
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thanks for the five stars Danielle, glad to hear it met expectations! Thanks for taking the time to share your thoughts.
trying something different
not heard of this place before ,decided to be adventurous and ordered some ready meals that can be kept in a cupboard,,have had one up to date,,a veal blanquette with mushrooms,,,absolutely delicious,,,hoping the rest of them are as good
6 mei 2026
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you so much for giving us a try and for your lovely review Patricia! We’re delighted to hear that your first experience was such a success.
We’re very happy you enjoyed our products and hope the rest of your cupboard-ready meals are just as delicious and bring you a little taste of France at home.
Thank you again for being adventurous and supporting us, we look forward to serving you again
Mineral water delivered on time and in…
Mineral water delivered on time and in good order.
Great water
7 mei 2026
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you so much for your review Philip! We’re delighted to hear you enjoyed the water. mWe really appreciate your support and hope to see you again soon!
Good selection of products & easy to use website
Founds the website from a specific food item search. It was very surprising (in a good way) that they offered two different brands with two different sizes of the flammkuchen. Appreciating you're paying for a product that comes from France and postage, you can not expect to pay a local supermarket price.
Ordering was straight forward, you're provided a deliver/despatch date.
I wondered how fresh food would be delivered from down south (London-ish area to Scotland) and be 'preserved'. The items were wrapped attached to frozen packs in insulated envelopes then boxed. Were still cold when they arrived.
I would have preferred a little more communication in the despatch process, however, it didn't impact my overall experience perception.
I'd purchase again, and recommend to others.
1 april 2026
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you for such a detailed and thoughtful review Shirley! We're really pleased to hear about our products selection, ordering process, and chilled packaging all met your expectations, even all the way up to Scotland
We also appreciate your feedback regarding dispatch communication, and we’ll certainly take that on board as we continue improving our service.
Thanks again for your recommendation and support, we look forward to your next order!
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